craigslist | technical support jobs in los angeles

Quality Assurance Supervisor - Quality Control (310 Culvery City - Los Angeles)

2009-11-10T11:15:39-08:00

Job Title: Quality Assurance Supervisor
Department: Operations
Reports To: VP of Operations
Location: Los Angeles, CA

Summary
Leads OSI in the application of total quality activities that result in achieving total customer satisfaction, continuous improvement in processes and reduced costs. Provides experienced guidance to the senior management and maintains positive and professional communications/relationships with internal and external customers.

Essential Functions
� Leads the Quality Control, Returns and Lab departments with a strategic vision and steps necessary to achieve both short and long term goals
� Develops and implements best-in-class quality programs that meet OSI and customer requirements, clearly recognizing that everyone is responsible for quality, gives a road map for improvement, nurtures quality activities, etc., that results in meeting or exceeding market and/or company requirements
� Supervises and coordinates activities of workers engaged in inspecting and testing assembled eyeglass frames, components, parts and lens manufacturing, proceeding through various stages of the QC, Returns, Lab process, applying knowledge of quality assurance standards and procedures
� Reviews quality assurance instructions, assembly specifications and production schedules to determine method of conducting inspections, repairs, and testing, sequence of operations and work assignments
� Directs workers in quality control inspection, repair and testing to assure that establishment and regulatory standards are met
� Assigns training of new workers to qualified workers.
� Reviews reports and confers with quality control, returns, lab, warehousing, production and management as necessary to solve work related problems

Qualifications
� Minimum 2+ years experience in optical field, preferably with an optical lab or retail at management level.
� Must have experience in quality control either at wholesale or retail level.
� Experience is preferred with operations of optical lab and QC equipment and tools including, lens cutting machinery, buffing equipment, machine tools, technical drawings, etc.
� Must be strong leader and present leadership skills and experience to thoroughly develop and challenge the organization to achieve high performance and best-in-class quality assurance operations
� Must have excellent written and verbal communication skills with the ability to directly interface with the customer on both a tactical and strategic basis.
� Must have basic computer skills including knowledge of Microsoft Office Suite to include Outlook, Excel, Word
� Must be a self-starter who can accomplish results in an ambiguous environment with little or no direction along with the ability to make rapid decisions to drive company results
� Must have the innate ability to take complex situations and simplify them for presentation and training of hourly technicians as well as senior management
� Must be able to handle multiple priorities (multi-tasking) to achieve desired financial, quality and

Income & Benefits
� Annual salary depends on experience and will range from $45,000 to $55,000
� Includes group medical and dental with employee co-pay
� 401K plan
� Vacation/Sick days

MUST SUBMIT RESUME AND SALARY HYSTORY FOR CONSIDERATION
APPLICANTS WITHOUT RESUMES OR SALARY HISTORYWILL NOT BE CONSIDERED FOR INTERVIEW
We are an equal opportunity employer

Forecasting & Fulfillment Planner � Business Analyst (310 Culver City - Los Angeles)

2009-11-10T11:10:52-08:00

Job Title: Forecasting & Fulfillment Planner � Business Analyst
Department: Operations
Reports To: VP of Operations
Location: Los Angeles, CA

Summary
The Forecasting & Fulfillment Planner is responsible for forecasting sales using historical and trend data, input from sales and trade show orders. They will provide a global production forecast and manage the companies global sales forecast twice per year. They will provide management with fulfillment requirements at the SKU level, work with production planning to create PO�s for new product based on actualized fulfillment needs. They will be responsible for maintain companies inventory levels to ensure maximum fulfillment as well as manage the companies ABCD SKU maximization program. They will ensure price lists are updated including adjustments for foreign currency transactions and the lists distributed as required. Twice annually, they will analyze SKU pricing to ensure margins are in line with currency fluctuations, revise and distribute updated pricing as required.

Essential Functions
� Purchasing and inventory management
o Management of companies global sales forecast
o Based on the forecast, develop a purchasing plan to ensure maximum fulfillment of both new product orders and on going sales requirements
o Manage companies ABCD buying plan to ensure that all inventory related bench marks are achieved.
o Consistently review inventory position to make necessary product status adjustments
o Handle all purchasing ensure that sufficient inventory levels are maintained to maximize sales volume with out creating excess inventory.
� Manage companies order scrub program to insure that all orders in the system are fulfilled as quickly as possible.
o Will run a weekly scrub report to be distributed to management and sales for appropriate follow through
� Will maintain a weekly shipping projection summary allowing for visibility to current sales volume vs. projected volume, return data, and available inventory with corresponding sales orders that can ship in the current month
� Will run and monitor value of discontinued items in stock including the calculation of inventory value vs. retail price
� Is responsible for creating, analyzing and distributing new reports that will facilitate better fulfillment and forecasting

Qualifications
� Must be strong leader and present leadership skills and experience to thoroughly develop and challenge the organization to achieve high performance and best-in-class quality assurance operations
� Must have excellent written and verbal communication skills with the ability to directly interface with the customer on both a tactical and strategic basis.
� Must have basic computer skills including knowledge of Microsoft Office Suite to include Outlook, Excel, Word
� Must be a self-starter who can accomplish results in an ambiguous environment with little or no direction along with the ability to make rapid decisions to drive company results
� Must have the innate ability to take complex situations and simplify them for presentation and training of hourly technicians as well as senior management
� Must be able to handle multiple priorities (multi-tasking) to achieve desired financial, quality

Income & Benefits
� Annual salary depends on experience and will range from 60K to 75K
� Includes group medical and dental with employee co-pay
� 401K plan
� Vacation/Sick days

MUST SUBMIT RESUME AND SALARY HYSTORY FOR CONSIDERATION
APPLICANTS WITHOUT RESUMES OR SALARY HISTORYWILL NOT BE CONSIDERED FOR INTERVIEW
We are an equal opportunity employer

PC Tech (Lakewood, Ca 90712)

2009-11-10T10:50:09-08:00

Acct - AARP Service Center
Location - 3200 Carson St in Lakewood, Ca. 90712
Scope / Skill Set
The tech would need experience with:
1. hardware diagnostics & repair for laptops, desktops and network printers
2. software troubleshooting for MS OS and common commercial application
3. troubleshooting for network connectivity problems
4. Perform IMAC (install, mone, add, change) requests (IE) put more memory in a machine, etc
Pay Rate = $15.50
Work Schedule - Mon to Fri 8am to 5pm
Term = 1 yr but could turn into a temp to perm for the right candidate

For consideration, email your current resume to bill.mullarkey@insourcenow.com and in the subject line type in "Lakewood". I will only consider candidates with experience listed above.

IT LEVEL-2 SOFTWARE SUPPORT SPECIALIST (Santa Monica, CA)

2009-11-10T09:50:46-08:00

• Provide client support and technical issue resolution via phone, and e-mail.
• Troubleshoot client's software configurations to facilitate online learning.
• Provide training to customers in the use of systems and applications.
• Demonstrate the functionality and features of the system to potential customers.
• Setup and configure system for new and existing customers
• Other duties as assigned by management

The Ideal candidate will also possess the following skills:
• Able to promptly answer support related email, phone calls and other electronic communications.
• Self motivated, detail-oriented and organized.
• Experience with hardware and software issues.
• Proficient in Internet related applications (but not limited to), such as E-Mail, MS Office Suite Applications, Media Files, File Downloads/Uploads and Web Browsers.
• Excellent communication (oral and written), interpersonal, organizational, presentation skills and patience.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience:
3-Year Computer Science or IT Degree from college.

Language Skills:
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, customers, customers, and the general public.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Internet software, Database software, security software (e.g. Norton, McAffee, etc…), and MS Office Suite Applications.

Compensation:
$42,000-$50,000/ Year

Click Here to Apply

Sales Technician (Gardena, CA)

2009-11-09T23:02:43-08:00

Summary: Provides technical assistance and sales support to customers for a leading distributor of gate operators and access control equipment.
Essential Duties and Responsibilities include the following:
� Provide Sales support and technical issue resolution via E-Mail, phone and other electronic medium.
� Configure price quotes and supportive technical data to assist clients on closing their access control sales.
� Identify and correct or advise, on operational issues regarding products or services sold.
� Provide help with counter sales for all walk-in Customers.
� Perform Order fulfillment duties ensuring that all orders and purchases have been properly entered, priced, and shipped.
� Work with Outside Sales reps in generating new sales and customers.
The Ideal candidate will also possess the following skills:
� Able to work independently and efficiently to meet deadlines.
� Able to promptly answer support related email, phone calls and other electronic communications.
� Self motivated, detail-oriented and organized.
� Experience with hardware and software issues related to the gate operating industry.
� Excellent communication (oral and written), interpersonal, organizational, and presentation skills.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. You must have advanced knowledge of most gate operators and industry accessories.
Education and/or Experience: One year certificate from college or technical school; or two to three years of related experience and/or training; or equivalent combination of education and experience.
Language Skills: Bilingual in Spanish is preferred.
Reasoning Ability:Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, an individual should have general knowledge of Microsoft Office programs, and have full knowledge of various Access control system s

Looking for an energetic technical employee (los angeles - los feliz area)

2009-11-09T22:50:21-08:00

Requirements:

Good Comprehension of Windows XP
Good Comprehension of Windows Networking
50 Words Per Minute
Team Player
Hungry to learn

Job Description:

On-site customer installation of POS systems
Cabling
Network/POS troubleshooting
Telephone tech support
Sales calls/Proposal Generation on down time when in the office
Programming menus for restaurants/bars/clubs
Customer Service/Assistance

Email your resumes - we are looking to hire within 1 week - good luck!

Helpdesk Level II35K-45K DOE (Century City)

2009-11-09T14:52:04-08:00

PRIMARY OBJECTIVE

Provide phone/deskside technical support while exhibiting excellent customer service to all employees. Resolve issues accurately & efficiently within the established service level agreement. This position will be responsible maintaining the desktop environment and all of its connected devices.

DUTIES & RESPONSIBILITIES:

Helpdesk Support
� Answer helpdesk phone line and Use Helpdesk Tracking system to track all calls received in accordance with the established or documented procedures.
� Manage/troubleshoot email issues/requests sent to the helpdesk mailbox and open respected tickets.
� On-site and remote technical 1st and 2nd level support.
� Assist the Helpdesk supervisor as needed when he is unavailable to troubleshoot enterprise Helpdesk issues; identify the root cause, etc.
� Blackberry support.
� Configure, deploy and relocate corporate desktops and laptops.
� Install and configure standard applications.
� Setup printers and hardware peripherals.
� Troubleshoot hardware and software problems including and resolve them in timely and efficient manner.
� Ability to prioritize outstanding issues and manage user expectation.
� Escalate high priority issues reported using established guidelines.
� Undertake miscellaneous projects in addition to regular Helpdesk duties.
� Document and maintain new application and operating system installation and configurations.
� Document and maintain helpdesk and deskside procedures.
� Assist in the implementation/design of images with Altiris.
� Virus eradication
� Asset Management � Manage and track all hardware including but not limited to Desktops, Laptops, Phones, Printers, & Servers.
� Generate reports on a regular basis as required
� Service Level Agreements

Account Administration - Active Directory
� Perform password resets
� Create, modify, and delete user accounts ass needed for new hires and exits.
� Create, modify and delete firm distribution lists.
� Create, modify and delete BES accounts.

Network Administration
� Backup administration.
� Blackberry Enterprise Server User Administration (Experience is preferred but not mandatory)

Software Support
� MS Office Suite of applications including but not limited to Outlook, Word, PowerPoint, & Excel.
� VPN/OWA Clients

QUALIFICATION REQUIREMENTS
� Minimum 4 years of helpdesk experience in a professional environment.
� Experience supporting Microsoft operating systems for workstations (XP/Vista)
� Experience supporting Microsoft Office and Microsoft Outlook
� Travel will be required.
� On call support will be required.
� Overtime will be required.
� Ability to lift 50lbs.

Experience/Education/Training
� Bachelors or equivalent experience and training
� Excellent communication and interpersonal skills
� Excellent Customer Service and communication (oral/written) skills.
� Windows 2003 or higher server systems and Active Directory
� Exchange 2003 or higher (preferred but not mandatory)
� Microsoft Office suite of applications 2003 and above
� MCP & A+ Certification a plus

Technical Writer- MS Dynamics/ Axapta- 12 weeks (Burbank)

2009-11-09T14:25:08-08:00

Santa Monica, California-based Ascent Media Group, LLC is a wholly-owned subsidiary of Ascent Media Corporation (Nasdaq: ASCMA), which provides creative and technical services to the media and entertainment industries. Through more than 40 facilities in regions of Southern California, New York, Atlanta, London and Singapore, Ascent Media provides effective solutions for the creation, management and distribution of content to major motion picture studios, independent producers, broadcast networks, cable channels, advertising agencies and other companies that produce, own and/or distribute entertainment, news, sports, corporate, educational, industrial and advertising content.

We are seeking a (contract) Technical Writer for an 8-12 week term at our Burbank location.

Job Summary:

The ideal candidate will have an established track-record authoring technical documents including user manuals, AND training materials including quick start guides and classroom exercises.
The candidate must have Microsoft Dynamics AX (AXAPTA) documentation. Training experience is preferred.
This position would require the individual to create the documentation by interviewing subject matter experts, development staff and product managers then writing the documentation, creating and annotating screenshots of the software product to accompany the narratives, coordinating the reviews by the key stakeholders, and then assimilating the markups into the final deliverables. The result will be a set of customized documentation interweaving Base AX information and tips & tricks, along with explaining our new functionality. The candidate will also create/derive training materials from the user manual and be prepared to design and instruct training classes with these materials.

Job Duties:

Author user manuals and training guides and online documentation.

Job Requirements:

- Must have a minimum of 2 years Microsoft Dynamics AX experience with specific experience on AX 2009.
- Must have a minimum of 2 years technical writing experience and must provide writing samples as part of application. Writing samples should include samples of user manuals, training and online documentation actually developed.
- Must have classroom curriculum development experience using MS PowerPoint.
- Must have corporate training experience to groups upwards of 10-20 attendees at a time.
- Must have and demonstrate excellent communication, interviewing and training skills.
- Must work well under pressure and under tight deadlines.

Other Job-Related Skills/Background/Certifications:
Training experience preferred but not critical.

To apply, please access the following link

http://www2.ultirecruit.com/asc1001/jobboard/NewCandidateExt.aspx?__JobID=1011

Ascent Media is an Equal Opportunity Employer.

Technical Support Representative (Calabasas, CA)

2009-11-09T14:15:53-08:00

Summary Description
The Technical Support Representative is responsible for providing technical support to customers. The primary responsibility is to solve each customer�s technical problems efficiently, promptly, and courteously. Support is provided to customers mostly via phone and email, but also via online chat, fax, and regular mail. This position also has responsibility for sales as described below.
Responsibilities
� Provide technical support to customers via phone, email, online chat and fax.
� Escalate and assist the Online Support Manager in diagnosing common issues so they get logged into the KB.
� Suggestively sell upgrades and companion products when possible.
� Other duties as may be assigned

Key Requirements
A good technical understanding of the Windows operating system. Such an understanding must include operating system setup and use, installing software, installing hardware, and a basic familiarity with Microsoft Office.
The following technical skills are desirable, but not required: Familiarity with graphic editing software, utility software, mobility (cell phone tools) products, digital imaging, and the Macintosh.
A pleasant and friendly telephone presence is essential. Previous telesales experience is desirable as the Technical Support Representative must also suggestively sell companion or upgrade products to customers on the phone. This is a job requirement and performance in making sales will be assessed periodically.

Senior Electronics Technician (Claremont, CA)

2009-11-09T11:23:53-08:00

Involves designing, fabricating, and maintaining electronic equipment to support teaching and research activities for a physics and astronomy department in the exciting work environment of a selective liberal arts college. Specifically, the technician would (1) design electronic equipment from rough sketches and/or oral instructions from faculty and suggest possible modifications of proposed designs, (2) assume overall responsibility for coordinating routine and preventive maintenance of electronic equipment, (3) troubleshoot, repair and calibrate electronic equipment, (4) fabricate, construct, and install complex electronic equipment including computers and computer interfaces, (5) help students with circuit design and selection of components and hardware for projects, (6) assist with setting up and monitoring equipment used in the laboratory for our electronics class, (7) advise faculty and staff regarding the selection and procurement of electronics equipment, (8) administer electronics shop activities, including advising faculty regarding budget matters, initiating proposals for improving services and preparing required operating reports, and (9) possibly supervise assistants working on some of the aforementioned tasks . The department's electronic equipment includes research instrumentation such as the optical and infrared cameras and instrumentation on our 1-meter telescope in Wrightwood and an electron microscope in the Millikan Laboratory.

Requires a high school diploma or equivalent; at least two years of advanced training in electronics; at least four years of practical experience in performing technical tasks in research, testing, or construction involving electronics or an equivalent combination of education and experience. A bachelor's degree, some experience with computer programming in LABVIEW, good people skills, an interest in working with undergraduate students and an interest in physics/astronomy education are preferred.

Technical Support - $35,000 (Culver City)

2009-11-09T10:47:20-08:00

Culver City software company is looking for technical support representatives to work in a customer facing position answering inbound phone calls and emails. You need to be smart, a great written and verbal communicator, and a great technical troubleshooter.

You don�t have to have a great deal of experience to be a good fit for this position but you do need to be upbeat, positive, good with our customers, and interested in how things work � specifically basic computer networking. In return, we provide a competitive annual salary starting around $35,000 including medical, dental, vision, paid vacation and paid sick time.

If you�re intrigued, please send a resume including a brief statement outlining your technical interests and reasons you�re a good fit for us.

Web Application / VoIP Technical Support Representative (Woodland Hills, CA)

2009-11-09T10:07:15-08:00

Web Application / VoIP Technical Support Representative

Currently seeking a highly motivated individual to provide technical assistance to our growing customer base. As a Support Representative, you will be a member of a small yet skilled team of professionals.

Duties include the following:

* Provide first level support to customers.
* Focus on rapid identification of customer issues.
* Answer questions and perform initial triage on problem reports.
* Document each customer interaction using our internal ticket system.
* Provide timely and effective resolution to support requests
* Provide regular updates to customers with progress toward problem resolution.
* Technical assistance for distributed software and/or applications. (Training provided)
* Participate in off hours on call support

Required Skills: (Please do not apply unless you possess the requirements listed below)

* Minimum 2 years recent customer support experience.
* In-depth knowledge of network services such as DNS, NAT, TCP/IP, UDP. VoIP. Firewalls, Remote Management Tools, and Network Monitoring Tools.
* Intermeditate Knowledge of Networking Concepts; experience must include but not limited to; networking technologies such as routing and switching.
* Must possess excellent customer service and interpersonal skills.
* Must be a team player and possess excellent collaborative skills
* Demonstrated problem solving skills.
* Strong communication skills, in both written and oral forms.
* Ability to effectively work with tight schedules and fast paced environment to minimize a problem.
* Must have the ability to effectively troubleshoot
* The successful candidate will also possess the need for knowing why things happen the way they do, and the drive to continually evaluate and seek improvement for existing processes.
* Technically savvy and comfortable working with and learning new applications and telephony systems.
* Knowledge and understanding of operating systems related to the fundamental computer systems including, Windows XP and Windows Vista

Preferred Skills:

* Knowledge, understanding, and practical application of basic computer systems including disk management, file systems, memory management and related concepts is preferred.
* Experience in VoIP/Networking. Net+ certification considered a plus, but not required.
* A working knowledge of VoIP, related protocols, and standards is also considered to be a plus.
* Experience/knowledge of Telephony Applications - A complete understanding of current telephony applications and the vendors that supply the applications including ACD, IVR, and CTI is highly desirable.
* Experience in trouble shooting related problems.

