Since 1969 the Los Angeles LGBT Center has cared for, championed, and celebrated LGBT individuals and families in Los Angeles and beyond. Today the Center's nearly 700+ employees provide services for more people than any other LGBT organization in the world, offering programs, services and global advocacy that span four broad categories: Health, Social Services and Housing, Culture and Education, Leadership and Advocacy.
Our Center Ambassadors help expand the passion for our mission to build a better world where LGBT people can thrive as healthy, equal, and complete members of society. As ambassadors, Center staff members participate by attending and then helping to organize a Get Centered! tour. Besides being a great way to grow our Center family, these tours ensure that awareness about the Center's programs and services expands to all parts of our shared community.
Position: Client Advocate
Program: Legal Advocacy Project for Survivors (LAPS)
Department: Legal Services
Reports To: Manager of the Legal Advocacy Project for Survivors
Compensation: $51,000 Annually
Status: 100%, Full-Time, Regular, Exempt
Probation: 180 days
Benefits: Medical, Vision, Dental, and Life Insurance; also including Long-Term Disability, an Employee Assistance Program, and a 403(b) retirement plan
JOB SUMMARY: Under the supervision of the Program Manager and in coordination with the Anti-Violence Project and other Legal Services Department staff, and on behalf of LGBTQ victims of crime: 1) expand the direct provision of comprehensive legal services and assistance; 2) expand access to comprehensive services; 3) increase service capacity; and 4) advance institutional change in the court system and with service providers.
1) Manage a client caseload by providing assistance to victims of crime including but not limited to survivors of domestic violence, sexual assault, hate violence, stalking, trafficking and other forms of violence. Services include crisis intervention and safety planning; limited case management; housing advocacy and other advocacy to stabilize the lives of victims of crime; advocacy with law enforcement and prosecutorial agencies; assistance, under the supervision of an attorney, in preparation of restraining orders, U-Visas, T-Visas, and VAWA petitions; and court accompaniment in other matters;
2) Maintain oversight and detailed records of all LAPS cases and statuses in Legal Services;
3) Provide victims of crime technical assistance to other Legal staff as needed with an emphasis on safety planning and advocacy;
4) Manage and maintain oversight of all reporting for grant that funds the position; duties include data tracking and maintenance, oversight and training to all other LAPS staff involved in reporting, ongoing continuing professional development in the areas of grant reporting, grant compliance, and data tracking;
5) Provide services at the main department office and at off-site locations;
6) Help recruit, train, and supervise volunteers;
7) Attend and convene meetings and community events to develop, sustain and strengthen new and existing coalitions and collaborations with victim support agencies, social services providers, law enforcement, prosecutorial agencies, and the judicial system, as well as with other community partners, including legal services providers;
8) Present trainings, as appropriate, at the above venues on issues encountered by LGBTQ survivors of violence; and advocate, as appropriate, at the above venues to expand access to services and/or increase legal service capacity;
9) Maintain and provide oversight of other administrative and operational responsibilities in furtherance of the interrelated essential functions stated above;
10) Participation in all staff meetings as well as a primary role in weekly case assessment meetings;
11) Other duties as assigned;
JOB QUALIFICATIONS AND EXPERIENCE:
1) Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people;
2) A passion for the Center’s work and its mission to make the world a better place for LGBTQ people;
3) A minimum of two years of experience working or volunteering in the LGBTQ community;
4) Experience and/or education in understanding the intersection of bias and oppression within LGBTQ POC communities;
5) Experience in crisis counseling;
6) Experience providing oversight and maintenance of client caseloads, grant reporting, and other essential administrative tasks;
7) Experience in case management and volunteer coordination;
8) Demonstrated commitment to advocacy for survivors of violence, including experience working with survivors of violence;
9) Excellent verbal and written communication skills, including experience in giving presentations and trainings;
10) Demonstrated ability to triage and manage multiple tasks under pressure in a fast-paced environment;
11) Bilingual skills required (English/Spanish fluency preferred);
12) Flexibility to work evenings and weekends;
13) Access to reliable transportation and the ability to be insured;
14) Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socio-economic backgrounds, religions, ages, English-speaking abilities, immigration status, and physical abilities in a multicultural environment.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race, color, ancestry, religious creed, national origin, sex, sexual orientation, gender identity, gender expression, medical/physical/mental condition, pregnancy/childbirth and related medical condition, age, marital status, or veteran status.
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