Hello, I am currently seeking office work
Professional Summary
Results-driven E-commerce Operations & Customer Support Specialist with 4+ years of experience supporting online customers, managing order fulfillment, and maintaining marketplace performance. Skilled in resolving customer issues, improving response times, and ensuring accurate order processing. Adept at working in fast-paced, remote environments with a strong focus on customer satisfaction and operational efficiency.
Professional Experience
— Simi Valley, CA E-commerce Operations & Customer Support Specialist January 2024 – February 2026
Delivered customer support via chat and email, resolving order issues and inquiries efficiently
Assisted with e-commerce operations, including order management and account support
Supported partners and customers with product questions and order-related concerns
Maintained high performance metrics, including fast response times and strong customer satisfaction scores
Principals only. Recruiters, please don't contact this poster.