Project Manager - Torrance, CA (Torrance, CA)

2009-11-09T09:26:40-08:00

POSITION SUMMARY:

As a Project Manager you will be responsible for working directly with our Senior Project Management Staff in the planning, coordination, and scheduling of Premises Wiring and Network Infrastructure projects. Ensuring the design, installation, quality assurance testing, project closure and related issues are favorably resolved are maintained throughout the project�s lifecycle.

As a Project Manager you will also be responsible for providing direct supervision, administration direction, and leadership to on-site technical staff, while maintaining consistent communications with your Senior Project Manager and providing written daily progress reports.

Must have at least 5+ years experience in the premises wiring and network infrastructure cabling industry. 3+ years as a Lead Technician and Certified as a BICSI Technician (recommended)

Must be legal United States residence with proper legal employment documentation and status.

Tech With A Heart Of Gold (Brentwood 90025)

2009-11-08T23:55:11-08:00

Can people always hear the smile in your voice? Do you like to teach?

XDR is a very small firm, in Brentwood, providing digital radiography to dentists all over the country. We write our own software and package it with sensors that we distribute for the largest sensor manufacturer in the world. We�ve doubled in revenues each year for the past three years, and our biggest challenge is to manage our growth. We work hard, lean and smart, and our customers love us. We�re serious about success, but also sort of wacky, and we treat each other like human beings.

We need someone to provide technical support to our growing customer base, over the phone and via remote control of customer computers. The prime requirements are technical competence with Microsoft operating systems and networks, *and* interpersonal competence to make customers feel comforted and valued. You should be smart, nice, and dedicated to perfect implementation. Experience working in a dental office is a big plus, but not required.

Here are the duties, in decreasing order of importance:

1. Technical Support
� Customer Handholding
� Software Installations
� Troubleshooting
� Usage Help
� Workstation Re-Installation
� Software Upgrades
� License Activation
� Support Technique Documentation

2. For the first two months
� Assist in answering phones
� Scanning and faxing
� Confirming appointments
� General office duties

Requirements:

Customer Service Attitude and Approach

Strong knowledge of Microsoft operating systems and local area networks

Sense Of Humor

Excellent Communication Skills � oral and written

Analytic Skills, especially with insufficient information

Customer Support Agent: Join one of the "Best Places to Work in LA"

2009-11-06T18:03:01-08:00

Customer Support Agent: Join one of the "Best Places to Work in LA"

Job Label: MEDTPL-CSA6

Are you a silver-tongued web geek who lives with one hand on a mouse and the other on your phone? If so, meet Media Temple and put your talents to work! Recently named 13th on the "Best Places to Work" list by the Los Angeles Business Jounal", we are expanding our world famous Customer Support Department and we need friendly, internet-savvy individuals who enjoy helping others, to join our team. While many companies are struggling, we are growing rapidly, providing you with the stability you need. You'll love our work hard/play hard atmosphere, where you can squeeze in a game of ping-pong while wearing flip-flops. If you want to be part of a fast-paced team of smart, fun people, this is the job for you!

(mt) Media Temple, Inc. is an industry-leading, privately held, profitable web hosting and software application services company based in California. Since 1998, our company has provided businesses worldwide with reliable, professional-class network environments to host websites, email, business applications, and other rich media content. We are a friendly, accessible group of "technology agnostic" engineers, support professionals, and business developers focused on the continued financial success of our company while adding value to the services we provide.

As our Customer Support Agent based in Los Angeles (Culver City), CA, your primary mission will be to assist our customers with technical questions pertaining to web hosting, email, FTP, and other issues that they may face. Your strong communication skills will be crucial as you answer inbound phone calls to our call center and draft emails to summarize your conversations. You will utilize your call center experience to aid our customers by providing accurate answers in a timely manner. Your familiarity with web development, whether obtained in a professional or personal arena, will come in handy as you tackle issues relating to html and php. If you are ready to dive headfirst into complex technical issues while keeping customers calm and happy, apply to join our (mt) Media Temple team!

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.

Apply for this job

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Voice NOC Technician (Van Nuys)

2009-11-06T17:19:49-08:00

AireSpring, Inc. is a leading nationwide telecom provider who has an immediate opening in our Operations Division for a Voice NOC Technician (Tier 1 and Tier 2).

This position provides support for Long Distance, Local and Data services, including interfacing with customers on service issues, opening, tracking and resolving trouble tickets and keeping customers updated.

The ideal candidate will have experience working with facilities based carriers such as Paetec, Global Crossing, Qwest, XO, Level 3, Verizon, etc. Must have a good grasp of the troubleshooting process at the T1 and above level along with superior customer service skills.

* Minimum several years experience working in the telecom industry

* Ability to interface effectively with facilities based carriers

* Excellent communication and customer service skills

* Must posess good critical thinking skills

* Able to be effective with a minimum of supervision

* Must be detail oriented and well organized

* Good computer skills plus knowledge of Excel, Word and Outlook

Company benefits include: Medical, Paid Vacation/Holiday, 401K

If you have initiative, enjoy a fast-paced environment and take pride in a job well done, this is an excellent opportunity to join a dynamic and rapidly expanding company.

Customer Support Engineer

2009-11-06T14:53:24-08:00

GlobalVision Systems, Inc. is a fast growing company and is the leading supplier of the most advanced, comprehensive, and flexible Intelligent Bank Management Systems that empower executives and managers with unprecedented capabilities in managing financial institutions.

We currently have an opening for a Customer Support Engineer in the Chatsworth area.

Duties may include:

1. Provide technical support to customers.
2. Monitor the system status for customers.
3. Answer questions from customers.
4. Testing, correcting errors, and modifying changes to programs or to databases.
5. Must have hands-on experience with Microsoft SQL Database

If you are searching for career success, please e-mail your resume to: osong@gv-systems.com

Technical Support Engineer (Entry-level) (90220)

2009-11-06T14:27:14-08:00

Technical Support Engineer (Entry level)
Requirements
� 1-3 years of professional experience
� Basic knowledge of Windows OS (Mac OS experience a plus)
� Basic PC software and hardware troubleshooting skill
� Basic experience and/or knowledge of networking a plus
� Excellent verbal/written communication and customer service skills
� Fast learner, well organized, detail oriented, proactive and self-motivated problem solver.
� A+ certification a definite plus!
� Ability to multi-task

Typical Responsibilities
� Receive all inbound help desk request
� Troubleshoot and diagnosis technical issues by phone, e-mail, or on-line chat
� Support end-user desktop issues (including hardware & software)
� Work on other IT related projects
� IT related Inventory management
� Imaging desktop for new deployment using Ghost
� New user workstation setup

Jr. Network Administrator (West Los Angeles)

2009-11-06T13:00:55-08:00

We are looking for a motivated individual who has:

Good understanding of Microsoft infrastructure including Window Server, Firewall, DNS server, etc
Excellent verbal and communication skills on the phone
The ability to be self driven and motivated
Skill sets in the following areas:
1. Window Server, Active Directory, Exchange, MSSQL, IIS, DNS
2. Remote Desktop / Terminal Services
3. Desktop Apps - MS Office
4. Routers/ Firewalls/ Wireless /VPNs
5. PCs/ Servers / Printers
6. Hand coding HTML/Create minor graphics in Photoshop (helpful, not required)

Compensation & Benefits:

$14-$16 per hour, depending on experience
Medical insurance coverage
Paid time off

Location: West Los Angeles

Apply by sending in your resume and a cover letter. On the subject line put in "Jr. Network Administrator position"

Software Support (Woodland Hills)

2009-11-05T16:56:43-08:00

IDrive(www.idrive.com) is widely recognized as a leader in Online Backup and has received numerous technology awards, positive 3rd party reviews, and user feedback.
We are on a mission to build World's best online storage, backup and remote access service, the service has already won many awards including PC Magazine Editor's choice for 2004. We have developed patent pending proprietary technologies in the field of online backup and storage.

We are looking for a talented, self motivated Software Support Agent who will assist our phone support team.
You will work with a small, motivated and creative team, and will take on responsibilities that stretch and enhance your already-strong technical skills.

Responsibilities:
-Manage technical support and sales/billing calls from initiation to resolution.
-Thoroughly document and manage customer issues.
-Perform preliminary isolation and troubleshooting of problems.
-Appropriately and proactively escalate issues based on criticality.
-Assist other members of the support team with diagnosis, review and resolution of client issues.
-Identify service improvement programs and automation proposals to improve service quality and manage delivery costs.
-Perform some admin and other duties as needed.

Qualified candidates are urged to send resume. We will respond to strong fits.

IT Technician (Palmdale, CA)

2009-11-05T13:11:13-08:00

We are seeking 7 IT Technicians for a 14 month project in Palmdale, CA. This project is expected to start mid November and the rate will be based on experience.

** All candidates MUST have an Active Top Secret clearance**

Below are the details of this position. If you are qualified and interested please send the following to cbuchanan@valiantsolutions.com:
~ Updated Resume
~ Rate Requirements
~ Availability

Requirements:
Active Top Secret clearance
At least 5 years of experience as described below:
� End-to-end (hardware and software ) support of Servers
- Windows or UNIX/LINUX
- High Performance Computing System
- Development, Production and Applications Servers
- Desktop Systems
- Network
� Configuration, Change and Release Management
� Problem Analysis/Resolution
� Asset Management
� Possess good communications skills, be a self directed individual capable of working within a dynamically changing environment
� Ability to troubleshoot complex problems
� Develop intimate program and customer knowledge to represent CNO service
� Build and sustain customer relationships
� Implement and utilize Client standards
� Tasks and projects will be at the direction of Client Management

Project Description:
� IT Technicians to assist with a broad range of basic systems and application support activities.
� Assists with the analysis of computing requirements.
� Assists with activities to install, configure and maintain systems hardware, software and components.
� Assists with basic computing inventory tracking and shipping.
� Documents and implements computer applications.
� Assists in the restoration of basic computing service operation.
� Supports activities to ensure security of information and systems.
� May provide comprehensive computing support in closed environments and small sites.
� Assists in the development and deployment of basic IT processes and computing standards. Assists in the refinement of processes.
� Assists in the analysis of current and anticipated end user's basic computing requirements to meet business objectives.
� Observes and assists in gathering and documenting basic computing system requirements and issues with end users and supplier partners.
� Performs limited, entry-level asset management activities (e.g., tracking, shipping, stocking, disposition) of computing/network related materials (e.g., imaging devices, computing hardware/software, video, network, telephony) using company standard software tools in an effort to manage assets efficiently. Seeks direction for non-routine asset management activities.
� Assists with the installation, configuration, change and relocation for basic computing delivery systems components (e.g., imaging devices, computing hardware/software, video, network, telephony) in support of the end user requirements, as specified by company policies and procedures.
� Assists in the restoration of basic computing service operations with minimum disruption to the business, using standard tools and business processes.
� Assists in monitoring and performing basic administrative functions to maintain and enhance computing delivery system management tools for hardware, software, network and operating systems using standard tools and business processes

Web-based Software Support Representative (Los Angeles or San Gabriel Area)

2009-11-05T13:03:14-08:00

Web-based Software Support Representative

Job Description

We are looking for a work from home, self-motivated, reliable, detail oriented individual to join our team as a Web-based Software Support Representative. The primary focus of this position is to provide technical phone support and customer service to our clients -- who are mostly nontechnical personnel -- and who use our web-based Content Management System (CMS) to manage the information on their organization's websites.
In addition to providing phone support, this position will also conduct client training, learn marketing, public relations and corporate communications business processes, manage the delivery of new client websites and participate in product development. This is a growth opportunity for a quick learner who can maintain client satisfaction, follow direction and document their service calls accurately and efficiently.
The candidate will be in charge of managing assigned client accounts to ensure that their client�s needs and concerns are always fully addressed.

Primary Responsibilities

1. Provide technical support via phone and remote access.
2. Train new and existing clients on the proper use of our Content Management System (CMS).
3. Configure and QA our CMS for new and existing clients
4. Demonstrate our product to prospective new business.
5. Create and maintain customer service relationships with assigned clients.
6. Learn and incorporate business process knowledge along with specific application usage principles into training and support activities.
7. Coordinate with clients, developers and designers for application enhancements or modifications, as needed.

Job Requirements
1. Team player with excellent customer service, interpersonal, and training skills
2. Excellent communication skills (written and verbal English).
3. Exceptional computer and internet literacy skills.
4. Experience with HTML and general web concepts and designs
4. Excellent communication (written and verbal English) and interpersonal skills
5. Analytical thinker

Nonessential, but Helpful:
1. Marketing, PR and corp. comm. industry terms and business operations
2. Support and training procedure implementation
3. Windows networking and troubleshooting experience
4. Project management skills� Software development, and deployment activities

Point of Sale (POS) Field Technician Wanted (Los Angeles)

2009-11-05T12:56:57-08:00

We are currently seeking a Full Time Field Technician who resides in the Los Angeles area. This person will be responsible for running service calls at various restaurants and movie theaters in LA market.

Required Skills:

- Stellar Customer Service Skills
- Self Starter and highly motiviated
- Takes direction well and operates as a Team Member
- Ability to terminate to CAT5 standards
- Ability to troubleshoot and fix CAT5 cabling when needed (both in wall cables and outside wall cabling). This includes the ability to pull new CAT5 cable when necessary.
- Experience diagnosing and repairing down to the board level on computers.

Desired Skills:

- Experience with IBM SurePos hardware, Micros Hardware, NCR Hardware, Epson Printers, Fujitsu U-Serve Kiosks, PAR Terminals etc.
- Working knowledge of networking - Basic TCP/IP protocols
- Prior experience with Ghost software and Acronis software imaging solutions
- Working knowledge of DOS
- Working knowledge of Windows platforms
- Ability to problem solve both independently and by using our internal escalation process

The ideal candidate will be able to communicate across all levels of Management within the company. In addition, you must be able to carry and maintain a small level of inventory that we will provide to you in order to run the service calls.

Jr. Systems Administrator needed in the Downtown Los Angeles Area (Los Angeles Area)

2009-11-05T10:40:22-08:00

Jr. Systems Administrator needed in the Downtown Los Angeles Area to support our client base. 1099 contract only

We are looking for an Systems Administrator to help with a our current clients and possible future part to almost full time work. At least 18 hours a week onsite with clients and 8-16 hours can telecommute from home

Pay is $15 per hour. Depending on y our productivity in 6 months you will receive cell phone services.
Skills

Must have worked with Windows 2000/Windows 2003 Server for at least 3yrs
Must have Networking skills and to know the difference between DHCP, WINS, DNS
Must have setup a data center in the past
Must have worked with different flavors of Dell Equipment
Must have at least High School Diploma

Must be able to speak English clearly
Must be a US Citizen no H1-B�s accepted.
Must be reliable and have a working car
Must have their own cell phone and possible we will expense for the month and going forward.
Must a Microsoft Certification MCP or MCSE
Like to have Cisco Firewall and Router Expertise.

Please email your resume and interview questions below.

1. Operating Systems
a. Please describe your knowledge of Windows operating systems?
b. Please describe your knowledge of non-Windows operating systems?
2. Hard drives
a. Have you replaced a hard drive? Please describe.
b. Have you recovered data from a damaged hard drive? Please describe.
c. Have you used any image/ghosting software? Please describe.
3. Networking
a. Do you have experience with TCP/IP networking? Please describe.
b. Have you configured Firewalls? If yes, please list specific models and describe the configuration.
c. Have you configured wireless routers and access points? If yes, please list specific models and describe the configuration.
d. Have you installed or maintained cabled Ethernet networks?
4. Windows Networks
a. Have you set up a Windows 2000 network? Please describe.
b. Have you set up a Windows 2003 network? Please describe.
c. Have you configured Active Directory? Please describe.
d. Have you configured DNS on a Windows network? Please describe.
5. Anti-Virus
a. Are you familiar with centralized antivirus applications? Please list specific products you have used and describe the configuration.
b. Have you removed viruses from an infected computer? Please describe the steps you took.
6. Backup
a. What backup applications are you familiar with? Please list specific products and describe the configurations.
b. What backup strategy would you use for a network with the following specifications:
i) Windows 2003 Domain with Active Directory.
ii) 14 workstations
iii) 4 laptops
iv) 1 Exchange 2003 server
v) 1 File server
c. Have you ever restored lost or deleted data from a server? Please describe.
d. Have you ever restored a server that has completely crashed? Please describe.
e. Have you ever installed a RAID configuration? Please describe.
f. Have you ever encountered a broken RAID? Please describe.
7. Remote Access
a. Have you configured remote access solutions? Please list specific products and describe the configurations.
b. Have you configured client-server VPN�s? Please list specific products and describe the configurations.
8. Email
a. What email servers are you familiar with? Please list specific products and describe the configurations.
b. What strategies do you use for backing up email?
9. General Hardware
a. Have you installed hardware? Please describe.
b. Have you replaced a motherboard? Please describe.

Senior QA Engineer/Automation Architect (Las Vegas, NV)

2009-11-05T09:40:16-08:00

Duties & Responsibilities
Additional duties may be assigned

Develops automation design, framework and architecture to expand code coverage.
Provides automated testing for new implementations, release builds and new code versions/features.
Creates test plans, cases, scripts, and suites to improve testing efficiency.
Builds, executes and maintains automated test scripts.
Performs automated quality control testing.
Completes website and software application testing.
Tests multiple products and projects simultaneously.
Ensures adherence to functional specification.
Estimates testing time on reports and reproduces and resolves defects.
Participates actively in a story-driven Agile software development lifecycle.
Develops ongoing improvements to the automation strategy on existing frameworks and tools.
Develops automated tests in partnership with developers for continuous regression testing.

Experience & Education

Bachelor�s Degree preferred; 3+ years experience in automation or software development.
Previous experience with Selenium, Watir, Frankenstein, or Jameleon required.
PHP Under Control, CruiseControl, Ant, Maven, Emma, Anthill, or Cactus experience required.
Experience with PHP Unit or J Unit required.
Familiarity with Internet-based and/or financial products.
Experience with MS SQL, MySQL, PHP, Java, JavaScript, and object-oriented language required.
Must have previous experience with Agile SDLC (Scrum, XP, TDD) QA methodologies.
Must be familiar with Mozilla FireFox.
Must have experience with various testing methods, including White box, black box, regression, integration, negative, functional, and exploratory.

Other Job Specifications

Established track record of automated testing for this role is crucial. Must have experience in writing scripts, not just in running scripts (record/playback). Experience with training, teaching and running automated initiatives is required.
Demonstrated ability to become an expert quickly on feature areas in order to test those areas effectively.
Must have strong knowledge acquisition skills and the ability to immediately put learning�s into practice.
Must be a self starter and fast learner.
Must have strong technical and troubleshooting skills, such as an ability to understand basic SQL syntax for checking results in a database or editing XML configuration files.
Ability to investigate complicated performance and stability issues involving a large, sophisticated, and evolving code base in a 24/7 web-based services production environment.
Ability to accommodate tight schedules and resources constraints.
A willingness to devote the necessary time to accomplish aggressive goals and meet strict deadlines.
Leadership and interpersonal skills: ability to collaborate and work exceptionally well with a candid, fast-paced development community.
Must be comfortable working with senior developers, product owners, project management, business owners, and clients during all stages of projects.
Ability to lead and manage employees is preferred.

