Hello! I’m Yvette, a proactive, detail-driven, and tech-savvy professional with 6+ years of experience supporting businesses through customer operations, dispatch coordination, data management, and administrative support.
I’m currently seeking a long-term position (remote or hybrid) with a company, executive, or entrepreneur who values reliability, communication, confidentiality, and efficiency.
Who I Am (Quick Snapshot)
I'm a proactive, tech-savvy, and highly organized professional known for my resourcefulness, reliability, and strong work ethic. I thrive in fast-paced environments and excel at managing high-volume tasks with accuracy and calmness. Persistent by nature, I follow through until every detail is handled and every problem is solved. I communicate clearly, work independently with confidence, and bring a positive, client focused attitude to every role. As a bilingual (English/Spanish) support specialist with a passion for efficiency, structure, and seamless workflows, I combine strong analytical skills with a warm, personable approach; making me someone teams can depend on, and clients genuinely enjoy working with.
My Professional Strengths
Customer Operations & Support — Phone, email, chat, CRM, conflict resolution, client satisfaction
Dispatch & Logistics Coordination — Scheduling, real-time problem solving, vendor/crew communication, compliance
Data & Systems Management — Excel (advanced), spreadsheets, reporting, digital file systems
Remote Team Collaboration — Google Workspace, Microsoft Office, Slack, Zoom
Administrative Support — scheduling, inbox management, documentation, workflow optimization
Tax & Compliance Support (1040, 1120, 1065, 1041) — accuracy, data intake, document management
CRM & Tech Tools — HubSpot, Mailchimp, Limo Anywhere, CMS platforms, cloud tools
Tools & Software I Know Well
Google Workspace, Microsoft Office, Excel (advanced)
Slack, Zoom, Teams
Mailchimp, HubSpot, CRM systems
Limo Anywhere (dispatch)
Taxware System
CMS, data tools, cloud platforms
📩 Contact Me
If you’d like my full resume or want to discuss working together, please reach out to my email.