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Job Title: Restaurant/Bakery Dept. Supervisor Dept.: Restaurant/Bakery
Reports To: Store Director FLSA Status: Nonexempt Hourly
Approved By: Approved/Revised Date:
JOB SUMMARY:
Under the direction of the Store Director, the Restaurant/Restaurant/Bakery Dept. Supervisor has discretionary responsibility for managing, delegating and supervising all activities related to the Restaurant/Bakery department. The Restaurant/Restaurant/Bakery Dept. Supervisor is to ensure that the department achieves pre-determined operational and financial goals. He/she is responsible for keeping the Store and Restaurant/Bakery Director informed on matters concerning these activities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
The Restaurant/Restaurant/Bakery Dept. Supervisor is accountable for all phases of the Restaurant/Bakery operation, including, but not limited to, the following:
Maintain processes and procedures to be followed by employees in order to meet sanitary, Health Department, safety, security, Weights and Measure, and OSHA requirement.
Serves as the departments primary operational and technical trainer.
Develops and implements department operational goals and objectives; participates in the business planning and goal setting process.
Controls inventory orders or supervises ordering of all Restaurant/Bakery department merchandise; maintains ample amounts and variety of products for the department. Takes periodic inventory counts as pre-determined by company practices or the Store Dept. Supervisor.
Assists Buyer with purchasing, receiving, stocking, rotation of product and inventory of department as requested.
Achieves department contribution goals for the departments, including profit margin and labor costs.
Monitors and maintains cleanliness and organization of Restaurant/Bakery department.
Ensures that all recipes are followed and new recipes are developed prior to selling.
Monitors maintenance of equipment and takes action to repair.
Ensures that employees follow federal and state sanitation guidelines.
Prepares, groups, and displays merchandise; maintains an appropriate variety of fresh, appealing products.
Ensures appropriate execution of company merchandising and promotional plans.
Hires, supervises, communicates department standards, schedules, takes corrective action, directs work, evaluates, trains and develops team members in the departments.
Assists customers with their special needs or requests, whether verbalized or observed. Handles customer complaints in a courteous and professional manner on behalf of the department.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to stand for entire scheduled shift. Must be able to bend, and lift, 50 lbs. Exposed to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
The noise level in the work environment is usually moderate.
QUALIFICATIONS AND SKILLS:
Has three years experience in a retail food service operation, at least one year as Dept. Supervisor.
Demonstrated interest and knowledge in food products and preparation techniques Reliable, dependable, organized.
Possesses efficient, organized work habits. Is consistently detail minded in the performance of day to day activities and has the ability to follow directions.
Basic math skills.
Basic computer skills.
Exemplary customer service skills.
Self motivated and the ability to work in a fast paced environment.
Must be able to identify potential situations and respond appropriately.
Ability to multi-task.
Dexterity in hands to wrap and package product.
- Location: LOS ANGELES, CA
- Compensation: based on knowledge and experience
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