Intermediate Business Analyst (Los Angeles, CA)

2009-11-05T09:31:10-08:00

Company Description and Job Opportunity:

LAACO, Ltd., a company with a strong tradition of service since 1880, owns and operates 43 self storage facilities in the southwest (CA, NV and AZ) under the Storage West (http://www.storagewest.com) brand name. The company combines the stability and professionalism of a mature firm with the agility of a small, fast growing company. The company is leveraging its software application that operates this business. This position will be primarily responsible for all aspects of the application. This position will optimize data reporting and processes resulting from the application that the business depends upon to operate efficiently. This position reports to and is under the supervision of the CIO in downtown Los Angeles and will be located in our corporate office.

Job Description, Qualifications and Skills Required:

We seek a self-directed, exceptional individual that has a positive and professional attitude and can demonstrate proven management skills with a dedication to excellence, to join our team. This position will work with various levels of management to identify and fulfill business needs and solutions as they relate to the primary software application for Storage West.

Applicants must have an undergraduate college degree and at least 3 years of business reporting analysis experience. Experience coordinating projects, doing trend analysis and mapping data flows and reporting processes for operations management is required. Familiarity with Microsoft Windows Server 2003/2008, Terminal Services, Microsoft SQL Server 2005/2008, Excel and Crystal Report Writer is required. The successful applicant must have excellent communication skills. Strong project management, analytical and problem solving skills are required. The ability to utilize our Intranet with content via a Content Management System (CMS) is required. The ability to utilize and maintain a data dictionary to create/modify new and existing reports with SQL Server 2005/2008 is required.

Previous job references and experience will be checked as well as a review of applicant background.

Salary Level: Competitive with benefits and commensurate with qualifications and experience. Applicants should supply salary requirements along with resumes.

Specific Job Duties:

� Coordinate business needs on all application enhancement/support issues between operations and field management, IT, accounting, the software publisher and other inside/outside resources.

� Match solutions to the functionality required by senior management and accounting.

� Maintain a data dictionary in response to application vendor upgrades to the database.

� Create/analyze/enhance application reports to optimize and supplement them for management.

� Coordinate the maintenance of multiple web sites and Intranet with a webmaster, as needed.

� Develop BI interfaces from the self storage application to our financial system and Intranet.

� Monitor server and application log files for problems and arrange for corrective action.

� Integrate statistical data from our call center, marketing and the application into our Intranet.

� Serve as the primary application vendor relations contact.

� Develop a thorough understanding of the self storage business and our application functionality.

� Must be a self-starter and initiate tasks and improvements by recognizing organization needs.

� Must be flexible and able to work in a multi-tasking environment.

� Occasional travel will be required.

� Perform other related activities as requested by management.

Competitive wages and benefits, including medical, dental, life insurance, 401(k) plan, vacation, sick, and holiday pay, and more.

Pre-employment drug test and background check required.

M/F EOE

No Calls Please
Fax : 213-625-0128
Email : business.analyst@laaco.net

Entry Level Tech Support / Computer Tech - Entry Level Only (Walnut, CA)

2009-11-04T16:30:50-08:00

We are a small company in Walnut looking to fill an entry level Computer Tech. We would prefer you live no more than 20 minutes away from Walnut.

Responsibilities:

- Installing hardware and Software on build to order Rackmount computers.
- Troubleshoot and repair computer hardware and peripherals.
- Troubleshoot all application software problems reported by staff.
- Perform installations and configuration hardware peripherals.
- Facilitate office moves including PCs, phones, port changes, etc. (must be able to lift up to 40 lbs).
- Perform standard desktop technical activities in support of hardware and software.
- Ensure security of inventory assets.
- Assist and guide customers via phone, online chat, and email regarding computer hardware, BIOS, and driver issues.
- Post and reply on the company online forum to help users with technical issues or questions.
- Diagnose, test, and resolve issues with computer hardware, specifically motherboards and video cards.
- Communicate patiently and effectively with clients, providing a step-by-step guide for issues such as BIOS updates or driver installations.
- Recieve and keep Log of all RMA recipets and shipments

Required Technical Experience:
- Must know how to assemble and Test PC systems
� 2+ years experience providing remote or onsite tech support
� Well versed in all Microsoft Operating Systems and Major Microsoft software programs
� General knowledge of spam filtering applications
� Experience configuring and troubleshooting basic RAID configurations.
� Strong knowledge of TCP/IP Networks

Please send your resume along with desired salary.

ALARM INSTALLER (CANOGA PARK, )

2009-11-04T16:22:53-08:00

Alarm Installer Wanted, to work full time monday - friday 8:30 - 5:00pm. Must be a self motivating, reliable, dependable and have (3) years experience with a vaild california driver's license.
Must supply their own tools. Pay based on experience $15 to 20.00 dollars per hour. Company does offer benfits. If this job is perfect for you, Please send all resume to (818) 773-0389 or email to californiaprotection@bizla.rr.com. Please no phone calls.

Growing Medical Marketing Firm Seeks New Service and Support Tech (East San Gabriel Valley)

2009-11-04T15:57:34-08:00

SYNOPSIS:

An Established medical marketing firm is growing and looking for experienced repair technicians who are self-motivated and hard working individuals. This job will begin as a part time position and grow into a full time position with the right skill sets and experience.

QUALIFICATIONS:

- Good customer service skills are a must!!!

- You will be required to listen to, learn and follow detailed instructions

- A good candidate must be self-motivated and have the ability to work with little or no supervision while still being a team player

- Basic computer knowledge is a must

- Requires a reliable car with insurance and a clean driving record

- Posseses the ability to troubleshoot, identify, and resolve a mechanical problem

- A mechanical background is desired, but will train the ideal candidate

Senior Level Systems Administrator (Venice, CA)

2009-11-04T15:39:30-08:00

High-end Design and Production company on west side seeks an
experienced Senior
level System Administrator to help with day to day duties. Tasks
would include the following:

1. General file and file protocol maintenance
2. Day-to-day user problems and troubleshooting
3. Facility Backup
4. Mac OS X Server administration
5. Mac and Windows workstation administration and configuration
6. Experience with Isilon storage
7. Setup and maintenance of individual user accounts / migration to new
machines / software installations
8. General TCP/IP networking knowledge
9. FTP and website administration
10. Flame/Discrete troubleshooting, support and archiving.

Pluses:

1. Knowledge of Maya rendering, management, and troubleshooting
including RUSH and Mental Mental Ray.
2. Knowledge of codecs, video standards, film and television delivery
specs and video engineering.
3. Knowledge of Final Cut Pro editing systems, capture cards, and
various deck configuration.
4. Knowledge of DVD Studio Pro and the full assembly and creation of
production level DVD's.
5. Ability to build and maintain PC and Mac render farms.

We are looking for someone with:
- A proactive approach to systems support and problem solving

- Experience in post production with a good understanding digital film
production and digital video production.

- Knowledge of Linux, Win, OSX,
- Networking knowledge � dhcp, netboot, NFS, NIS, CIFS

Position Summary:

A Senior systems Administrator is responsible for the general ongoing
operation of the facilities network, storage and computer equipment
including various flavors of Unix/Linux, Macs and PC workstations.
This position will also operate and monitor peripheral equipment, such
as tape drives, disk drives and printers, etc.

Responsibilities:

- Manage and schedule systems personnel.

- Assist users with hardware, email, network, peripheral problems and
troubleshooting.

- Create on site and off site tape backups and restores; maintain tape
library and database;
update online database.

- Monitor disk usage.

IT SUPPORT (Torrance CA )

2009-11-04T12:48:03-08:00

Position Overview
A Torrance based law firm has an exciting opportunity for an IT Help Desk Support 1st shift person. The working hour is between 4am � 1pm, Monday � Friday.
The primary responsibilities of this position include performing all tasks necessary to maintain server, desktop, and phone system for the IT department and assisting with reports and system setups, as well as maintaining network infrastructure to allow the maximum amount of uptime and production for the users in multiple locations in the nationally

Responsibilities:

� Installing all required software on new desktop computers.
� Troubleshoot and repair computer hardware and peripherals.
� Troubleshoot all application software problems reported by staff.
� Perform installations and configuration of VPN on laptops.
� Facilitate office moves including PCs, phones, port changes, etc. (must be able to lift up to 40 lbs).
� Perform standard desktop technical activities in support of hardware and software.
� Ensure security of inventory assets.
� Support and maintain video camera equipment.
� Support Dell desktops, laptops, HP printers, and interface of equipment to the network.
� Proactively troubleshoot all technologies provided to users (e.g., cell phone, Blackberry, home networks).

Requirements:

� Experience providing desktop support locally and remotely.
� Excellent interpersonal skills and the ability to communicate effectively and appropriately with all levels of management.
� Ability to take initiative and work independently, as well as part of a team.
� High level of organizational skills and the ability to follow-through and resolve issues.
� Ability to consistently and accurately follow verbal or documented instructions.
� Flexibility to work extended hours as required and to be on call.
� Associate or Bachelors degree in an Information Technology or related degree preferred.

Salary Range: Salary commensurate with experience

Apply by E-Mail to HR@brachfeldcollections.com. Applicants can also fax resume to (713) 579-7053.

Mac consultant wanted (Los Angeles)

2009-11-04T12:44:00-08:00

Hi there,

Do you have a strong background in solving Mac software problems, fixing Mac hardware issues, and configuring Mac OS X? Are you passionately obsessed with the Mac? Do you love your iPhone? Do you have a very technical mind and love solving technical problems? Are you good with people? Are you highly motivated and somewhat of a perfectionist? Do you love staying up-to-date on Mac technical news? Do you already have (or are you working towards receiving) Mac OS X certification from Apple?

If you answered YES to all of the above questions, then you may be a good fit for ScottWorld.com. We are a Los Angeles based Mac consulting company, and we are expanding rapidly.

Currently, we need an intern for 20-25 hours per week who is committed to mastering the art and skill of Mac/iPhone troubleshooting, Mac/iPhone consulting, and Mac/iPhone training. Duties will include providing technical support over the phone, providing technical support in person, providing remote access technical support, training people over the phone and in person, providing general Mac consulting, and constantly staying on top of the latest Mac news & troubleshooting information.

Our starting pay for interns is $20 per hour. If you get hired as a full-time consultant after your internship ends, your pay will go up to $60 per hour or beyond.

Please reply with any information about yourself that highlights your Mac passion and your Mac expertise.

PLEASE NOTE: We are receiving hundreds of emails, so it may take us a week or two to get back to you as we carefully consider and read every email that we receive.

Best,
Scott

Part time computer Technician (Long Beach )

2009-11-04T12:38:41-08:00

A fast growing computer store looking for a part time and possibly full time computer technician that has the following:

- Great technician�s skills

- 2-3 year experience, computer store experience is a plus

- Good troubleshooting skills

- Friendly and comfortable dealing with customers

- Know how to fix laptops and specially laptop power jacks

- Experience in fixing apple computers.

Please reply with your resume along with your current pay rate and I will get back to you when I can.

Note: I am not looking for a guy who built 2 computers for his friends and wants to be a technician.

Please don�t send me your resume without reading the above requirements.

Service Installer / Technical Support (Downtown LA)

2009-11-04T12:19:30-08:00

AerioConnect is a growing data communication company specializing in providing High Speed Internet, Digital Phone and Satellite Video services. We are looking for a career-oriented individual who is responsible and has a strong aptitude for technology, excellent customer service skills to work in our installation department. DirecTV installation experience preferred. Most installations are in the downtown Los Angeles area. Send resume to jobs@aerioconnect.com.
Must have a clean DMV and a valid driver�s license
Medical and Dental benefits available

cellular unlock n repair tech (glendale,ca)

2009-11-04T12:13:37-08:00

need somoeone who knows how to unlock phone's. i have all the equipment . contact Arnold (818)395-4444

Technical Support Personnel (City of Industry)

2009-11-04T11:29:40-08:00

Technical Support Personnel

Computer components company seeks an independent and experienced technical support personnel.

Responsibilities
- Assist and guide customers via phone, online chat, and email regarding computer hardware, BIOS, and driver issues.
- Post and reply on the company online forum to help users with technical issues or questions.
- Diagnose, test, and resolve issues with computer hardware, specifically motherboards and video cards.
- Communicate patiently and effectively with clients, providing a step-by-step guide for issues such as BIOS updates or driver installations.

Requirements
- Able to assemble a desktop computer.
- Able to independently research for answers concerning technical problems through search engines, computer forums, etc.
- Familiarity with Windows XP, Vista, 7, and Linux.

Preferred Skills
- Bilingual in Chinese (Mandarin) and/or Spanish

This is a full-time position. Business hours are Monday through Friday between 9 AM - 6 PM. We have a casual work environment as well as casual dress. For more company information please visit www.zotacusa.com

Please include your salary history and desired salary range.

RF Technician (Los Angeles)

2009-11-04T10:57:35-08:00

We are looking for a senior RF Technician, responsible for performing test, alignment, and repairs to component level. Also final product conformance testing of High Power RF Power Amplifiers from 150 kHz to 2.4GHz.

Skills, Experience and Personal Characteristics

�� Knowledge of RF Theory and Fundamental Principles is mandatory.

�� Specific experience and understanding of the RF test procedures and evaluation of the RF Power Amplifiers in the 150 kHz to 2.4GHz range.

�� Must be able to read and fully understand schematics and block diagrams as well as collaborating with product development and manufacturing engineers.

�� Minimum 5 years RF test and repair experience.

�� Hands on experience with RF test equipment such as spectrum and network analyzers, power meter, sweep generators and signal analyzers.

�� In-depth familiarity with RF power transistors and components: combiners, dividers, filters, directional couplers, crystal detectors etc.

�� Excellent command of English (speaking, reading and writing) is mandatory.

�� Awareness of ISO9001 standards and requirements.

�� Good computer skills and ability to work in fast-paced team environment.

�� Must be organized and detailed in documenting all test results data according to established standards and procedures.

�� Must be self starter and team player with excellent work ethics.

APT: Technical Education Instructor Postions: Telecommunications (LA , Orange and/or Riverside Counties)

2009-11-04T09:11:15-08:00

MEMO: Telecom Education Instructor Positions: Telecommunications Instructor

Position: Part Time, Flexible Work Environment, Home Based Ok
Pay Potential: Hourly: Depends on Experience and Participation
Target Territory/Area: Los Angeles County, Orange County/Riverside County
Description:

Applied Professional Training, Inc is building our instructor team in search of creative and self-motivated leaders who can help plan organize and deliver our mission into new geographic areas. This position works directly with APT�s Lead Instructor in your area who assists in facilitating quality instruction, with a high motivation. The goal is to provide a quality product and to introduce our company as a company that cares about the success of the students through teaching what we offer. APT makes most effort to build long term relationships with the technical Telecom employees in your area so that we can help them achieve knowledge and program achievement. S/he absolutely should have prior years of technical experience in the telecommunications industry specifically knowledge of Electronics, Electricity, Fiber Optics, VoIP, Data, Video Communications Systems, Internet Protocol, High Speed Services (xDSL) or any combination of the above. If the individual does not have Telecom industry experience, then the candidate will depend on quality of background and instruction. The individual must be able to be open to a flexible class start date given that APT classes are build upon student group demand. Both local travel (<45 minute) and distance travel(+45 minutes) are the two scenarios offered on a typical two-three day a week, 4 hours a day schedule. **Strong professional skills with the ability to connect a student to the information that has a zero-knowledge background is a must** To be considered please email your resume.

Details: Position Preferred Requirements:
Technical Degree: Bachelors of Science in the above mentioned fields
Technical Experience
High motivation, ambition
Great personality, quick witted, independently motivated

Please do not call or fax to the 1-800 numbers.
Please send resume to email address below before contact by phone.

Send Resumes to:
Email: recruiting@aptc.edu

Computer Techs needed (Woodland Hills)

2009-11-03T14:41:42-08:00

Woodland Hills- based computer consulting is looking for on-call technicians to help with a growing number of tech support calls. We are a new, but fast-growing company focusing primarily in remote technical support. However we need technicians to handle our on-site support calls on an on-call basis. We are a 24/7 company, so we need people who are able to work weekends and nights, if needed. This is a great opportunity for anyone looking to make extra money on the weekends as well. You must be a Microsoft Certified Professional or better. Prefer Small Business Service Specialist Certification.

Primary Responsibilities: (all work will be done at costumer sites)
� Software and hardware troubleshooting and repair
� Installation of Windows XP, Vista, and Windows 7 onto workstations
� Virus, Spyware, Adware, and Malware removal and repair
� Installation and removal of applications on computers
� Print Server installation and configuration
� Onsite implementation of workstations, servers, and other network products
� Support Windows 2000-2008 server and Exchange (SBS) environments
� Some sales and recommendations of upgrades

Required Technical Experience:
� Must be a Microsoft Certified Professional or better
� 2+ years experience providing remote or onsite tech support
� Well versed in all Microsoft Operating Systems and Major Microsoft software programs
� Strong proficiency in Norton Anti-Virus Corporate Edition 8.6 � 10.0, Symantic Antivirus, and NT Backup
� General knowledge of spam filtering applications
� Experience configuring and troubleshooting Linksys wireless products
� Strong knowledge of TCP/IP Networks

Required Attributes:
� Strong verbal skills
� Strong customer service skills
� Strong ability to work independently
� High sense of business integrity and work ethic
� Dependable Transportation
� Valid California Driver�s License and insurance
� Professional Appearance
� Ability to work weekends
� Physically able to lift up to 40 pounds
Location: Greater Los Angeles and surrounding areas
Compensation: $20- $35/hr depending on experience (on call- not a full-time position)

Remote Technicians also needed.
Additional skills:
� Familiarity with PC Anywhere, Terminal Services/Remote Desktop, VNC
� Ability to work late hours
� General office help/ Fielding of calls
Location: Woodland Hills
Compensation: $12 - $15/hr depending on experience

Systems Support / Production Support Specialist (Long Beach)

2009-11-03T14:37:29-08:00

� Ability to support Client Server/Web Applications (COTS)
� Understanding of SQL and Oracle Databases
� General understanding of FTP Processes
� Technical background
� Excellent verbal and written communication skills
� Customer service skills

Network Support Engineer (Encino)

2009-11-03T14:18:19-08:00

Faye, Pollack & Associates, Inc. is a Los Angeles based technology services company committed to helping businesses become more adaptive, competitive, and profitable by providing value through the intelligent application of technology solutions. Diligence, commitment, and unquestionable integrity define the career experience at FPA. As one of the leading technology services companies in the area, we lead the way in implementing and managing technology for our clients by integrating technical expertise with a professional approach and personal attention.

Work with Faye, Pollack & Associates, Inc. and you too can make a difference in real and measurable ways. We believe in hard work, professionalism, and being the best at what we do. In addition, FPA has been ranked as one of the best places to work in Los Angeles and for the second year in a row one of the best places to work in the San Fernando Valley. We invite you to explore the career opportunities with LA�s leading outsourced technology services provider.

