Inside Sales Representative, Account Management , Customer Support
The Bella team is looking for a self motivated individual with good phone skills and Inside Sales/Customer Service experience in both the Retail and/or Wholesale Industry to maintain a national account base of customers.
About Us:
We have been in business for 17 years and are continually growing each year. We pride ourselves on the quality of our product and the service we provide to our customers. We are a team oriented company and believe that building in good people is the key to being successful.
What we do:
We are a manufacturer of blank t-shirts for ladies sportswear. We sell our products strictly through distribution centers in the USA, Canada, Europe, Japan and Australia.
What were looking for:
It takes a unique person to be a Wholesale/Retail Inside Sales/Customer Service Representative. You must be an incredibly good listener, detail oriented, quick learner, have the ability to multi-task, work well in a fast pace environment, get excited about solving problems, find variety stimulating, and take pride creating outcomes that are positive for your customer, your company, and yourself. When you join our team, we'll teach you about the apparel industry, and our products. And, you'll provide our customers with support, from entering orders, checking stock, creating customs documents and sometimes even making a sale. When you start here, you can take your career in any direction - and go as far as your talent and ambition will take you.
We are only interested in seeing applicants who are looking for a serious opportunity to kick off their career. You must have good work stability and be reliable.
REQUIREMENTS
Position Responsibilities
Monday through Friday: 8:00 am to 5:00 pm
Process customer orders
Answer product availability inquiries
Sends catalogs and promotes brand awareness
Handles the needs of Sales and Marketing representatives
Process quotes on quantity/custom items
Work to ensure and maintain a positive experience for all new distributors and retail accounts by closely monitoring orders
Support receptionist with phones when needed
Work closely with the warehouse to insure shipments are shipped on a timely matter and as instructed
Be knowledgeable of all account information (pricing, freight, terms, co-op, etc).
Prepares Return/Claim Authorization Requests
Create Certificate of Origin and Custom documents for International accounts
Computer literate with the ability to learn customer service software applications
Someone who is very detailed oriented
A team player who takes direction well and is a quick learner
Works well independently
Be a self starter with strong solving skills
Provide assistance in a friendly and professional manner that will set us apart from the rest
Is a very positive and fun person
Position Requirements
Be able to type 45 wpm
Good writing skills
Strong oral and verbal communication skills required
Proficient in Outlook
Advanced skills in Microsoft Word and especially Excel a must
3 years experience in the Retail and Wholesale industry a must
Bilingual a plus, but not a must
Salary
$13.00-$14.00 hourly
- Location: Commerce, CA
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.