Position Overview
A Torrance based law firm has an exciting opportunity for an IT Help Desk Support 1st shift person. The working hour is between 4am – 1pm, Monday – Friday.
The primary responsibilities of this position include performing all tasks necessary to maintain server, desktop, and phone system for the IT department and assisting with reports and system setups, as well as maintaining network infrastructure to allow the maximum amount of uptime and production for the users in multiple locations in the nationally
Responsibilities:
• Installing all required software on new desktop computers.
• Troubleshoot and repair computer hardware and peripherals.
• Troubleshoot all application software problems reported by staff.
• Perform installations and configuration of VPN on laptops.
• Facilitate office moves including PCs, phones, port changes, etc. (must be able to lift up to 40 lbs).
• Perform standard desktop technical activities in support of hardware and software.
• Ensure security of inventory assets.
• Support and maintain video camera equipment.
• Support Dell desktops, laptops, HP printers, and interface of equipment to the network.
• Proactively troubleshoot all technologies provided to users (e.g., cell phone, Blackberry, home networks).
Requirements:
• Experience providing desktop support locally and remotely.
• Excellent interpersonal skills and the ability to communicate effectively and appropriately with all levels of management.
• Ability to take initiative and work independently, as well as part of a team.
• High level of organizational skills and the ability to follow-through and resolve issues.
• Ability to consistently and accurately follow verbal or documented instructions.
• Flexibility to work extended hours as required and to be on call.
• Associate or Bachelors degree in an Information Technology or related degree preferred.
Salary Range: Salary commensurate with experience
Apply by E-Mail to HR@brachfeldcollections.com. Applicants can also fax resume to (713) 579-7053.
- Location: Torrance CA
- Compensation: Salary commensurate with experience
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.