Duties and Responsibilities

Responds and addresses client helpdesk requests remotely via phone and RDP, VNC, and GoToAssist

Troubleshoots and resolves desktop, server, and network related issues remotely for client networks based on FPA best practices

Optimizes client and FPA�s network performance meeting QOS metrics per client SLA�s

Ensures stability and protection of electronic information (ie: ensures backups, anti-virus, web surfing, firewall access, spam filtering, etc. are configured and working to FPA specifications)

Typical Minimum Requirements

Two to three years in-depth experience providing remote support and troubleshooting in multi-server network environments

In depth knowledge and experience with MS-Windows Server (all flavors) and MS-Windows XP Professional and Vista

In depth knowledge and experience with MS-Windows Exchange Server (all flavors)

Experience working directly with technical managers as well as technical end users

Likely successful candidates: mid-level network remote support technician / engineer

Performance Factors

Ability to efficiently and effectively perform the technical requirements

Solid troubleshooting, problem solving, and analytical skills

Ability to prioritize effectively, work with a sense of urgency, and multitask

Ability to work under pressure

Significant attention to detail

Excellent communication skills (both verbal and written)

Follow directions yet applies judgment and can be flexible

Team member yet knows when to work independently

Independent: with the ability to effectively work unsupervised

Proactive: able to note things that need to be done without being prompted and proactively address them

A combination of in depth experience in the following areas is expected for the Network Support Engineer position:

MS-Windows Server, Active Directory, MS-Exchange Server, MS-Terminal Server, Citrix Metaframe, MS-WSUS, MS-SQL Server, MS-Office, Dell and HP managed switches, SonicWall Firewalls and SSL VPN Security Appliances, Cisco firewalls and routers, Symantec Backup Exec, Symantec EndPoint Protection, Symantec System Recovery, Citrix Go-To-Assist, Level Platforms Managed Workplace

FPA seeks IT professionals with the desire and capability to be great. Founded in 1991, we are a rapidly growing technology services company located in Encino, California. With our "business first" approach, FPA prides itself on being a trusted technology advisor helping clients leverage technology to achieve their business objectives. FPA provides all the technology services an organization may need including technology consulting, MAS 90/200 Accounting Software implementation, support and training, custom programming, website design and development, and related IT services for small to medium sized businesses. By providing a "one-stop-shop" of IT services to organizations and with a "Business Before Technology" approach, FPA is able to effectively handle all of a company's IT needs, allowing client management to focus on achieving their business objectives.

For more information, check out our websites at: www.fpainc.com and www.fpamanagedservices.com

Benefits

Excellent Compensation

Aetna Health Insurance (fully paid)

401(k) Pension Plan

Long Term Disability Insurance

Paid Vacation

Ongoing Professional Training

DTV INSTALLERS (Van Nuys 15/ miles around)

2009-11-03T10:22:58-08:00

ALL CONTRACTORS WITH DTV EXPERIENCE.

� WE ASURE WEEEKLY SALARY.
� HIGH WORK ORDER VOLUME.
� WE PROVIDE HELP & SUPPORT ON THE FIELD.
� GOOD WORKING ENVIROMENT.

REQUIREMENTS.

� CARGO VAN, PICK UP, SUV OR TRUCKS.
� LADDERS, TOOLS & BIRDOG OR SUPPER BODY.
� ALL TRUCK WILL BE INSPECTED.
� VALID DRIVER LICENCE & SOCIAL SECURITY CARD.
� HIGH MOTIVATION TO MAKE MONEY.
� VERY GOOD ATTITUDE.

Serious Corporation with years of experience on DTV business.
Contact: marvelcommunications@hotmail.com
Phone Number 323-373-8746

Technical Designer (Culver City, CA)

2009-11-03T10:17:15-08:00

Rock & Republic is currently seeking a Technical Designer for our Non-denim division that is highly knowledgably in constructed woven and knit categories.

Specific Duties / Responsibilities:
�Serve as technical partner to Design teams; review flat sketches to develop measurements and suggested blocks based on fabric selected
�Compile information relative to fabric usage and yield, marker, trim, face card, sewing instructions and measurements, colorization detail, size grading, and special trim instructions (trim send-outs) in order to create a new or modify an existing tech pack for multiple production sources
� Measure X approve samples from pre-pro, all the way to TOP�s
� Attend fit sessions and take accurate notes to improve fits
�Act as liaison between Production Team and Overseas or domestic factories
�Oversee final technical specifications

Requirements:
�College degree or minimum of 5 years experience in technical design
�Proficiency in Gerber, PDM, PAD, Word and Excel required
�Ability to properly measure garments according to manual standards
�Knowledge of grade rules
�Good fit skills and the ability to lead a fitting, either on a live model or a form
�Knowledge of flat pattern making and the ability to determine fit issues based on garments and/or patterns

To apply:

Please send resume with salary history to jobs@rockandrepublic.com

DTV INSTALLLERS (Pasadena 15m/around)

2009-11-03T10:11:31-08:00

ALL CONTRACTORS WITH DTV EXPERIENCE.

� WE ASURE WEEEKLY SALARY.
� HIGH WORK ORDER VOLUME.
� WE PROVIDE HELP & SUPPORT ON THE FIELD.
� GOOD WORKING ENVIROMENT.

REQUIREMENTS.

� CARGO VAN, PICK UP, SUV OR TRUCKS.
� LADDERS, TOOLS & BIRDOG OR SUPPER BODY.
� ALL TRUCK WILL BE INSPECTED.
� VALID DRIVER LICENCE & SOCIAL SECURITY CARD.
� HIGH MOTIVATION TO MAKE MONEY.
� VERY GOOD ATTITUDE.

Serious Corporation with years of experience on DTV business.
Contact: sky_earthcom@hotmail.com.
Phone number: 323-559-6654, 323-2703469, 323-677-8323

Windows web hosting - Support representative - WinHost (Pasadena)

2009-11-02T17:10:36-08:00

WinHost (http://winhost.com/) is a high quality, low priced Microsoft Windows web hosting service provider. We are looking for someone to do technical support from our Pasadena office. Support is provided by email and forum. There is no telephone support involved.

Salary range for this position is $20k - $32k, depending on experience and performance.

We typically start at $20k ($9.62/hr. DOE) for the first 90 days, which is a probationary period. When that probationary period is completed we do a performance review and the salary can go up from there, depending on your performance, of course. Promotion within the company is possible, depending on your interests, experience and our needs.

We are looking for people who like to solve problems, who enjoy and take pride and personal interest in their work. Web hosting experience is preferred, but if you have a knack for picking up new technologies, we can train you on the hosting-specific aspects of the position.

IMPORTANT: If you do not have specific web hosting support experience, you should have a strong background in web site programming or management. Your own site, an employer's site, friends sites - YOU HAVE TO HAVE SOME HANDS-ON WEB SITE EXPERIENCE OR IT IS UNLIKELY THAT WE WILL BE ABLE TO CONSIDER YOU FOR THE POSITION.

Also, strong troubleshooting, verbal and WRITTEN COMMUNICATION SKILLS are a must for this position. We cannot consider anyone who does not meet that very basic requirement.

WE NEED PEOPLE WHO ARE AVAILABLE FOR ALL SHIFTS. Our support is not 24/7, but you should be free evenings and weekends.

******

Casual dress, low-stress environment, free Starbucks coffee, sodas and snacks (it's an internet company after all), all in a new Pasadena office with free subterranean parking.

JOB DESCRIPTION

+ Respond to customer issues via email and telephone
+ Interact with customers via customer forum
+ Available for a flexible work schedule

SKILLS/QUALIFICATIONS

Solid knowledge of:
+ Email client configuration (Outlook, Outlook Express, Entourage, etc.)
+ ASP
+ ASP.NET
+ FrontPage
+ HTML
+ FTP
+ DNS
+ TCP/IP
+ Microsoft Windows Servers:
-- Windows 2008
-- IIS 7
+ SQL Server 2000, 2005, 2008:
-- Basic SQL administration

Experience with the following technologies is a big plus:
+ Visual Studio .NET
+ Microsoft Expression Web
+ Adobe Dreamweaver MX

To apply, please email the following information:
+ Resume
+ Salary history and expectations
+ References

Helpdesk/Technical Support Position (Part-Time/Temporary) (Pasadena)

2009-11-02T14:13:26-08:00

Helpdesk / Technical Support Staff Member (Part-Time/Temporary)

Helpdesk staff member will directly support school community members (both children & adults) on company-supported computer applications and platforms. She or he will troubleshoot and resolve problems, advise and train users on relevant tasks, and provide basic "customer service" to community members.

About this Position:

This is a temporary (approx 6 months), part-time helpdesk position at an elementary school in Pasadena, CA. No vendors please, we are not looking to outsource anything. Basic schedule: Monday - Friday, 8:00 am until 3:00 pm (with lunch, breaks, etc).

Main Job Tasks and Responsibilities:

� quickly respond to requests for technical assistance in person, via phone, electronically
� diagnose and resolve technical hardware and software issues
� follow standard help desk procedures
� set up and troubleshooting of basic av equipment (projectors, powered speakers)
� maintain organization and cleanliness of Helpdesk area
� assist with other activities (both technical and otherwise) related to the business of the school

Experience and Education:

� working knowledge of fundamental operations of relevant software and hardware including (but not limited to) x86 hardware (Wintel & Apple-branded), related peripherals, Windows (XP, W7), Mac OS (10.5, 10.6), Microsoft Office (v 2003,2007,2008)
� working knowledge of basic audio/visual equipment
� basic network configuration and testing (dhcp & manual IP configs, ping tests, wifi config, etc)
� prior FirstClass experience useful
� background in technology and/or education is desirable
� high-school diploma or equivalent required
� post-secondary education in technology and/or education helpful

Key Competencies:

� problem analysis and self-teaching
� punctuality
� adaptability
� customer service orientation
� oral and written communication skills
� attention to detail

To Apply:

Please send a brief email with a PDF or plain-text resume (as an attachment) to techjobs@chandlerschool.org
Qualified candidates will be contacted via email.

Seeking Technical Support Position in a Fast Growing Company (Torrance)

2009-11-02T12:16:35-08:00

BQE Software Inc. is a fast growing software company with software products designed for small to medium size businesses. Our flagship product �BillQuick� allows service professional such as Architects, Engineers, Accountants, IT Consultants and Attorneys to track their time and bill their services.

We are seeking Professionals for our Technical Support department who have the knowledge and understanding of computers and the skills to trouble shooting software problems. Since the support professional will be providing phone support to our customers, good communication skills are a must.

Although knowledge of BillQuick is not required (you will be trained), knowledge of accounting software such as QuickBooks is a plus.

To learn more about us, please visit our web site at:
http://www.bqe.com

We have been in business for over 14 years. We offer excellent salary plus Medical, Dental, IRA, Vacation and other benefits.

Please email your resume today to gloriat2ki@yahoo.com

Radiology Assistant (Near Wilshire/Farifax intersection)

2009-11-02T11:11:19-08:00

Team Players Wanted.

A fast-growing, Physician - Radiologist-owned health care company that services hospitals and radiology imaging centers across the nation. We are pleased to be opening a new regional office in Los Angeles, near Wilshire and Fairfax intersection, and are looking for talented and energetic non � smoking individuals to join our Team!

At this time we are looking for two full-time TeleRadiologist Assistants to work as part of the remote Patient Care Team and support our physicians in remotely reading diagnostic images in a fast-paced environment.

If you are highly motivated, excellent at multi-tasking, have exceptional attention to detail, and capable of working as a team player, we encourage you to apply. You will need basic computer skills which should include: familiarity with Microsoft Office (including Word, Excel, PowerPoint, and Outlook), and the ability to identify and resolve basic computer issues. Those who do not work well in a stressful environment or cannot work weekends and holidays should not apply.

All candidates must be NON-SMOKING, background check and drug screening are required for all applicants.

Pay Rate: $13 per hour

Schedule: Coverage will be needed from 6:30p � 3:30a, 7 days per week. Those selected for the positions will have the ability to coordinate with each other which days per week each will work as long as the 24 X 7 X 365 is covered.

Please submit resume for consideration.

Independent IT Technician Contractor-Please Apply (Long Beach)

2009-11-02T10:54:20-08:00

IT Professional

Description
Zetta Pros, a division of Zetta Global LLC. is a professional, computer networking company delivering Premium Network Managed Services, Incidental Computer Support, Project Consultation and lowest priced hardware and software.

Zetta Pros is in a tremendous position to capitalize on the growth of IT services. This means growth for everyone at Zetta Pros and more career opportunities every day. Our employees are the reason we've come this far. As we grow, it is even more important to retain the passion, creativity, learning and fun that make Zetta Pros such an exciting place to be. Zetta Pros motivated, goal oriented and highly driven engineers to join its team.

Qualifications:

� Possess valid and clear drivers� license and have own transportation.
� Professional appearance with excellent verbal and written communication skills.
� The ability to work independently with excellent problem solving skills
� Out of the box thinking.
� Solid knowledge in MS Windows operating systems (Windows 98, 2000, NT, XP, Vista)
� Solid knowledge in Office 2000/2003/2007 (All application suite)
� Strong troubleshooting skills in Windows Server 2000/2003/2008 (AD, DNS, DHCP)
� User support/troubleshooting and experience required, preferably with network and desktop support
� Understanding of dataflow in LAN/WAN environment
� Experience with hardware and software installation, configuration, maintenance and troubleshooting in a corporate environment
� Troubleshooting PC hardware.
� Knowledge of TCP/IP networking, Knowledge of Ethernet.
� Troubleshooting printers (Canon, Xerox, Dell, Hp, Etc) is a plus.

Working Conditions:
The majority of work will be performed at client locations which may vary in terms of quality of workspace. Must be able to lift, carry, and reposition all parts of user workstations, network appliances, and printers. Consecutive hours spent sitting in front of computer monitor and using keyboard and mouse.

Zetta Global LLC is an Equal Opportunity Employer

Please email your resume and a cover letter to: jobs(at)zettapros.com

Cellular Phone Repair Technicians Needed (Los Angeles)

2009-11-02T10:36:24-08:00

Looking to hire cellular phone repair technicians or applicants with technical background for temporary employment. Qualified applicants may be considered for permanent employment. Applicants may send their resume to info@cprservices.com or call 323-293-3322 for more information. Please ask for Farshad when calling.

CPRS
Motorola Service Center
Nokia Service Center
3756 Santa Rosalia Dr. Suite 605
Los Angeles, CA 90008

Client Services Project Manager (60% Travel)

2009-10-30T15:01:49-07:00

Client Services Project Manager

Concerro is a healthcare Cloud Computing (Software-as-a-Service) company that provides workforce and emergency management programs that facilitate collaboration, ease of use and real-time information access to improve the cost, efficiency and safety of patient care in over 400 hospitals nationwide. The company has won numerous awards and recognition, including; being named to the prestigious Inc. 5000 in 2008 and 2009 as one of the most rapidly growing privately-held companies and Top 100 Software Companies; receiving Red Herring�s 100 most promising private technology ventures in North America award; and earning a Best of SaaS Showplace (BoSS) award.

Concerro is looking for a creative, hard-working individual to join its Client Services team as a Project Manager. This position reports to the Director of Client Services (West).

The successful candidate will have the following responsibilities:

� Lead customers to achieve successful implementation and adoption/system optimization of our internet-based total shift management functionality;
� Establish effective client relationships amongst Directors, Managers, staff, and executives. Provide Director of Client Services and others in Concerro and external partners with analysis and information to enable insights into how to continuously optimize the clients� use of Concerro;
� Proactive and event-driven troubleshooting and triage � know when to wait, when to act alone, and when to call in other resources;
� Assist with impact studies;
� Balance multiple customer implementations simultaneously; provide ongoing client account management and support;

Functions:

� Work with the technical team to set up the customer�s Concerro website according to their needs/decisions;
� Customize and deliver training to staff, managers, directors, and leaders;
� Assist with the development of internal/external marketing and communication tools;
� Identify new function and feature ideas as input into the evolution of the product;
� Develop processes to collect and analyze impact metrics;
� Introduce new/enhanced system functionality; and
� Participate in internal committees to represent Services team.

Position Requirements:

� 2 � 5 years experience with hospital nursing operations plus 1 year of consulting, systems implementation, process improvement, support and training in hospital environment;
� Excellent customer service orientation;
� Strong analytical skills � extracting, collecting, formatting, interpretation, application, presentation;
� Good attention to detail;
� Excellent verbal and written communication skills � especially listening and speaking in front of groups of diverse backgrounds;
� Strong group facilitation and process improvement skills;
� Self-directed;
� BS, BA or equivalent;
� Willingness to work flexible hours when necessary; and
� Ability to sit for extended periods of time and ability to lift up to 30 pounds.

Territory and Travel:

� Travel � approximately 2-3 nights per week at client sites (60% travel); work from home or office (if San Diego) to support assigned territory

Following attributes/skills a plus:

� Healthcare software implementation, support and training
� Healthcare consulting experience
� Strong working knowledge of hospital/nursing operations
� Strong working knowledge of healthcare staffing/scheduling systems
� Strong working knowledge of internet based systems
� RN licensure
� Service provider experience

Interested and qualified candidates should email their resume named YourLastName.doc in Word format to careers@concerro.com. Please put the job title in the subject line.

Systems Support Engineer ( Help Desk / Lotus 6.5 - 8.X ) (Irwindale, CA)

2009-10-30T13:10:37-07:00

We have a position for a Systems Support Engineer ( Help Desk / Lotus 6.5 - 8.X ) in Irwindale, CA

Experience on Louts a big plus

The job description is a follows:

-- Minimum of 8yrs of experience
-- A combination of education, training and experience to gain knowledge and skills generally equivalent to those typically possessed by a college graduate.
-- Must have 3 - 6 years of Helpdesk or IT customer service experience.
-- Experience supporting a multiple platforms Primarily Windows XP and Unix, preferably, AIX.
-- Experience & knowledge of Lotus Notes 6.5 or higher.
-- Experience & knowledge of isolating, analyzing, and developing work around or relations to Lotus Notes and Domino user problems.
-- Experience in isolating and resolving problems related to McAfee Anti-Virus, Internet Explorer6 and remote access services such as Cisco dialup, VPN, wireless devices, and wireless network connectivity.
-- Knowledge of networking, printing and password issues.
-- Basic knowledge of Ethernet, Tivoli Remote Control and TCP/IP.

-- Must have the ability to communicate clearly and concisely in written communication including Email, chat and Problem Resolution documentations.
-- Ability to accurately analyze information and make decisions.
-- Ability to take initiative and accept accountability for achieving results.
-- Experience in working well under pressure and keeping up with rapidly changing technology, business environment, and departmental/corporate goals and projects.
-- Flexibility in working shifts (6am to 6pm) and occasional work outside normal shift is required.

Strat - 1 week
Duraiton - 6 months contract ( Extension depending on clien )

If you are interested please forward your resume in WORD format with contact details.
Kindly follow up with a phone call @ # 913-538-5532

NETWORKING ADMINISTRATOR / DB ADMIN NEEDED

2009-10-30T11:30:16-07:00

Summary

� Provides technical assistance and training to internal and external customers by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned as required.
� Network administration (including backup, security management, user account management, e-mail systems including e-mail web server, internet access, office systems and applications support).
� Supports server, network and desktop hardware, software and applications.
� Administer and maintain servers and other systems, as needed.
� Manage, test and backup corporate databases
� Expert level experience in:
o MS-SQL databases and application development
o Stored procedures, query analyzers
o Building indices, tables and views
o Managing report generation and data integrity checks
o database clustering & performance tuning
o database security maintenance and enforcement0
� Participate in technical design discussions and planning meetings.
� Provide weekly and project status updates to managing engineer and/or manager.
� Participate in all required company, departmental, and team meetings and trainings.
� Observe and abide by all company, departmental, and team policies and procedures.
� Escalate issues adequately to managing engineer and/or manager.
� Implement and oversee security Fundamentals/Best Practices
� Maintain up-to-date knowledge of emerging server tools and technologies.
� Maintains excellent communication with the IT Manager on all tasks and projects.
� Research, evaluate and recommend system technologies to support business requirements.
� Rigorously create and maintain documentation for all processes and procedures.
� Perform on-site and remote technical support.
� Lead, train and support the work of other staff engaged in similar functions
� Attend and actively participate in weekly meetings
� Rolls out hardware and software to ensure optimal deployment of resources.
� Plans, implements, and supports the network and computing infrastructure plan.
� Manage projects according to agreed upon budgets and schedules.
� Assists with technology planning through ongoing research.
� Identify and correct or advise, on operational issues in client computer systems.
� Perform light lifting 25lbs.
� Document processes and systems
� Coordinate with the rest of the MIS team to meet the team objectives
� Performs other duties as assigned.

