Experienced Mystery Shopper & Loss Detection Specialist
Serving Los Angeles, Ventura, Santa Barbara, and surrounding areas
Are you losing inventory, cash, or customers—and not sure why? I help retail and wholesale businesses identify where losses are happening using a combination of secret shopper evaluations, staff observation, and operations review.
What I Do:
In-store &remote secret shopping
POS transaction audits & refund pattern review
Internal theft detection (employee/customer)
Vendor & delivery verification
Operational blind spots and shrinkage reports
Customer service & salesforce evaluations
Mystery phone inquiries, follow-ups, and documentation
Restaurants, bars...
Industries Served:
Retail stores, cannabis dispensaries, auto shops, marine supply, feed & tack shops, garden centers, boutique shops, and more.
With over 14 years of operations, investigative, and management experience, I bring a strategic eye to business inefficiencies and potential theft. I’m also a licensed California Private Investigator (CA PI 188561), ensuring full compliance and discretion.
Available for one-time visits, ongoing contracts, or specialized assignments.