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favorite this post Customer Service Call Center Representative (Work from home) hide this posting unhide

compensation: Salary: $12.00 to $15.00 /hour
employment type: full-time

We are seeking enthusiastic and innovative professional who want to join the Green Energy Home Improvement Company.

You must have excellent phone etiquette, know how to generate interests, be results-driven, and highly motivated to achieve goals.

Duties and responsibilities

- Making outbound calls and take an inbound call.
- Scheduling appointments for sales staff to meet with potential clients.
- Conduct real-time research via multiple platforms to determine the best solution for the customer – this requires immediate responses and quick thinking.
- Demonstrate resilience and adaptability in a continuously changing work environment.
- Uses good judgment in all situations and strives to deliver unmatched customer service.
- Communicate information on other Levelworks divisions to promote cross-selling opportunities to existing customers.
- Help customers through email, phone, live chat, and other various communication channels.
- Answers incoming calls from customer/client requests or inquiries concerning services, products, and reports problem areas.
- Ensure the timely and successful follow up to customer needs and objectives.
- Provide knowledgeable answers to questions about products and services offered.
- Utilizing a custom CRM portal to enter/update client information accurately.
- Confirm same day and next day appointments
- Manage the leads inbox and ensure that each incoming email(s), and SMS and missed calls notifications are processed and disposition correctly.

Job Types: Full-time, Part-time

We are an equal opportunity employer, and we value diversity. We don't discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need.

Submit your resume today and join the green movement! Call /Text Emil at 323-378-8547

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers
  • OK to highlight this job opening for persons with disabilities

post id: 6956154130

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