Quality Control Inspector (City of Industry)

2009-10-29T17:59:26-07:00

QUALIFICATION: Must have 1 year + QC experience in food manufacturing. Must speak, read, & write English.

ESSENTIAL FUNCTIONS
Online Inspection
� Responsible for conducting online inspections.
� Record production and packaging condition according to procedures, includes verification of weigh-up sheets, and product code, etc.
� Perform routine decisions for product holding and line holding, etc.
� Record all abnormal production and communicate with production supervisor and Quality Assurance /Technical Manager for immediate action.
� Calibrate all equipment use for online inspections.
� All job practices must be conducted in a timely manner.

Sanitation Inspection
� Conduct daily and monthly sanitation inspections.
� Perform ATP test and environmental swabbing.
� Monitor environmental air quality and inspect employees� hygiene.
� Record all of the above practices and communicate with Production Supervisor and Quality Assurance /Technical Manager.

Receiving Inspection procedures
� Inspect all incoming raw materials and packaging materials.
� Take samples when needed.
� Organize and update Raw Material Manual.
� Organize and update receiving records.
� Organize and update COA from suppliers

Other non-routine tasks
� Assist Quality Assurance Manager and Technical Manager with any tasks related to quality of finished products, raw ingredients and packaging materials.
� Perform all other special assignment as assigned by management.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

Non-qualified candidate will not be considered.

Please submit your resume to : HRUSA@LKKUSA.com or Fax: 626-709-1901

Computer Product Technician - Part Time (chatsworth 91311)

2009-10-29T16:24:41-07:00

Computer Hardware Product Evaluation Technician PART TIME (college student preferred)

Aleratec has an immediately opening for a Part Time Product Evaluation Technician position (preferable EE major)

Aleratec Inc. is a leading developer and manufacturer of "Prosumers' Choice" solutions for the USB, Flash, HDD, Blu-ray, DVD CD duplicating, and DVD CD publishing markets. Our exciting new disc duplicating and disc publishing products, along with our optical recording media, are establishing a higher standard in the industry. We offer professional strength solutions at consumer prices that are exceptionally easy to use, creating the ultimate "out of box" product experience. For more information, please visit our website at www.aleratec.com

Duties and Responsibilities

� Test, trouble shoot returns from the end-users. Escalate issues (when required) to the appropriately product manager.
� Basic understanding of Microsoft/Mac OS (XP, Vista, OS X)/Office 2007, Office 2008 installation and support. Mac knowledge is a plus, not a must
� Basic knowledge of laptop, desktop, and printers
� Ability to perform basic installations and configurations of PC hardware and software.

Basic Minimum Qualifications:

� Must be able to lift items up to 50lbs.
� Working toward an AS/BS degree in Electronic Engineering or related field and be available to work 20 to 30 hours a week Monday to Friday
� Good troubleshooter, problem-solver
� Good attitude
� Ability to work in a fast-paced environment, good multi-tasker
� Willing and excited to learn new things

Please send your resume and cover letter to msolomon@aleratec.com

Experienced Network/IT Engineer Required

2009-10-29T12:58:03-07:00

Micro World IT is seeking candidates for a Network Engineer/Admin position to support , maintain and troubleshoot network for our clients.
1. The ideal candidate will have the ability to evaluate critical systems and determine solutions.
2. A working knowledge of technologies including Windows server and client versions and related utilities, e-mail servers, router/switch administration, Ethernet and wireless networking, and system security techniques and firewall administration is required.
3. Able to communicate and consult with clients.
4. Able to create effective reports for job done
5. Able to follow-up with verbal and email communication skill.

Duties include: Diagnose, maintaining, monitoring, and securing the LAN and the WAN; deploying security patches, hot fixes, and software updates; managing licenses for OS-related software; recommending hardware and software purchases; documenting network functions; Detail reports on tasks completed; follow-up on unfinished tasks.
Require: minimum work experience of 2 years.
Require: travel to on-site calls.

Please e-mail your resumes to mailto:hr@microworldit.com.

Computer Technician

2009-10-29T11:44:09-07:00

About Us:
We are well established IT company based in West Hollywood that offers technical services varying from virus removal to network installation since 2002. We pride ourselves on our client relations and doing our jobs to the fullest.

We currently have an opening for an On-Site Technician.
Please DO NOT apply if you do not meet the following requirements.

Personality Requirements:
-Excellent communication skills, both written and oral, are extremely important. You must be able to effectively communicate with customers who come from a wide variety of backgrounds.
- Fast learner, well organized, detail oriented, proactive and self-motivated problem solver.
- Honest, reliable, punctual, and must possess a good work ethic.
�Professional experience is a must.

Technical Requrements:
- Networks knowledge
- Able to build Custom Computer which relate to the customer�s needs and expectations
- Full knowledge of Anti-Spyware and Anti-Virus applications.
- Full knowledge of Windows XP/Vista/7
- POP email client configuration as well as Exchange client configuration (extensive Outlook knowledge a MUST)
- Knowledge of Macintosh OS a plus.
- Knowledge of smartphones a plus.
- Technical hand-holding coupled with excellent people skills -- some clients require more tact and guidance from a tech than others.

This is an Independent Contractor position with pay on commission.
You will be tested prior to employment. The position is available immediately.

This position requires local travel; you must have reliable transportation.

Please respond by email only with a resume. No faxes or phone calls will be accepted and may hinder your chance of being hired.

Technical Support Specialist (Mac Focus) (Palos Verdes Peninsula)

2009-10-29T10:43:28-07:00

Candidate is responsible for providing all areas of Tier 1 technical support on computers, printers, copiers, A/V equipment and telephones; training on basic computer usage and applications software to faculty and staff; supervising student computer labs; and co-managing inventory of technology hardware and software. S/he will work closely with and report directly to the Information Technology Manager.

Skills required:
Expertise with Macintosh OS and OS X Server including hardware and software troubleshooting
Expertise with software applications such as iLife, iWork, Adobe Creative Suite, Microsoft Office
Skilled with Microsoft operating systems, including hardware and software troubleshooting
Familiarity with digital video editing
Ability to support printers, copiers, A/V equipment, and telephones
Excellent written and verbal communication skills
Ability to work with a wide range of student and adult users
Experience with Wikis and Podcasting a plus
Experience with educational software a plus
Experience with SmartBoard technologies a plus
Educational experience a plus

Duties and Responsibilities:
Responsible for providing all areas of Tier 1 Technical Support including installation, maintenance and troubleshooting of personal computers, peripherals, applications software, printers, copiers, A/V and telephones
Log and analyze Technology Support Request database for needs assessment
Provide training on basic computer usage and applications software to faculty and staff
Supervise computer labs, enforce lab rules, and keep labs clean, orderly, and in proper working order Perform basic server administration tasks as needed
Co-manage inventory of technology hardware and software
Issue technology check-out items and monitor their status
Other duties as required

Field Service Technician - POS Systems (Long Beach / South Bay)

2009-10-29T08:53:00-07:00

SDCR Business Systems has an immediate opening for a Field Service Technician. Job duties include installation and repair of various point-of-sale (POS) equipment at customer locations. Technical aptitude and people skills are a must. Schedules vary and technicians are dispatched directly from their home to the job site locations. The position is for the Long Beach / South Bay area of Los Angeles County area. This is a full time, hourly position with potential overtime, nights, and weekend work, so applicants must reside in this area.

A valid driver's license is necessary and travel expenses reimbursed. SDCR provides a company vehicle.

Skills/Requirements

� A+, MCP, or MCSE certification preferred.
� Ability to work with little supervision.
� Timely and accurate preparation of paperwork.
� Ability to diagnose/troubleshoot on various technologies.
� Proven customer services skills a must.
� Willingness to travel in Southern California between sites and be available for 7x24 on-call support.
� Ability to work concurrently on a variety of projects using clear judgment while maintaining a high work performance standard.
� Willingness to work with end-users and management to resolve difficult issues at times while under time constraints.

Experience

� A 2-year technical degree and/or 2+ years related experience with installing, upgrading and repairing pc's - the preferred candidate will have prior experience with Aloha POS system troubleshooting, repair, and installation.
� Intermediate computer literacy and knowledge of computer hardware.
� Intermediate knowledge of Microsoft operating systems, 95/98/NT/2000/XP.

Please email a resume and salary history to Frank Silva, Technical Services Manager, at techjobs@sdcr.com. Please place �Field Service� in the subject line. No phone calls please.

Inside Sales Manager (Brea, California)

2009-10-29T06:32:04-07:00

Inside Sales Manager (Office Manager)

Position Summary:

To provide leadership and direction to inside sales staff. To provide support to the Endress+Hauser field (outside sales force, reps, service department) and customers. To ensure all staff understand all pertinent procedures, policies and ISO standards as established by Endress+Hauser. This job adds value by establishing a responsive and knowledgeable inside sales staff, which reflects positively on the customer�s perception of Endress+Hauser and its reps, creating a good business relationship.

Position Description:

Management responsibilities:
* Build effective team through managing performance of direct reports; set clear performance goals, have frequent performance conversations to review progress on action plans, provide ongoing feedback, conduct thorough performance reviews.
* Provide support to the Endress+Hauser field (outside sales force, reps, service department) and customers.
* Continually review current procedures and develop and/or recommend improvements. Seek creative methods of pursuing new business.

Inside Sales Responsibilities:
* Provide application and technical support to reps, direct salespeople and customers.
* Assist the customers, reps and outsides sales with pricing and delivery information; convince them they have the right product, answer technical questions about performance and application reliability, etc.
* Review and approve product applications; Prepare quotations and project bid specifications.
* Occasional field visits with field sales personnel

Position Requirements:

* Associates degree in a technical field, preferably process control and/or instrumentation, plus at least 3 years of relevant experience (sales, marketing or process control industry experience) or Bachelor�s degree in any field, plus at least 2 years of relevant experience
* Ability to read, analyze and interpret technical documents and bid specifications
* Ability to effectively present information and respond to questions from managers, reps, and customers
* Managing multiple direct reports in a sales group and/or customer service oriented environment.

Seeking Geeks With Call Center Tech Support Experience (Wilshire/Vermont)

2009-10-28T19:56:56-07:00

VXI Global Solutions, Inc is searching for a few brilliant, social and customer-friendly tech geniuses to join our Audible.com support team.

Audible.com is the leading provider of premium digital spoken audio information and entertainment, on the Internet. Audible specializes in the spoken experience, providing digital audio editions of books, newspapers and magazines, original programming, and TV and radio subscriptions. Content from Audible is downloaded and played back on personal computers, CDs, or AudibleReady� computer-based and wireless mobile devices. Audible is the preeminent provider of spoken-word audio products for Apple�s iTunes� Store.

THE JOB:
Assist various INBOUND calls by providing excellent customer service creating the initial account set-up, on-going account maintenance, assisting with billing issues and troubleshooting challenges with downloading and streaming.

THE REQUIREMENTS:
Semi-pro working knowledge of PC and Mac operating systems, a familiarity with iTunes and MP3 downloading as well as the ability to transfer files to various devices.

MUST HAVES:
High School diploma
COLLEGE education preferred
Working knowledge of iPhones and MP3s and Blackberrys and eagerness to learn about various devices.
6- 12 Months Phone Tech Support Experience in a call center environment
Customer Service experience preferred
Computer/internet literate with the ability to learn new technology quickly
Excellent Verbal and WRITTEN communication skills
Outstanding Customer Service skills
Adaptability to change in a fast-paced environment
Positive attitude

THE BENEFITS:
Positive Environment

Set Schedule

Free Weekends

Company-Subsidized Health, Vision and Dental plan

Please submit your application to CareersCA@vxi.com. Only those wth Call Center Tech Support Experience will be considered.
Qualified applicants will be contacted for an interview.

VXI Global Solutions, Inc
EOE

IT/Video Technician Specialist - Euro RSCG Edge (Century Park East )

2009-10-28T13:39:23-07:00

Euro RSCG Edge located in Century Park East is currently seeking a IT/Video Technician Specialist. All applicants to the below position must be open to the option of working as a freelance employee for the first 90 days of service.

SUMMARY:
The IT Specialist is responsible for providing support for desktop and phone systems for a 30 person office (40%), video equipment support (40%) and server/network equipment support (20%). This position reports to IT Manager and works closely with Post-Production Supervisor.
Essential Duties and Responsibilities include the following. Other duties may be assigned.

� Desktop support
o Answer, respond to and document requests for technical assistance.
o Provide high quality support through courteous, prompt and accurate communication.
o Troubleshoot and resolve Windows and Macintosh hardware and software issues, including Lotus Notes issues.
o Troubleshoot LAN connectivity issues.
o Setup and deploy computer equipment for new employees including VOIP telephones.
� Video support
o Troubleshoot and fix issues on existing video editing systems.
o Assemble new equipment and make recommendations/estimates on any needed equipment.
o Build and maintain the editorial equipment used in the post-production process, including EditShare Media Server.
o Connect video decks, monitors and drives in edit bays and troubleshoot technical issues as needed.
� Network/server support
o Provide support for general network connectivity with users.
o Work with network connectivity vendors to troubleshoot local issues as required.
o Maintain change logs.
o Provide timely deployment and troubleshooting of hardware (e.g. fileserver, Editshare, etc).

Qualifications (Knowledge, Skills, and Abilities):

� Strong knowledge of Windows and Macintosh desktop hardware, operating systems, and popular software packages.
� Knowledge of video editing equipment, software and decks.
� Must have proven experience troubleshooting and supporting LAN issues.
� Excellent written and verbal communications skills and capacity to creatively solve problems are essential.
� Positive, enthusiastic attitude is critical.

Preferred Skills/Qualifications
� EditShare Knowledge
� Lotus Notes client
� Cisco VOIP phones
� AVID and Final Cut Non-Linear Editing system knowledge/experience

Education/Experience:
BS or BA in Computer Science and at least 2 years experience working in a corporate environment or 3 � 5 years of equivalent education and experience.

Interested and qualified candidates are encouraged to apply by submitting their resume as an attachment with "Chris W - IT Specialist" noted in the subject line of the reply.

Euro RSCG Edge is an Equal Opportunity Employer.

www.eurorscgedge.com
www.eurorscg.com

Telecom Technician

2009-10-28T10:08:30-07:00

Teclecommunication Company in Westside is looking for both entry and exprienced Telecom Technicians.
Requirements for exprienced Technician:
Must be familiar with NEC or Toshiba or Panasonic or Nortel systems. Must have clean DMV record in order to drive company`s truck. Need to have their own tools. Need to have good attitude and good customer manner. MUST BE A TEAM PLAYER.
Our company is one of the strongest Telecommunication company in Los Angeles and Orange county area which has been in business since 1986. We are an authorized dealer for NEC, Toshiba and Panasonic.
If you are hard worker, honest and want to advance in telecom industry, you should submit your resume.

Electrical Technician (Sylmar, CA)

2009-10-28T08:29:55-07:00

Electrical Technician Supervisor
Company: Quallion LLC
Salary/Wage: Based on Experience
Job Category: Electrical
Career Level: Experienced (Supervisor)
Location: Sylmar, CA 91342
Status: Full Time Employee
Education Level: Bachelor�s Degree or equivalent work experience

Summary: Primary responsibilities include trouble shooting, circuit board repair, soldering. Must be fluent in excel and general computer knowledge required. Will work on multiple projects that may not all be electrical related. Must have mechanical experience. ISO experience a plus.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience: Technical trade school or equivalent work experience & fluent knowledge in excel.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists, Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

To apply for this position: Qualified candidates should send resume to Quallion LLC, attention Human Resources, hr@quallion.com and include reference �Electrical Technician� in subject line of e-mail to be considered.

Quallion LLC is a Delaware limited liability company with a base of operations in Los Angeles, CA. Quallion currently sells a number of primary and rechargeable cell and battery configurations into the medical, military, and aerospace markets. Quallion is the world�s leading supplier of lithium ion implantable batteries. Production capabilities range from high volume medical and military batteries to unique custom-designed aerospace batteries. Cell designs range from the world�s smallest conventional lithium ion cell (a cylindrical 1.8 mAh cell) to our 15 Ah and 75 Ahr prismatic aerospace grade cells.
Quallion is owned and operated by Mr. Alfred E. Mann, a leading world innovator of implantable medical devices.

Mr. Mann has founded numerous companies, including Pacesetter, MiniMed Corporation, Advanced Bionics, Spectrolab and Heliotek.
Quallion has the broadest and deepest understanding of lithium ion chemistry among military and aerospace battery companies. Quallion�s CEO and CTO, Dr. Tsukamoto, has been researching lithium ion batteries for over 25 years and is acknowledged worldwide as one of the leading experts on lithium ion battery technology. Leveraging this expertise in lithium ion batteries, Quallion�s has built an intellectual portfolio of enabling technologies that competitors cannot offer including its patented Zero-VoltTM and SaFE-LYTE battery technologies. Quallion has also patented its long life lithium ion chemistry design which is currently undergoing life testing for space applications. Current cycle data demonstrates the chemistry�s unrivaled performance.

Quallion LLC offers competitive salaries, outstanding benefits packages and professional growth opportunity. For further information, please visit our website at http://www.quallion.com/.

Position requires U.S. citizenship.

Quallion LLC is an Equal Opportunity Employer.

Management Information Systems Clerk (Hawthorne)

2009-10-27T17:52:54-07:00

Description of Duties:
The South Bay Workforce Investment Board/City of Hawthorne is seeking to hire, under general supervision, a Management Information Systems Clerk reponsible for approving and processing CalWORKs Client Applications, processing enrollment and exit forms for eligibility, identifying and resolving problems and inconsistencies of client data, ensuring data accuracy via a case management system, providing technical support and responding to inquiries and requests from numerous case managers as it pertains to data entry of client information, and generating and processing reports as requested.

Minimum Requirements:
Any combination of education and experience that provides the required knowledge and abilities to perform the duties of the position. At least one year demonstrated experience of personal computer support activities is highly desirable. Excellent communication skills both orally and in writing is critical. Ability to set priorities and organize work. Must be detail-oriented and possess a high school diploma or G.E.D.

Filing Date:
The recruitment for this position will close Friday, October 30, 2009, or sooner if receipt of sufficient qualified resumes are received prior to the date of closing.

To Apply:
Qualified applicants, those meeting all the minimum requirements, may apply by sending their resume to apply@sbwib.org.

Testing:
An oral interview (weighted 100%). Only those applicants with the most relevant qualifications and knowledge will be invited to participate in the oral interviews for this position.

Special Notes:
Disabled applicants requiring special testing arrangements should contact the Job Training & Development Department, Lonna Certified at 310-970-7700, prior to the final filing date.

The Immigration Reform and Control Act of 1986 requires all new employees to show proof of their legal right to work in the United States at the time of hire. Original documentation is required as proof.

As a condition of employment, candidates may be required to pass a City-paid medical examination, drug screening, and fingerprinting process.

Proof of valid California Driver�s License will be required if the operation of a motor vehicle is required in carrying out the duties of the position.

EQUAL EMPLOYMENT OPPORTUNITY POLICY: The City of Hawthorne is an Affirmative Action/Equal Employment Opportunity Employer. We are committed to providing all individuals equal opportunity in employment regardless of age, sex, race, national origin, religion, color, ancestry, marital status, sexual orientation, medical condition, physical or mental disability, or military service veteran. Women, minorities and disabled individuals are encouraged to apply.

