PROGRAM MANAGER (LMFT or LCSW):
• Equal Employment Opportunity Employer. Minorities/Women/Veterans/People with Disabilities.
• Qualified applicants with criminal histories will be considered for the position in a manner consistent with the Los Angeles Fair Chance Initiative
The Way In Program Manager is responsible for managing Transitional Housing and Youth Family Reconnection programs for transition aged youth, ages 18-24, experiencing homelessness or housing instability. The ultimate goal of the program is to promote life skills and support participants in their transition to permanent housing.
• Provide day to day management of an 11-bed transitional housing program for transition aged youth (TAY), as well as the Youth Family Reconnection Program
• Ensure all program activities are aligned with targets outlined in funder contracts
• Recruit, hire, train, supervise and manage a performance disciplinary process for approximately 2 subordinate staff
• Work with the Director to design, implement, monitor, and evaluate all aspects of the
• Perform regular employee performance evaluations and other required reports in a timely manner
• Supervise and ensure that program staff are equipped with the appropriate skills and resources to carry out their job functions
• Ensure program compliance with all policies and regulatory standards
• Provide on-call coverage outside of normal working hours to respond to urgent matters and support staff on duty
• Enforce program rules and regulations.
• Help create and maintain a therapeutic environment in which clients are supported in a dignified & non-judgmental manner
• Ensure clients are assisted in addressing the underlying causes of their homeless condition, with the ultimate goal of transitioning each participant to permanent housing
• Perform and/or direct outreach activities to maintain program census at no less than 95% occupancy
• Develop and actively maintain meaningful collaborations with other service providers, agencies, and partnering organizations to support program goals
• Ensure program is adequately staffed at all times
• Implement evidence-based practices and ensure all employees are trained in: crisis intervention, motivational interviewing, trauma informed care, ethics & boundaries, mandated reporting, substance use disorders, harm reduction model, mental illness and co-occurring disorders
• Present with professionalism and in a manner that reflects The Salvation Army values and culture
• Provide individual and or family counseling as determined in the Family Reconnection Plan, advocacy, crisis and therapeutic intervention to transitional aged youth (TAY) and their families with the goal of reunification
• Oversee development of client centered Family Reconnection Plans (FRP)
• Perform Home Assessments and family mediation as needed
• Provide outside referrals for group and/or individual mental health services as needed
• Participate in continuing education trainings and community-based provider meetings
• Develop resources and perform staff trainings
• Supervise staff members to ensure adherence to safety and security measures
• Drive personal vehicle to appointments, events, and activities as needed
• Perform all other duties as assigned by Director
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or sometimes continuous basis. Ability to grasp, push, pull objects such as files, file cabinet drawers, and reach overhead. Ability to operate computer, fax and telephone. Ability to lift up to 25 lbs. Ability to drive to or access transportation to required off-site events, meetings, and trainings.
LCSW or LMFT with a current valid California license
3 years’ experience as a licensed clinician preferred
2 years of experience managing, supervising and training subordinate employees preferred
Experience working with transitional aged youth experiencing homelessness preferred
Must be TB cleared prior to employment
CPR and First Aid Certification
Must have Class C Driver License
Clean MVR and ability to drive
Must have personal mode of transportation as this position requires local travel
SKILLS, KNOWLEDGE & ABILITIES
Excellent management, communication (verbal and written), prioritizing, and problem solving skills
Knowledgeable about community resources for TAY
Ability to plan, make sound decisions, and lead others
Able to gather data and prepare programmatic reports
Good time management & organizational skills
Ability to use basic PC operations and software (e.g., Word processing, Excel, and PowerPoint).
Thank you for your interest.
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