High-powered, well-established property management company in the LA/Tarzana area seeking a talented and ambitious individual to join our team in the property management department. We manage high profile residential and commercial properties and are seeking a candidate capable of assisting us across our entire rapidly growing portfolio.
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The Property Manager Assistant (PMA) will assist with the day‐to‐day functions of the property management department. The focus of job is to support the Property Management team in all aspects of management pertaining to the properties. The PMA also functions as the liaison between the tenants and the Director of Property Management for maintenance and tenant issues at commercial and residential properties.
Job Responsibilities include, but are not limited to:
Working with PM Software- Appfolio
Assisting with tenant issues
Insuring timely remittance of payments
Communicating with Legal team on evictions
Writing work orders for Maintenance department based on information from tenants, technicians or based on information gathered from site visits
Drafting Memos and/or making phone calls to Tenants related to lease issues and
preventative maintenance scheduling
Issuing keys to technicians/vendors, keeping logs of who has keys and ensuring return of
Perform all necessary functions to facilitate Tenant "Move In" and "Move Out"
Assist with "marketing" vacant units and updating market and rental rates/deposits
Drafting leases, conducting background checks, submit approvals and assist with MI tasks until executed.
Informing the tenant of the lease obligations and or renewals, notifying them as their expiration date approaches & informing them of their obligations upon move out
Performing walk‐outs of units and writing work orders related to turnovers; being present and Lockouts to ensure tenants have left and locks are replaced.
Processing security deposit returns
Understanding Landlord and Tenant laws governed by Los Angeles County, City, LAHD, LAFD, Department of Building and Safety and Health Department
Maintain logs related to:
Essential Lead Maintenance (EMP)
Project Lists for individual properties
Unit Turnover List
Obtaining Bids - Landscaping, Trash, Appliances & maintenance/repairs
Perform annual and all inspections and replenish inventory where necessary
Provide office support and on‐call emergency response
Being present at Health, City, Building & Safety, REAP and Section 8 Inspections and ensuring property has complied with all necessary requests in relation to any and all departments to ensure good standing of said property as well as representing the company in Court for eviction cases.
Furnish daily and weekly reports as necessary.
Must have a minimum of five years property management/real estate experience
Must be able to work under pressure and fast deadlines
Must have a HS degree and some college coursework completed
Must be able to work from several locations across Los Angeles County-depending on office and property needs
The ideal candidate will be proficient in the complete Microsoft Office Suite with an emphasis on Excel, Word and Outlook
The candidate must have experience associated with administrative duties and possess strong attention to detail with the ability to prioritize and juggle multiple job functions
A strong background in customer service, some basic knowledge of building structures and experience in coordinating and scheduling are essential
Bilingual preferred (English/Spanish)
*Candidate must have valid driver's license and insurance and be willing to travel if necessary within 25 miles.
Pay is commensurate upon experience at $17-$20 per hour