The provisions of this bulletin do not constitute an expressed or implied contract or guarantee of employment.

Any provision of this bulletin may be modified or revoked without notice.

Customer Support Agent: People Loving Computer Nerds Needed!

2009-10-27T17:30:51-07:00

Customer Support Agent: People Loving Computer Nerds Needed!

Job Label: MEDTPL-CSA5

Are you a silver-tongued web geek who lives with one hand on a mouse and the other on your phone? If so, meet Media Temple and put your talents to work! We are currently expanding our world famous Customer Support Department and we need friendly, internet-savvy individuals who enjoy helping others, to join our team. While many companies are struggling, we are growing rapidly, providing you with the stability you need. You'll love our work hard/play hard atmosphere, where you can squeeze in a game of ping-pong while wearing flip-flops. If you want to be part of a fast-paced team of smart, fun people, this is the job for you!

(mt) Media Temple, Inc. is an industry-leading, privately held, profitable web hosting and software application services company based in Southern California. Since 1998, our company has provided businesses worldwide with reliable, professional-class network environments to host websites, email, business applications, and other rich media content. We are a friendly, accessible group of "technology agnostic" engineers, support professionals, and business developers focused on the continued financial success of our company while adding value to the services we provide.

To apply for this position or refer someone you know, please use our online interview system managed by Accolo.

Apply for this job

Once you have completed the interview, your information will be forwarded to the hiring authority for decisions on next steps.

Network Engineer (Mid Wilshire )

2009-10-27T15:42:08-07:00

Job Description:

Network Engineer in our downtown Los Angeles data center.

We are looking for an individual with the following qualifications to become a lead member of our Network Operation Center team:

*Knowledge of LAN and WAN Technologies (DS-1, DS-3, OC-3, OC-12, ATM, Ethernet, 802.1q, 802.11(x) required.
*Analyze, design, implement and monitor data network and security solutions (FW, VPN, IDS, and anti-DOS systems.
*Excellent analysis, troubleshooting, and technical skills required.
*Extensive experience with all elements of network management required.
*Provide network design assistance, review, validation, and implementation strategies.
*Performs Network performance tuning capabilities in a multi-protocol, multi operating system environment.
*Expertise with common services and applications such as POP, SMTP, SNMP, DNS, etc.
*Ensure 24x7x365 availability for customer's mission critical network services.
*Plans, coordinates, implements and supports the LAN/WAN hardware, software and Internet/Intranet/Extranet integration and linkage.
*Assists in establishing performance standards, policies and procedures.
*Thorough knowledge of security design features and able to perform sound independent analysis of network and systems security design and implementation of such designs
*In-depth knowledge of BGP, Multi-homing, OSPF, and EIGRP required. Experience in BGP load balancing techniques is required
*Expertise with networking in UNIX and Windows environment such as TCP/IP, subnets, DNS record management, DHCP setup, etc.
*Thorough understanding of wired Ethernet and excellent skills in troubleshooting network connectivity problems.
*Excellent oral and written communication skills and ability to work effectively as a member of a computing support team. Good customer communication skills, experience working with help desk staff, writing e-mail responses, and providing basic written how-to or web page help information. Ability to follow instructions.

. You will manage client generated service and support requests,
insuring timely delivery to the customers.
. Extensive experience and exposure to high availability architectures
supporting collocation and managed hosting support for customer base.
. Participate in the research, analysis, selection, and implementation
of new tools, technologies and/or services.
. Flexible to work off hours shifts in a 24/7 NOC environment
(typically only in emergency situations).
. Ability to quickly and efficiently troubleshoot simple and complex
issues in order to provide outstanding support for customer and
internal needs.
. Utilize NOC supporting systems, policies, processes and procedures
to ensure timely and accurate trouble ticket resolution, activity
reports and billing.

- Must have a minimum of 5 years of Network Engineering experience.
- High level of acumen with Linux systems ; Linux admin experience a huge plus.
- Knowledgeable of Web Technologies and Web Servers.
- Working knowledge of network design.
- Understanding of all aspects of LAN and WAN operation, load
balancing, routing, topology, QoS, Multicast, network protocols, and
Wide Area Network technologies.
- CCDP, CCIE or other Cisco certification highly desired.
- Experience dealing with RIRs such as RADb, RIPE, ARIN and APNIC.
- Experienced with System/Network Monitoring tools.
- Ability to lift 50 pounds
- Local candidates only. Must be US Citizen or Green Card Holder

How to Apply: Send a current resume in Microsoft Word format along with salary history to jobs@xfernet.net
ALL APPLICATIONS WITHOUT A SALARY HISTORY WILL BE DISCARDED.

Sales Support / Administrative Assistant (Manhattan Beach )

2009-10-27T14:00:28-07:00

COMPANY DESCRIPTION:
Sandler Partners is a boutique telecommunications brokerage and consulting firm. Our founder and Managing Partner was a Co-founder, Director and Senior Vice President, Sales and Marketing for Justice Technology Corp., an International Telecommunications company. Justice was ranked number 1 in 1998 in INC. Magazines annual list of the fastest growing privately held companies in America for the years 1993-1997. He is also a co-founder and shareholder of Telepacific, a GE Capital - Investcorp funded, competitive local exchange carrier that is based in Los Angeles. Since our inception we have completed hundreds of projects for many domestic and international clients. Our larger clients include entertainment and media companies, energy companies, large retail chains, government and ecommerce companies.

JOB DESCRIPTION:
We are eating lunch which is provided as a benefit (you choose from local restaurant menus). You can wear your shorts to work, listen to music and we are � mile from the beach. We laugh and have fun..but we are made up of smart, hardworking individuals. Our team works extremely hard in a fast paced environment. The entry level Sales and Administrative Assistant will have multiple sales/administrative tasks: one recurring task will be to handle multiple client quote processes. We will train our sales assistant to procure pricing information (voice and data) from our Carrier Vendor Partners on behalf of client customers. He/she will also create spreadsheet analysis of our clients current telecom carrier invoices in order to audit invoices and assist in making recommendations to our clients. He/she will also help coordinate and resolve any issues between our clients and our voice and data carrier partners.

As a small office there will also be many normal administrative office tasks. We have prospered because we care about our clients and helping them succeed in their objectives. Its a challenging workload in a fast-paced but casual environment. Self direction and organization skills are a must. Only apply if you like to look up at the clock and be surprised that the work day is already over. You do not need to know telecom. If you are ready to learn and work hard, we will teach you what you need to know.

JOB QUALIFICATION:
College Degree. Microsoft Office suite of products. Excel, Word, and Outlook most important. Type 55 or more words per minute.

PLEASE SEND SALARY REQUIREMENTS WITH YOUR RESUME. No applications without salary requirements given will be looked at.
Additionally, please include the college you attended and degree earned in the body of your email.

Help Desk professional /Bilingual

2009-10-27T12:41:06-07:00

N.E.T is specializing in a full range of communications products and services; our goal of continued growth in the industry is being accomplished through innovative products, an advanced network and commitment to exceptional customer service.

Level one Help Desk professional is the first person that is contacted by a customer. This communication will set the tone for the entire experience the customer has with the Help Desk. The Help Desk professionals may be the only personal contact a customer has with the organization. It is imperative that a level one professional clearly understands his or her job responsibilities and is provided with the tools with which to exceed the customer�fs expectations at every contact and represent the organization appropriately.

Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical issues

Advise user on appropriate action

Follow standard help desk procedures

Log all help desk interactions

Redirect problems to appropriate resource

Identify and escalate situations requiring urgent attention

Track and route problems and requests and document resolutions

Stay current with system information, changes and updates
Requirements

Education and Experience

working knowledge of fundamental operations of Telecom company

knowledge and experience of customer service practices

computer knowledge

Must have working experience in a telecom industry

please send your resume to HrCs@netincusa.com
or Fax : 888-876-1588

Technician / Assembler (Santa Monica)

2009-10-27T10:58:40-07:00

Looking for someone with wireless ( Cellular ) back ground willing to learn to trouble shoot, repair / assemble wirless phones will train. Full ltime
Entry level starts minimum wage
send resume to ef@cfrepaircenter.com

Social Networking / E-Commerce Manager (Torrance, CA)

2009-10-27T10:57:11-07:00

DCH Toyota of Torrance is We are seeking an Social Networking / E-Commerce Manager.

The potential candidate for this position works with Dealership Management to help set the direction, guide action plans and priorities for the Dealership�s e-commerce efforts including but not limited to: Maintaining social networking sites, updating dealership and third party websites, review current initiatives for DCH branding, develop and maintain dealer blogs, maintain dealership newsletter, develop and maintain daily reports for key management personnel, assist in employment ads on-line, identify potential e-commerce opportunities to grow retail and service opportunites, develop initiatives for efficiency between departments and potential customers.website oversight, e-marketing, and social networking. Assists in developing evolving e-commerce business strategies. Candidate must have a strong work ethic, great character and possess strong self-management skills..

Full medical and dental benefits with 401K. Equal Opportunity Employer.

Please forward your resume to dkimberly@dchusa.com. No phone calls please

Technical Support / RMA Department (City of Industry 91746)

2009-10-27T10:32:37-07:00

Technical Support / RMA Department

Effective communication skills, both written and oral
Strong Technical background in audio, video, and karaoke products
Proficient with Windows and the internet
Ability to inspect and process return merchandise
Ability to communicate shipping status with customers
Full Time Positions available
1 yr of RMA experience.
Must have technical background.
Excellent verbal skills.
Must be able to lift up to 70 lbs.
Must be computer literate.
Need electronic fundamental background.
Repair and Assembly required
Assist with processing inbound return parcels
Assist with technical support calls
Must be able to resolve return issues with minimal cost.
Compile & prepare list for Debit Order Returns.

For Company information please go to www.acekaraoke.com and www.acesonic.com

Rapidly Growing IT Company (Santa Monica)

2009-10-27T09:52:35-07:00

About us:
We are a rapidly growing, young IT company with a diverse clientele. This is a fast paced, diverse customer service �personality� environment. This position is for an entry level position with opportunities to grow. We pride ourselves on customer relationships and it has proven to be a successful model. Be part of this exciting opportunity! You must have a working vehicle.

PERSONALITY REQUIREMENTS
* Excellent communication skills, both written and oral, are extremely important. You must be able to effectively communicate with customers who come from a wide variety of backgrounds.
* Fast learner, well organized, detail oriented, proactive and self-motivated problem solver.
* Honest, reliable, punctual, and must possess a good work ethic.

TECHNICAL REQUIREMENTS
* Windows XP/Vista (home and pro) desktop troubleshooting skills
* Configure and troubleshoot printers
* Hardware troubleshooting (fans, power supplies, hard drives, memory
* Strong familiarity with typical business grade DSL and cable modem connectivity issues
* POP email client configuration as well as Exchange client configuration (extensive Outlook knowledge a MUST)
* Remove viruses, spyware, and adware using common online scans, utilities, and general instructions from sites such as symantec, nai, sophos, etc.
* Configure backups and do restores with Windows Backup
* Technical hand-holding coupled with excellent people skills -- some clients require more tact and guidance from a tech than others.

DIRECTIONS:
Please email your resume as a PDF
Compensation will be based on skill set
THANK YOU!

Energy Efficiency Proposal and Grant Writer & Project Manager

2009-10-27T08:50:34-07:00

Small, 9 year old West Los Angeles company that supplies products and arranges installation of green technologies to cities and commercial facilities is seeking a Sales Support Manager and Construction Coordinator.

EXPERIENCE DEVELOPING PROPOSALS AND GRANT WRITING WITHIN THE ENERGY OR UTILITY INDUSTRIES IS HIGHLY DESIRED.

This is a diverse, challenging and evolving position for a top notch professional with the take-charge capability to see the big picture. This position involves supporting the company owner in working with customers to manage the process to complete energy saving projects. This could involve interacting with Customers, Contractors, Product Suppliers, Utility Companies and State and Federal entities. Your organization, planning, and communication skills must be excellent. In addition to sales support, you would provide administrative support.

EXPERIENCE DESIRED:
� Experience working within the Energy Industry and utility rebate programs
� Proposal development and grant writing
� Developing reports
� Working with numbers and dealing with formulas
� Project Management Experience
� Supporting sales and project installation scheduling
� Dealing with government agencies
� Working with Microsoft Office - Word, Excel, PowerPoint and Outlook

THESE ARE THE TRAITS WE SEEK:
� Creative thinker and ability to "think on feet"
� Highly organized with ability to manage demands in a fast-paced environment of conflicting priorities while juggling a wide range of projects
� Strong comprehension skills and ability to work independently without direction or instruction
� Excellent written, oral and interpersonal skills

Please put a cover letter directly relating to your experience and the requirements for this position (no more than 150 words) into the body of an email and attach your resume.

Compensation is based on experience.

Field Service Laser Printers (LA & SFV)

2009-10-26T18:01:12-07:00

Looking for an entry level position that will lead to valuable skills and an excellent career opportunity? We�re looking for a bright, articulate and technically skilled individual to perform laser printer cleaning, basic repairs, and customer support for our contract customers.

Over time you till become a fully trained printer repair technician for HP, Lexmark and Xerox.

Here�s what we�re looking for:
1. 2-3 years of stable work experience � preferably in repairing computers, printers, and/or networking equipment.
2. Degree from a technical school such as Devry etc.
3. You must possess excellent people skills and have a proven track record of working successfully with customers.
4. Be detailed and thorough.

You will be responsible for key contract accounts and on a monthly basis you will be responsible for performing complete preventative maintenance on all printers under contract.

You would be responsible for accurate control of vehicle parts inventory. We provide your vehicle. You should be a mature, promotable, self starter and work well independently in the field.

Our clients include some of the top law, research, mail house and other document intensive organizations in the LA and Orange County area.

We offer a competitive health and 401K package.

Amazing IT Service Company! (Los Angeles)

2009-10-26T16:54:50-07:00

Named the Pacific Coast Business Times "Best Place to Work in 2008", our company has it all!
-Starting wages at $18 an hour, extremely fast opportunity to advance to $26/hr (nearly limitless available work hours)
-Open ended commission plan ON TOP OF wage
-Awesome company car authorized for personal use
-Health Insurance Program
-Bonus packages
-Unrivaled team atmosphere and drive

That's what we're about, what about you?
-Must be willing to work your tail off
-Have STRONG interpersonal skills (NO GEEKS)
-Have technical skills ranging from techie-next-door to certified
-Have a rock-solid work ethic and drive to earn $$$!

Attach a resume to be considered, applicants should be available ASAP to start training and must have a clean driving record. Location is important- you must presently live in Los Angeles County to be considered. Please don't waste our time applying if you do not CURRENTLY live in the required area, thank you.

Tec Support Rep/Customer Service (Canoga Park, CA )

2009-10-26T14:51:08-07:00

AVP Solutions Customer Service/Tec Support Rep

AVP Solutions is a Merchant Service Provider located in Canoga Park California. We are looking for creative problem solving people to join our Customer Service/Tec Support team.

Qualifications/Requirements:

Good telephone skills and basic customer support knowledge
1 - 2 years bank card experience
Basic computer knowledge and skills including MS Office Etc.
Ability to learn company products and services
Good verbal and written communication skills
Capacity to manage within a fast paced environment
High School Diploma required
Previous call center, banking or financial services experience is a plus

Hours are Monday - Friday, 8:00 A.M. - 5:00 P.M.

Technical Support Representative (Manhattan Beach)

2009-10-26T12:51:01-07:00

Triple8 Network, a leading Internet Service Provider with a worldwide customer base, is looking to hire part/full time Support Technicians /Customer Service Representatives for our 24x7 support department. Support Techs will work directly with clients over the phone, through online chat, and email to support our clients in a variety of areas. You must have excellent verbal and written skills, have a good personality, a sense of humor, and be able to cope with stressful situations. Good organizational skills and the ability to handle multiple projects are required, as well as a willingness to constantly learn new skills.

Responsibilities:
Handle general technical support requests (phone, email, chat) in areas such as email, domain registration, website hosting, databases, servers, dns, ftp, billing, etc. Additional responsibilities may include data center duties such as server maintenance and software installation.

Requirements (some but not all required)
Knowledge of Windows XP, Windows Vista, Windows Server 2003, and Windows Server 2008, Linux, Unix, BSD, and Mac OS
Understanding of the Internet protocols and applications including DNS, FTP, HTML, PHP, ASP, and ColdFusion
Familiarity of database design and programming for Access, MSSQL, Oracle, MySQL, PostgreSQL, or FileMaker
Experience with website design and hosting software such as DreamWeaver, Joomla, WordPress, Drupal, Plesk, Cpanel, IIS, and Apache
Must be willing to learn, research and implement new technologies, and go the extra mile to complete tasks
Flexible hours including evenings and weekends would be helpful

Location: Manhattan Beach, CA
Triple8 Network: www.888.net
Compensation: $12 - $18/hour, DOE
This is a part-time or full-time job.
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.

* Location: Manhattan Beach
* Compensation: $12 - $18/hour, DOE
* Principals only. Recruiters, please don't contact this job poster.
* Please, no phone calls about this job!
* Please do not contact job poster about other services, products or commercial interests.

Avionics Installer (Van Nuys Airport)

2009-10-26T11:40:33-07:00

Experienced avionics installer with a minimum of 3 years of installation experience with general aviation aircraft. Must have experience in the installation of Garmin equipment. Must be able to start and complete an installation independently. Must be able to start work immediately. Please email resume to ableavionics@sbcglobal.net or fax (818)779-0269.

Switch Tech (down town LA)

2009-10-26T11:03:46-07:00

N.E.T is looking to hire an individual who is Experience in one or more of the following fields: telecommunications (cellular or landline) switching systems or experience in LAN/WAN operations and IP connectivity is preferred. data communications, digital communications, operating systems and applications, telecommunications, computer support.

Experience in testing various TDM protocols like ISUP (Various variants ANSI, ITU , JAPAN , ETSI), ISDN, CAS, MTP3, SS7.

Experience in testing various VoIP protocols like SIP, MGCP, H323.

Experience in Testing Softswitches, VoIP switching products and solutions

Demonstrated knowledge of computer systems, stored program control, and power is required.

Demonstrated knowledge of LAN/WAN protocols is required.

General knowledge in the use of electronic test equipment is required.

Experience and knowledge of transmission facilities (OC48, T3, T1, and DSO) is required.

Strong programming and computer skills with emphasis on applications are required.

Working knowledge of Microsoft Office and Outlook is required

please send your resume to HR@netincusa.com
or fax to 888-876-1588

Assistant Manager (LA Area & Vicinity)

2009-10-24T12:55:15-07:00

Assistant Manager must have 3 years experience Repairing Laptop and desktop computers and dispatching and managing technicians to customer site must speak fluent English and be able to work weekends and Have valid drivers lic. and own tranportation Call 562-824-8155 also available positions in Sherman Oaks, CA. Long beach, CA. And Cerritos, CA. Compensation according to experience and ability Call Today.

Remote Support Supervisor (Encino)

2009-10-24T00:47:43-07:00

Faye, Pollack & Associates, Inc. is a Los Angeles based technology services company committed to helping businesses become more adaptive, competitive, and profitable by providing value through the intelligent application of technology solutions. Diligence, commitment, and unquestionable integrity define the career experience at FPA. As one of the leading technology services companies in the area, we lead the way in implementing and managing technology for our clients by integrating technical expertise with a professional approach and personal attention.

Work with Faye, Pollack & Associates, Inc. and you too can make a difference in real and measurable ways. We believe in hard work, professionalism, and being the best at what we do. In addition, Faye, Pollack & Associates, Inc. has been ranked as one of the best places to work in Los Angeles and for the second year in a row one of the best places to work in the San Fernando Valley. We invite you to explore the career opportunities with LA�s leading outsourced technology services provider.

