Greet all customers with a friendly smile and welcoming aura.
Check all patron's ID and or medical recommendations before entering the retail store ensuring documents are valid.
Quickly Create a profile for each patron with accurate information
Answer all incoming phone calls.
Answer any questions that callers may have pertaining to business hours/directions. All other inquiries pertaining to meds must be directed to email or weedmaps or phone order phone.
Maintain the lobby clean
Desk (Wipe it down periodically)
Drawers (free of food, trash)
Maintain the appearance of the front lobby
Make sure that water and water cups are always filled (with assistance of guard).
Advise Manager on Duty if the ATM is down
Ensure that all supplies are stocked (inform MOD or assistant Manager of what supplies are needed, this includes but not limited to : pens, ink for the printer, printer paper ect.)
A Receptionist is the first face that the patient sees as soon as they step into the shop. Therefore, it is imperative that the receptionist sustains a friendly and professional, POSITIVE customer service attitude. The Receptionist maintains a safe and clean reception area by complying with procedures, rules, and regulations. The receptionist will create a profile for customers, and/or update necessary information in the system. Receptionist must possess the ability to work in a fast paced environment during high volume days, while also ensuring that patients are of adequate age to enter the premises. For medical patients, the receptionist must check that the medical rec and CA ID are valid and that they are of age to enter (18+). Receptionist will also verify that recreational patients are of adequate age (21+) and that their documentation is valid and up to date. Receptionist will answer phone calls to her best ability and inform manager if she needs assistance answering any questions.
Job Type: Full-time
Salary: $14.00 to $18.00 /hour
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