***Immediate Openings for Part Time Customer Service Representatives***
Language: English
$11.00 - $13.00 per hour DOE
*French/English, Spanish/English
**A PLUS!**
Part Time
Job Position:
Customer Service Representative
Description:
Serves customers by providing product and service information; resolving product and service problems.
Duties:
* Attracts potential customers by answering product and service questions; suggesting information about other products and services.
* Opens customer accounts by recording account information.
* Maintains customer records by updating account information.
* Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
* Maintains financial accounts by processing customer adjustments.
* Recommends potential products or services to management by collecting customer information and analyzing customer needs.
* Prepares product or service reports by collecting and analyzing customer information.
* Performs outbound calls to existing customers to verify and update account information.
* Contributes to team effort by accomplishing related results as needed.
Skills/Qualifications:
* Excellent Verbal Communication Skills.
* Excellent Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge
* Excellent Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
* MS Outlook, MS Word, MS Excel, Type 40 WPM
****Email Resume - Include CSR Position in subject****
• Compensation: $11.00 - $13.00 p/h DOE
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.
- Location: Encino
- Compensation: $11.00 - $13.00 p/h DOE
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.