Duties and Responsibilities

Supervises our Remote Support staff, determines support request priority, monitors our support queue, and ensures timely response and resolution to client issues

Troubleshoots and resolves desktop, server, and network related issues remotely for client networks based on FPA best practices

Manages the performance of as well as performs proactive remote administration and maintenance of FPA supported networks based on FPA best practices

Optimizes FPA�s Remote Support desk performance meeting QOS metrics per client SLA�s

Typical Minimum Requirements

Three or more years working in a remote support environment

Preferred experience working with a Network Monitoring System such as Level Platforms, Kaseya, N-Able, or SilverBack

In depth knowledge and experience with MS-Active Directory, MS-Windows Server, MS-Windows XP Professional, MS-Windows Terminal Server, MS-Exchange Server

Confident leadership capabilities, detail oriented, and seriously organized

Experience working directly with technical managers as well as technical end users

Likely successful candidates: mid-level technical remote support team leader

Performance Factors

Ability to efficiently and effectively perform the technical requirements

Solid troubleshooting, problem solving, and analytical skills

Ability to prioritize effectively, work with a sense of urgency, and multitask

Ability to work under pressure

Significant attention to detail

Excellent communication skills (both verbal and written)

Follow directions yet applies judgment and can be flexible

Team member yet knows when to work independently

Independent: with the ability to effectively work unsupervised

Proactive: able to note things that need to be done without being prompted and proactively address them

A combination of in depth experience in the following areas is expected for the Remote Support Supervisor position:

MS-Windows Server, Active Directory, MS-Exchange Server, MS-Terminal Server, Citrix Metaframe, MS-WSUS, MS-SQL Server, MS-Office, Dell and HP managed switches, SonicWall Firewalls and SSL VPN Security Appliances, Cisco firewalls and routers, Symantec Backup Exec, Symantec EndPoint Protection, Symantec System Recovery, Citrix Go-To-Assist, Level Platforms Managed Workplace

For more information about this position, check our Careers section on our website at http://www.fpainc.com/careers/jobs.aspx?#A10125.

Faye, Pollack & Associates, Inc. seeks IT professionals with the desire and capability to be great. Founded in 1991, we are a rapidly growing technology services company located in Encino, California. FPA provides all the technology services an organization may need including technology consulting, MAS 90/200 Accounting Software implementation, support and training, custom programming, website design and development, and related IT services for small to medium sized businesses. For more information about our Managed Services, check out http://www.fpamanagedservices.com.

Benefits

Excellent Compensation

Aetna Health Insurance (fully paid)

401(k) Pension Plan

Long Term Disability Insurance

Paid Vacation

Ongoing Professional Training

PDA/Cell Phone

Gaming Service Technician (Long Beach)

2009-10-23T17:56:08-07:00

Purpose:

The purpose of this position is to repair, maintain, install, remove, document, and account for equipment leased to customers to result in timely responses, high performance equipment, and excellent customer relations.

Key Responsibilities:

Visit casinos to perform repairs and preventive maintenance on machines to result in building and sustaining relationships with pit bosses, customers and casino personnel and to assure that Shuffle Masters equipment is continually in optimal operating condition.
Respond to customer phone calls to result in an accurate, timely and courteous diagnosis of machine problems and the resourceful deployment of people and physical resources for the job.
Prepare and test company equipment prior to installation to result in fully functioning quality components and materials that are ready to be successfully installed.
Install and relocate equipment to result in fully functioning devices within an acceptable time frame.
Update and/or modify existing products to result in equipment modified to meet the customers specifications.
Remove and/or relocate existing equipment to result in the extraction or re-positioning of products to meet the customer needs.
Complete paperwork and documentation as instructed to result in accurate, timely reporting of information to management.
Prepare and set up equipment for gaming shows to result in the optimal operation of Shuffle Master equipment, the minimization of technical difficulties, a positive customer perception and adequate on-site technical expertise to answer technical questions.
Perform various types of basic maintenance associated with the Shuffle Master shop, warehouse and offices to result in a fully operable, safe and high image work place where employees achieve optimum productivity and customers perceive quality.
Maintain the service data base to result in an accurate and timely documentation of key customer information that is used to create and support trends and patterns of service information.
Participate in field trials of new or modified products to result in thorough testing and documentation of results from which prudent future product development decisions may be made.
Conduct physical counts of Shuffle Master equipment and components that reside in casinos, service shops and service vans to result in an on-going accurate count of all assets and company knowledge of the location of all its equipment/components.
Participate in miscellaneous activities and various special projects as requested to assure maximum efficiency and minimal downtime for ones department and the company.

Required Skills:

Knowledge of and skill in using fiber optics concepts;
Knowledge of and skill in using various hand tools and power tools such as drills;
Knowledge of the company and its products;
Basic understanding of mechanical systems;
Ability to effectively read and write;
Ability to effectively communicate in person with customers;
Basic math skills;
Valid Drivers License;
Must 21 years of age or older.

Local Candidates Only

To apply please visit jobs.shufflemater.com and complete an online application.

Shuffle Master, Inc. EOE M/F/H/V

Web Applications Developer (North Hills)

2009-10-23T16:45:03-07:00

Description
Munchkin and Bamboo is a privately held company headquartered in North Hills, CA that designs, develops, manufactures and distributes clever, innovative consumer products that excite and delight parents, children and pets. Munchkin focuses on products that make parenting and life safer, easier and more enjoyable. Bamboo is known for ingenious products designed for �four-legged kids." View our web site at www.munchkin.com for more information on our products, company history, and team.

Munchkin is currently seeking an experienced Web Applications Developer. This position will report directly to the Driector of Information Technology.

JOB SUMMARY:
Active participation in the design, development, implementation, and documentation stages of the system development life-cycle including analysis, design, coding, documentation, testing, implementation, and training for web enabled applications.
Responsibility for understanding business processes and applying that knowledge to the data requirements, automated business solutions, integration issues related.
Responsibility for timely response to business clients when diagnosing and resolving support problems
Responsibility for supporting production applications, including on-call support.
Write well-commented code and adhere to naming conventions. Submit code for review and adhere to the standards established by team leads.
Create weekly status report to inform management of project status, estimated completion dates and any other issues for management attention.
Other duties may be assigned as required.

PRIMARY DUTIES AND RESPONSIBILITIES:
1. Develop and Maintain Company Web Applications
a. Develop and maintain ASP internal applications (ASP.net is a plus) with SQL Server 2000/2005. Write T-SQL queries, triggers and procedures.
b. Develop and maintain PHP external website applications with MySQL database
c. Write requirements, design solution, develop application, perform testing and end-user training.
d. Maintain IIS and Apache servers
e. Knowledge of Oracle DB (9i, 10g) and Oracle E-business 11.5.10 is a plus.
2. Maintain Web Applications Databases
a. Monitor performance
b. Troubleshoot issues
c. Perform performance tuning
d. Make recommendations for hardware upgrades

SECONDARY DUTIES
3. End user Support for PC, Mac, and Mobile solutions (PDA/Cell/Blackberry)
a. Track and Monitor existing and potential computer problems.
b. Maintains department helpdesk system
c. Develop desktop procedures and training guides
4. Network Administration/Engineering Duties
a. User/Group Administration tasks including adding new users, groups, and rights using Active Directory
b. Exchange/Outlook E-mail Support including add/remove users, distribution list, and backup/restore of e-mails
c. Maintain Network Printing. This includes basic queue administration, monitoring of traffic, and addition/deletion of print queues as needed.
d. Supporting hosted servers including Web, MAIL, FTP, and Oracle Servers.
5. Oracle Applications Support
a. Second line of contact for all Oracle Applications including network, application, and database issues.

This position does not offer relocation assistance, local candidates only please.

Munchkin Inc offers a competitive salary package with vacation, medical/dental benefits, 401K with match, and bonuses. Candidates should submit resume along with salary requirements or fax: 818-221-4551. We regret that we are unable to respond to phone inquiries.

Munchkin is an equal opportunity employer

Requirements
SKILLS AND OTHER REQUIREMENTS:
1. 2 to 4 years of web applications development with HTML, DHTML, JavaScript, ASP, PHP, AJAX, CSS, Flash
2. 2-4 years of relational database and SQL experience. (Microsoft SQL Server, MySQL, Oracle 9i,10g)
3. Expert knowledge of Microsoft SQL Server, T-SQL, stored procedures, triggers and data access optimization techniques
4. 2-4 years of experience with Windows Server 2000 or above
5. 2-4 years experience working with the LAMP platform
6. Desired: Working knowledge of network concepts including topologies, cabling, LAN/WAN, switches, hubs, routers, and telecom.
7. Desired: Working knowledge of MAC OS X operating systems.
8. Desired: Working knowledge of Exchange 2003 and Active Directory
9. Strong Customer Service Support skills
10. Excellent written and verbal communication skills
11. Four-year college degree and/or MCSA or equivalent certification with minimum 4 years experience

DESIRED ATTRIBUTES:
1. Flexible, willing and able to do many different tasks � often changing assignments and priorities on short notice
2. Organized and strong on follow through
3. Sets high personal standards of performance.
4. Able to work flexible hours including occasional weekends and overtime.
5. Willing to occasionally travel overnight for training

Project Manager (Hollywood, CA)

2009-10-22T17:03:04-07:00

Join the LegalZoom team and grow your career with one of the hottest companies in Los Angeles. LegalZoom.com is changing the way Americans handle common legal matters. By delivering affordable and effective legal solutions online, we�re making the benefits of the law available to everyone.

While our culture is relaxed and fun, we are a performance-driven organization with great opportunities for career building, training and advancement. We offer a competitive salary, full health and dental benefits, bonuses, matching 401k and stock options. If you enjoy working in a dynamic environment that rewards talent and dedication, then please submit a cover letter and resume to employment@legalzoom.com.

Project Manager, Special Projects

Job Description:
Be part of a team managing strategic projects in a fast-paced environment. Our ideal candidate will have strong leadership qualities and 5-10 years of project management experience, with a demonstrated history of working with e-commerce companies.

Principal Responsibilities:

� Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
� Writes business cases, requirement documents, and functional specifications from scratch.
� Identifies resources needed and assigns individual responsibilities.
� Manages day-to-day operational aspects of multiple projects and scope.
� Reviews deliverables prepared by resource team.
� Effectively applies best practice methodology and enforces project standards.
� Prepares for engagement reviews and quality assurance procedures.
� Minimizes our exposure and risk on project.
� Ensures project documents are complete, current, and stored appropriately.
� Understands basic revenue models, P/L, and cost-to-completion projections, and makes decisions accordingly.
� Accurately forecasts revenue and profitability, margins.
� Facilitates team and client meetings effectively.
� Holds regular status meetings with project team.
� Resolves and/or escalates issues in a timely fashion.

Basic Qualifications:

� 5-10 years of e-commerce or IT project management experience, PMP accreditation a plus.
� Experience with Agile, Scrum or other iterative framework.
� Understanding of web site design, user interface design principles, usability testing, and web site technologies preferred.
� Working knowledge of Database Driven Web Application Development, including HTML/XHTML, ASP, JavaScript, Microsoft .Net, Internet Information Server (IIS), and Microsoft SharePoint.
� Prior experience in leading cross-functional projects and coordination (marketing, production, IT, customer service, etc.)
� Ability to write clear functional specifications.
� PC literate with Visio, Project, PowerPoint, Excel and Word skills.
� Strong in building relationships and able to communicate at all levels.
� Flexible to fast pace of company growth.

LegalZoom.com was founded by a team of top attorneys, including celebrity attorney Robert Shapiro. As a young and fast-growing company, we offer tremendous opportunities for personal advancement in a casual but fast-paced environment. Our offices are located in Hollywood.

LegalZoom is an Equal Opportunity Employer, dedicated to diversity.

Ricoh Copier Techican (Los Angeles)

2009-10-22T15:41:56-07:00

Fastest Growing Ricoh Dealership in Southern California are now looking for full time qualified service techicians with IT knowledge and at least two years field exprience
Applicants must be well spoken and presentable.

We offer 401k, medical plan, vacation, company car, gas allowance and salary

Please fax resume to 310 320 6006 or email mstra44478@aol.com

Help Desk - Desktop Support - Desktop Analyst (Culver City)

2009-10-22T14:10:37-07:00

SDI Media is currently seeking a Desktop Analyst at our headquarters in Culver City. This position is responsible for maintaining desktop and server systems in a fast paced corporate production environment. The selected candidate will manage both software and operating-system-related issues, including backup/recovery, VPN, LAN, WAN, and firewalls. Will provide data center support for world-wide services in a 24/7 production environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Troubleshoot all aspects of software and hardware related desktop/laptop problems
Troubleshoot desktop networking problems
Provide training on software and hardware usage
Prioritize, coordinate, execute and complete technology projects on time
Document configurations and perform change management procedures
Consult with IT Management on current and future computing needs of company.
Support overall content protection efforts
Ability to be �on call� for after hours and weekend coverage support
Ability to work flexible hours (i.e. overtime, weekends, etc.) to provide emergency coverage in a mission critical 24/7/365 environment as needed.
Other tasks as assigned by IT Management
Must be able to lift 75lbs.

QUALIFICATIONS
To perform this job successfully, an individual must be able to troubleshoot in a fast-paced environment, communicate effectively, and manage people and tasks efficiently.

Experience with Windows is required. Macintosh and Linux is a plus
Previous experience in the entertainment industry is a plus
Knowledge of film and broadcast technologies a plus

EDUCATION AND/OR EXPERIENCE
Bachelor degree in computer science or related degree preferred and/or four years related experience.

Eligible for benefits, including medical, dental, vision, life, disability, 401(k), vacation time, sick time and holidays.

Visit Our Website

Entry-Level Systems Analyst Position with Cisco/Microsoft Partner (Brea, CA)

2009-10-22T13:41:09-07:00

***STOP*** Please read the following before submitting your application:

� *NO CONSIDERATION* will be given to applicants who do not submit a cover letter, resume and 3 professional references to resumes@ubisec.com. DO NOT send emails through Craigslist.

� Applicants must be US Citizens or current Green Card holders to be considered.� No sponsorship will be provided for this position

� Local applicants only.� There will be no relocation expenses provided for this position.� Attending any in-person interviews are the responsibility of the applicant.

� This is a *part-time*, *contract-to-hire* opportunity paying $10-$20.� Please do not apply inquiring of full-time or salaried positions.

� Applicants must currently be able to commit at least 20 hours per week (during business hours) to this opportunity until the position converts to a permanent position.

� Please address the following questions in either your email or cover letter.

� What about this opportunity is appealing to you?

� Describe your direct experience with Cisco devices.� If no experience, what is your understanding of the technology and how would you go about learning it?

� What are your short-term professional goals?

� What are your long-term goals?

� What is your availability?

� If Cisco or Microsoft certified, what year did you receive it?

� Must provide proof of Valid High School diploma or GED certificate. Please provide name of high school and year graduated

Due to the amount of responses we are receiving, candidates who do not accurately address the above will not be considered for this position.

---------------------------------------------------------------------------------------------------------------------------------------------------

About the Opportunity

Rare opportunity to learn and be trained from one of 2500 CCIEs (Security) in the world!

Cisco partner looking for a hungry and proactive IT professional willing to get his/her hands dirty with Cisco, Microsoft, VMware and other technology. This is an opportunity to grow to become a key member of a Cisco Premier Certified Partner working on network and voice projects and managing various IT infrastructure. This is will start as a paid part-time opportunity and will grow into a full-time permanent position for the right candidate.

About Ubisec Systems

Ubisec Systems is an IT Value Added Reseller and Consultancy in Orange County specializing in Secure Technology Solutions and Managed Services for small, medium and large organizations in the Southern California region.

Incorporated in 2005, Ubisec is a thought leader and IT best practices evangelist in the areas of Security, Advanced Networking, Voice, Wireless and Data Center solutions. We service various verticals, including healthcare, financial services, manufacturing, insurance, professional services, government, and non-profit. Ubisec partners with industry-leading vendors to provide superior IT solutions and is a certified partner with Cisco, Microsoft, VMware, HP, Dell and others.

Excellence, integrity and customer service are the pillars of our organization and drive all aspects of our business.

Ideal Candidate

Ubisec is growing! We need dependable, professional, and energetic individuals who have a natural affinity with business and technology and exhibit high aptitude for learning new concepts.

The ideal candidate will possess the following qualities:

� Honesty and strong ethical values

� Patience and professionalism

� Good communication skills (both verbal and written)

� An ability to learn and pick up new concepts quickly and easily

� Flexibility and be adaptable to change

� An attitude of teamwork

� Organization Skills

� Dependability/Reliability

� Responsiveness

� Detail-orientation

� Results-orientation

Position Overview

This is 3+ month contract-to-hire opportunity starting at a minimum of 20 hours per week and growing into a full time, salaried position for the right person. Candidate will initially be stationed at Ubisec offices but may be required to travel up to 50% to client sites in Southern California, as necessary.

In the Systems Analyst role, the candidate will provide ongoing monitoring and management of Ubisec clients' systems leveraging monitoring system tools and responding to alerts.

In addition, candidate will be expected to:

� Provide pre-sales and post-sales engineering support

� Perform general office duties, as necessary

� Pass required certification exams within first 3 months

� Other responsibilities, as necessary

Candidate should be a "jack of all trades." The ability to provide prompt and clear communication with clients as well as troubleshooting services is essential. Candidate should be able to identify in a timely manner when an issue requires escalating to senior staff.

A natural affinity for customer service and positive, can-do attitude is essential. Self-starting ability and proactive multi-tasking capabilities are highly desired. Any existing Cisco and/or Microsoft training, experience or certifications is a plus.

Qualifications/Requirements

� 0-2 years of technical experience administering a computer/network environment desired

� Associates degree or equivalent training/experience in computer science or technical discipline required

� Ability to provide a reliable means of travel required

� Able to work after hours, and remotely as required

� Cisco and/or Microsoft certifications completed or in process is highly desired

� Ability to train, self-study, take and pass various certification exams as necessary

� US Citizen or current Green Card holder.� No sponsorship provided for this opportunity

Benefits

� Learn from and be apprenticed by a CCIE-certified architect

� Flexible hours (business hours) during contract period

� Hands-on opportunity with cutting edge technology from leading vendors such as Cisco, Microsoft, VMware and others

� Opportunity to transition into full-time, permanent position for the right candidate

� Free access to online technical training resources

� Certification exam reimbursement (in return for minimum 1-year certification association with company from passing date or hire date--whichever is later)

� Mileage reimbursement to client sites

� For future full-time position:

o Medical, dental, 401K and many more benefits

o Profit sharing plan

o etc.

If interested, please send a cover letter, resume and 3 references to resumes@ubisec.com for immediate consideration of this position.

ENTRY LEVEL SUPPORT POSITION FOR TECHNICALLY INCLINED (CULVER CITY)

2009-10-21T15:05:16-07:00

We are a rapidly growing printing and imaging service company that is need of a higly motivated and energetic candidate. No experience necessary. We provide paid on the job training This is a great opportunity to start from the bottom and work your way up. We promote from within the company and are looking for a person who is looking not only for a great learning opportunity, but career path. This job description includes the following

Low level printer/copier technical support (Training provided)
Inventory control
Quality control
General office maintenance

The candidate must posses the following

Valid drivers license
Technical aptitude
Strong desire to learn

Technical Support Manager (Woodland Hills, CA)

2009-10-21T08:48:53-07:00

Captive Media Network, LLC offers a wide variety of advertising and marketing opportunities - customizable to each brand's particular needs and objectives. Additionally, clients can secure our entire network or segment our national health club database: by market/DMA (even zip code), by gender (women�s-only clubs), by income (platinum-member clubs), by lifestage (childcare-providing clubs, Low impact aerobics clubs) or by ethnicity, sexual orientation, etc. (via US Census zip code data).

