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kompensasjon: $13-$15 an hour DOE
type arbeidskontrakt: deltid

New York Film Academy, Los Angeles, California

The New York Film Academy was founded in 1992 on the belief that a top-quality education in filmmaking should be accessible to anyone with the drive and ambition to make films. The school opened at Robert De Niro's Tribeca Film Center in New York City, and has expanded worldwide to include campuses in New York; Los Angeles; Miami; Sydney, and Gold Coast, Australia.

The mission of the New York Film Academy is to educate students interested in the field of visual storytelling. NYFA courses have been designed to increase students' creativity and technical expertise through an intense regimen of hands-on and classroom instruction. The Academy's goal is to enrich its students as visual storytellers by helping them realize their personal artistic visions. NYFA's expectations center on the growth of each student as a creative individual.

In pursuit of its institutional mission and goals, the New York Film Academy adheres to the following core values. These core values inform the New York Film Academy's decision-making processes, institutional policies, and commitment of institutional resources:

Student Success:

As a student-centered institution, the New York Film Academy recognizes that the success of its students is inseparable from and synonymous with the success of the college itself. The New York Film Academy strives for its students' success as learners, professionals, and global citizens.

Integrity: The New York Film Academy expects its students, faculty, staff and administration to act with integrity, honesty, and the highest ethical standards.

Excellence: In every area, at every level, and among all stakeholders, the New York Film Academy strives for excellence. The institution sees as its main function to create an intellectual, physical, and social environment that promotes and supports excellence among its stakeholders and the community at large.

Global Reach: In an increasingly interconnected global society, the New York Film Academy is committed to graduating global citizens with the communication, collaboration, and critical skills necessary to address issues facing our modern world. To this end, the New York Film Academy seeks to offer programming to the widest possible array of global populations, with a physical presence in as many locations as possible while continuing to deliver visual storytelling education of the highest quality.

Consistent with the mission and educational objectives of NYFA, the focus of the Academy's programs is to develop each student's artistic and creative potential in the art and craft of visual storytelling. Students may pursue these academic and professional objectives in certificate-bearing, undergraduate, and graduate programs in Filmmaking, Acting for Film, Documentary Filmmaking, Producing, Cinematography, Screenwriting, Photography, Game Design, and 3-D Animation

New York Film Academy is looking for an experienced IT professional with solid communication, organization, and technical skills; to help support needs of both students and staff. The ideal candidate will have 1-2 years experience troubleshooting a wide spectrum of issues in a high-volume, mixed (Apple and Windows) user environment.

This position is a Part Time position, Monday - Friday 4pm - 9pm.

Location: Los Angeles

Essential Duties

Work efficiently with users to identify root cause of issues with hardware, software, and IT services, and resolve those issues quickly and document solutions as needed
Field requests for access to hardware, software, internal resources (such as printers, file shares, and other services), as well as enquiries regarding the best process for accomplishing business goals within our IT environment, and direct these as appropriate (including to other teams)
Serve as Help Desk
Track all issues
Support IT services including, but not limited to, printing, office telephones, projectors, and network access
Build, configure, and deploy user computers, phones, and accessories.
Create and/or update team-internal and user-facing documentation as required
Assist in developing new IT processes and automation to address evolving business requirements; includes taking on longer projects with minimal supervision
Set up, monitor, and troubleshoot audio-visual systems for company meetings and speaker events, including web-casting where required, using established processes

Required Knowledge and Skills:

1+ years' experience working in a fast-paced IT environment and Help Desk
Ability to manage tickets, work, and time with minimal supervision
Solid analytical, research, and problem solving abilities
Strong working knowledge of all recent versions of Apple and Windows Operating Systems
Experience supporting Apple Macintosh and Windows machines
Fluency in Apple and Windows hardware and software installation, configuration, and troubleshooting
Proven organizational, customer service, and communication skills, both written and verbal; ability to manage user expectations appropriately and proactively
Required education:

High school or equivalent
Required experience:

IT, Mac, Call Center, Tech Support,: 1 year, Help Desk
Job Type: Part-time

Salary: $13.00 to $15.00 /hourly
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annonseID: 6506403163


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