Technical Support Manager

In this highly technical position, you will manage the team responsible for providing technical support for a networked Digital Signage System deployed throughout the United States, providing actionable reporting on the performance of our Digital Signage System and for driving the failure analysis process.

Responsibilities:
� Develop training and troubleshooting steps to be used by support team in resolving CMN�s customer issues
� Ensure Customer Service Representatives properly log calls and capture information necessary for assembly level failure analysis of our Digital Signage System
� Responsible for ongoing development and maintenance of failure analysis processes and associated enabling business systems
� Manage and resolve major customer escalations
� Ensure acceptable service levels for service requests and inbound calls by monitoring call distribution and service request queues
� Monitor in-house Customer Service Representatives and internal / contract field staff to ensure productivity levels are met, technical solutions are appropriate, activity data is captured accurately and excellent service is provided to CMN�s customers

Qualifications:
The qualified candidate will possess a High School diploma with strong written and verbal communication skills and a background in call center and field service management. Strong understanding of PC based networked systems. Prior experience in the dispatch of field personnel and in electronic content management and distribution highly preferred.

Benefits:
We value our employees� time and effort. Our commitment to your success is enhanced by our extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.http://www.visix.com/about/carbonfund.htm

To Apply:
To respond to this opportunity:
https://administaff.ats.hrsmart.com/cgi-bin/a/highlightjob.cgi?jobid=55431

Administaff is not a staffing agency. In fact, most of our listings presented are great full-time or part-time opportunities with small- to medium-sized companies. By delivering HR services such as recruiting, payroll and training, Administaff can help its clients focus on what they do best. And because we have the inside track to these firms, you'll have a jump on your next career!

Administaff is proud to be recognized: Most Admired Companies, Fortune 1999, 2000, 2001 and 2002, Fortune 500, Platinum 400 and Forbes.

EOE

Sales/Marketing Assistant (Culver City)

2009-10-21T07:49:48-07:00

Rangefinder Publishing and WPPI (Wedding and Portrait Photographers International) are seeking a Sales/Marketing Assistant. Rangefinder publishes two magazines for professional photographers and hosts an annual convention and trade show, which is attended by over 12,000 photographers, 350 exhibitors and is host to over 150 educational programs.
As the Sales/Marketing Assistant, you will be responsible for the following:
1. Sales: working closely with the company's Executive Vice President and sales team to form relationships with advertisers, traffic ads, create marketing email blasts, and promote the show, etc.
2. Marketing/PR: working with our in-house editorial and art departments to design marketing concepts and create social events for the show;
3. Spearhead our social networking ventures by regularly updating Facebook, MySpace and Twitter pages.
The ideal candidate will be:
detail oriented; have excellent follow-up; good with coordination and teamwork; extremely savvy when it comes to modern social networking; highly creative and innovative with marketing initiatives; a capable writer; able to multi-task; friendly; willing to help where needed.
Requirements: College education.
Please respond: gvaranakis@rfpublishing.com and bhurter@rfpublishing.com

Service Account Manager (Century City (Los Angeles, CA))

2009-10-20T21:27:26-07:00

Service Account Manager
Division: Customer Support
Location: Los Angeles, CA (Century City)
Job Type: Full-Time
Job Level: Experienced
Education: Bachelors Degree or Equivalent

Company Overview:

XCast Labs (www.xcastlabs.com), headquartered in Los Angeles, CA (Century City) is an advanced SaaS (Software as a Service) provider that has developed a comprehensive suite of software and hardware solutions that enable Cable MSOs / PCOs, CLECs, RLECs, ISPs, MDUs, Resellers and marketing companies to offer integrated IP-based services to their end-users.

Position Description:

XCast Labs is seeking a Service Account Manager who is responsible for managing our private label resellers relationship with our company. This role includes providing leadership and direction for the delivery of post-sales and post-implementation services and support to the reseller. The SAM drives partner satisfaction by understanding each reseller�s process and procedures.

Duties & Responsibilities:

Acts as the primary company liaison for resellers
Develop key relationships with partners at all levels, set appropriate expectations
Review open trouble tickets and ensure the appropriate resource(s) are assigned to each case, drives escalations when necessary, and follow up to ensure timely and effective resolution.
Create systems and procedures to streamline reseller management
Working knowledge of service delivery functions (ie. Provisioning Local Services - Centrex, Trunks, PRI, LNP, Directory Listings, and Number Administration)
Vendor Management
Serve as mediator to internal issue and conflicting priorities for members of cross-functional teams focused on the delivery of new or existing products to partners.

Education and Experience Requirements:

Bachelors Degree or equivalent experience
Telecommunications/VoIP experience a must
Strong Account Management Skills
Strong Service Delivery Experience
Self Starter

DME/Orthotics Service Rep/Tech (Set-up CPM Machines & other DME) (Los Angeles County)

2009-10-20T16:46:45-07:00

We are looking for a responsible individual to set-up and deliver medical equipment/devices we provide to patients referred by doctors, hospitals, facilities and insurance companies.

Responsibilities:

1. Deliver, set-up and pick-up equipments to patients� home, hospital, or other location specified in the order
2. Educate patient and their family on the proper use of equipment/s and safety guidelines

Qualification:

1. Minimum 2 years experience in setting up CPM Machine and other medical equipments
2. Valid driver�s license with no moving violations or accidents
3. Strong verbal, written, and assessment skills
4. Can communicate well with patient and their family
5. Can work with minimal supervision.

Compensation: Hourly

Please send resume to lisa-reliant@sbcglobal.net

IT SPECIALIST (Downtown Long Beach)

2009-10-20T16:42:06-07:00

This opportunity is an entry-level position in a small but highly efficient IT team. As an IT Specialist you will be the first point of contact for all IT�related end user questions, support, and training. You will work independently to complete your tasks but must know when to ask for guidance and/or additional resources. In addition to your daily support responsibilities you will have the chance to expand your IT experience by assisting with a veriety IT projects that may include, but is not limited to, IT infrastructure design/implementation, data analysis, application development, web development, and department related documentation. The ideal candidate must be resourceful, able to tolerate stress, learn dynamically, and adapt to changing business needs.

Core Functions
� Assist supervisor with administrative task and projects as assigned
� Respond to requests for technical assistance in person, via phone, and/or electronically using remote access tools
� Troubleshoot and resolve technical hardware and software issues
� Document and track issues and resolutions
� Add/Change/Move/Maintenance of IT Assets
� Monitor, identify, and escalate situations requiring urgent attention
� Provide group and one-on-one end-user training
� Inventory management of IT assets
� Research and answer inquiries utilizing available informational resources
� Provide feedback to management in an effort to streamline and standardize IT operations
� All other tasks and duties as required

Job Requirements and Qualifications
� 4-Year degree in Computer Science or equivalent
� Excellent knowledge of PC hardware (DELL/HP)
� Excellent knowledge of Microsoft Windows Vista/7 and MS Office 2007.
� Experience with customer service and training/presentation
� Ability to work independently and as part of a team
� Excellent creativity, problem solving, and analytical abilities
� Excellent oral and written communication skills
� Ability to maintain standards of confidentiality and professionalism at all times

Knowledge/Experience in Following area a Plus
� Windows Server 2008 & Linux Administration
� Microsoft Network Infrastructure (AD, DNS, DHCP)
� Microsoft Exchange Server 2007 & SQL Server
� Virtualization (VMware ESX & Hyper-V)
� Back-up & Disaster Recover Practices
� Workstation Imaging (Acronis/Ghost)
� Networking (Routers, Managed Switches, Firewalls)
� Programming or Scripting knowlege

Support / Datacenter Technician (Downtown Los Angeles)

2009-10-20T15:16:22-07:00

AQHost is currently hiring someone with a minimum of Level 2 hosting experience who can add to our company in many areas including customer support, datacenter technician work, and more�

This positions requires work from our Downtown Los Angeles Office. Applicants must have extensive knowledge of PC hardware and "on your toes" troubleshooting skills. You will be responsible for diagnosing, fixing, and replacing hardware. During your shift you will monitor and reboot servers as needed, as well as interact with customers and system administrators.

Documentation of all work done during shift will be passed along to following shift supervisor. Hours are roughly 7am - 4pm:

Required Skills:
* 2+ years Linux Experience (preferably CentOS)
* 2+ years Windows Administration
* 2+ years Shell and Perl
* 2+ years Php
* 2+ years MySQL 4.1, 5.0
* 2+ years PC Hardware experience including server grade hardware
* 1+ year Datacenter experience
* 1+ year Experience managing and maintaining 50+ server environment.
* 1+ year High Availability web environment
* 1-2 year LAMP development experience
* Apache, mod_rewrite
* postfix/sendmail
* NFS
* Bind 9
* Must be local to Los Angeles area - Must be able to travel to Downtown
LA datacenter when necessary
* Excellent written and oral communication skills

AQHost is a premier webhosting provider based in downtown Los Angeles, California. We pride ourselves on ensuring the highest levels of customer satisfaction.

Your daily tasks would consist of replacing RAM, Hard Drives, and any other defective hardware. Performing Hardware upgrades, and doing scheduled maintenance server reboots. You will be required to interact with customers via helpdesk, live support and website forum.

Please email your salary and wage requirements.

PC Tech Needed (Long Beach, CA)

2009-10-20T10:57:30-07:00

We are a growing IT company in search of a PC Technician. Local candidates only please. Great part-time opportunity for a student.

Ideal Candidate will have experience with the following:
-Overclock PC's
-Hackintosh Skills
-Be able to communicate efficiently in a team environment

Local candidates only please.

Looking to fill this position immediately. Great part-time opportunity for a student.

Please send your resume via the "reply to" address located above.

ATM Field Technician (Chatsworth, Ca.)

2009-10-19T22:04:09-07:00

Field Service Technician

ATM Service and Repair Company- North Los Angeles

� Looking for:

ATM Field Service Technicians to handle our service demand in Southern California

Experience a Plus

Description
On Call Field Technician
Diagnose and Repair ATM machines in the field
Installation/ De Installation
Travel to complete projects out of State
Pick up and deliver ATM machines

Technicians will be required to travel long distances in their own vehicle to repair ATMs located in the Los Angles up to San Luis Obispo and down to San Diego

Compensation:
Salary plus Bonus
Fuel Compensation

Vehicle Compensation is Negotiable

Requirements
Reliable Transportation
Valid Drivers License
Verifiable Insurance and Insurance Limits
Reliable Lap Top Computer

Tools a plus
Field Technical Repair a plus
Electrical Experience a plus

Training
All training will be provided

Please email resume to socalatmjob@gmail.com with 5 reasons you would be right for this job.

Client Support Specialist (Glendale, CA)

2009-10-19T18:03:25-07:00

Client Support Specialist

Focus on client engagement and professionalism while providing subject matter expertise and thought leadership. Ensuring delighted clients with a perception of partnership, strength in relationships, and ongoing opportunities.

About the position

We are looking for an individual with a heart for client care, a mind for technology, and development skills in Java, .net, php, and/or perl. A well organized multi-tasking thinker, with computer literacy and strong technical, analytical and communication skills to resolve and analyze issues from our clients and the Implementations Team.; this individual will ensure that Everbridge clients receive the highest quality of service and support in the industry. The Client Support Specialist maintains application level expertise as well as knowledge of the technical components reflected in subject matter expertise in client requirements including large enterprise-wide implementations, set up options and configurations, data uploads and broadcast usage. In addition, this individual provides expertise in reference to industry best practices pertaining to emergency notifications and mentors Client Care and Implementations Specialists on application functionality and vertical industry requirements. Specific duties include:

* Queue Management ensuring service request records are updated in a professional manner
* Document all client calls, emails and any other communications accurately and within SLA in our CRM (Salesforce) tool
* Fortify client relationships focused on 100% measureable client satisfaction
* Evaluate and troubleshoot client reported issues using problem solving skills to prioritize, escalate, and track incident to closure
* Proactively communicate to clients the status of their incidents and scheduled improvements in products and services
* After hours and weekend availability to support on-call schedule
* Internal team member with peer groups to advocate for the client and coordinate efforts toward problem resolution
* Development of subject matter expertise in products, business application, and underlying technology
* Scheduling and facilitating case review calls reviewing service status with specific clients
* Review of product enhancements for serviceability and development of service plans prior to deployment
* Conduct Client Care acceptance testing of product enhancements ensuring expertise and quality prior to deployment
* Participation in client turn over calls from Implementations, reflecting professionalism, confidence and credibility
* Mentoring other Client Care team members, and interns, effectively developing their productivity and departmental expertise
* Establish subject matter expertise on the application and best practices within industry verticals including, healthcare, financial services, higher education, state and local government utilizing GIS functionality, and federal government usage.
* Provide resolution and review of issues escalated from Clients, Implementations, and Training working with Support Logistics where necessary to further the escalation.
* Focus on ensuring Implementations Specialists are able to proceed with professional implementation and support services to clients resulting in smooth, well coordinated implementations which meet targeted live dates
* Review client needs and provide thought leadership and best practices to Clients, Implementation Specialists, and Training Specialists.
* Complete Client Services acceptance testing of new features ensuring serviceability and ability to implement.
* Ensure proper and consistent communication of issue status to the Clients, Implementations Specialists, and Training Specialists staff.
* Act as the client�s technical advocate within the company
* Perform Troubleshooting and indepth analysis, including Trend Analysis
* Technical documentation preparation and review and edit of user guides, FAQs and Business Requirements documentation.
* Manage and create Solutions in the Solutions Data Base
* Manage Broadcast Analysis delivery and ad hoc testing with customer users
* Assist in the creation of internal documentation / procedures

The ideal candidate will possess the following:

* Solid experience in at least one for the following is required and some familiarity with the other areas is a strong plus:
o Technical client support
o Development using Java, .net, php, and/or perl.
o Emergency notification applications and usage in vertical industry categories
o Professional project management and defining user requirements
* Ability to quickly learn, understand, and explain technical information
* Excellent written and verbal communication skills
* Desire and ability to take ownership of client issues through resolution
* Excellent time management and organizational skills
* Ability to work in a fast-paced environment and meet project deadlines
* Familiarity with set up of web-based applications and defining user requirements a definite plus
* BS in computer sciences a strong plus.

About Everbridge

Everbridge, the world's recognized leader in incident notification systems, merges technology with industry expertise to help millions of people communicate in a crisis, manage operational incidents, and connect on a daily basis. Founded in 2002, we are past the start-up stage, but still young enough to retain enthusiasm, vision, and fun, and to see almost unlimited opportunity on our horizon. We just celebrated our 17th consecutive quarter of revenue growth. Organizations in more than 100 countries � including Salesforce.com, AirTran Airways, the American Red Cross, and Virginia Tech � rely on Everbridge for their emergency notification and day-to-day incident communication needs.

Everbridge offers a fast-paced, challenging, high-energy work environment and provides team members with high-growth potential and exposure to projects and responsibilities that will impact the business. We offer a casual environment, competitive pay and benefits, and prime office space in downtown Glendale, California. For more information about Everbridge, log on to www.everbridge.com

Please apply online at: http://tbe.taleo.net/NA11/ats/careers/requisition.jsp?org=THREEN&cws=1&rid=62

Everbridge is an Equal Opportunity Employer

Phone Technician needed (Los Angeles County)

2009-10-19T17:59:14-07:00

We are looking for a service call phone technician. Duties include troubleshooting equipment, cable, and terminations. The position is full time and pays $17-20 depending on experience. Tech will need his own transportation and tools. The tools required is Butt set, toner, punch tool, power drill and a cell phone with internet options. ( You need to be able to send out pictures) You need computer and printer to print out your workorders. We need a responsible tech who can work without direct supervision and can meet all ETAS even in LA traffic. If Interested please email us your resume.

Seeking Geeks With Call Center Tech Support Experience (Wilshire/Vermont)

2009-10-19T15:48:46-07:00

craigslist | technical support jobs in los angeles

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PC Tech (Lakewood, Ca 90712)

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Sales Technician (Gardena, CA)

Looking for an energetic technical employee (los angeles - los feliz area)

***Helpdesk Level II***35K-45K DOE (Century City)

Technical Writer- MS Dynamics/ Axapta- 12 weeks (Burbank)

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Senior Electronics Technician (Claremont, CA)

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Tech With A Heart Of Gold (Brentwood 90025)

Customer Support Agent: Join one of the "Best Places to Work in LA"

Customer Support Agent: Join one of the "Best Places to Work in LA"

Voice NOC Technician (Van Nuys)

Customer Support Engineer

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Jr. Network Administrator (West Los Angeles)

Software Support (Woodland Hills)

IT Technician (Palmdale, CA)

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Senior QA Engineer/Automation Architect (Las Vegas, NV)

Intermediate Business Analyst (Los Angeles, CA)

Entry Level Tech Support / Computer Tech - Entry Level Only (Walnut, CA)

ALARM INSTALLER (CANOGA PARK, )

Growing Medical Marketing Firm Seeks New Service and Support Tech (East San Gabriel Valley)

Senior Level Systems Administrator (Venice, CA)

IT SUPPORT (Torrance CA )

Mac consultant wanted (Los Angeles)

Part time computer Technician (Long Beach )

Service Installer / Technical Support (Downtown LA)

cellular unlock n repair tech (glendale,ca)

Technical Support Personnel (City of Industry)

RF Technician (Los Angeles)

APT: Technical Education Instructor Postions: Telecommunications (LA , Orange and/or Riverside Counties)

Computer Techs needed (Woodland Hills)

Systems Support / Production Support Specialist (Long Beach)

Network Support Engineer (Encino)

DTV INSTALLERS (Van Nuys 15/ miles around)

Technical Designer (Culver City, CA)

DTV INSTALLLERS (Pasadena 15m/around)

Windows web hosting - Support representative - WinHost (Pasadena)

Helpdesk/Technical Support Position (Part-Time/Temporary) (Pasadena)

Seeking Technical Support Position in a Fast Growing Company (Torrance)

Radiology Assistant (Near Wilshire/Farifax intersection)

Independent IT Technician Contractor-Please Apply (Long Beach)

Cellular Phone Repair Technicians Needed (Los Angeles)

Client Services Project Manager (60% Travel)

Systems Support Engineer ( Help Desk / Lotus 6.5 - 8.X ) (Irwindale, CA)

NETWORKING ADMINISTRATOR / DB ADMIN NEEDED

Quality Control Inspector (City of Industry)

Computer Product Technician - Part Time (chatsworth 91311)

Experienced Network/IT Engineer Required

Computer Technician

Technical Support Specialist (Mac Focus) (Palos Verdes Peninsula)

Field Service Technician - POS Systems (Long Beach / South Bay)

Inside Sales Manager (Brea, California)

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IT/Video Technician Specialist - Euro RSCG Edge (Century Park East )

Telecom Technician

Electrical Technician (Sylmar, CA)

Management Information Systems Clerk (Hawthorne)

Customer Support Agent: People Loving Computer Nerds Needed!

Customer Support Agent: People Loving Computer Nerds Needed!

Network Engineer (Mid Wilshire )

Sales Support / Administrative Assistant (Manhattan Beach )

Help Desk professional /Bilingual

Technician / Assembler (Santa Monica)

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Rapidly Growing IT Company (Santa Monica)

Energy Efficiency Proposal and Grant Writer & Project Manager

Field Service Laser Printers (LA & SFV)

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Helpdesk Level II35K-45K DOE (Century City)