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Call Center Evaluators – 100% Remote Work - Flex Hours - Fast Pay (Los Angeles, CA)
compensation:
$6-$7/call
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All you need is a computer and phone or a smart phone with internet access.
We’re a Boston-based customer experience research firm currently hiring Call Center Evaluators in Los Angeles, California to complete calls and submit brief written evaluations.
This is a contract position that’s flexible and ideal for anyone who enjoys talking on the phone and writing simple reports.
As a Call Center Evaluator, you’ll be helping companies measure and improve their customer experience.
Each assignment involves calling a real call center, posing as a potential customer, and documenting how the agent handled your inquiry.
You’ll use your communication and listening skills to observe key details, then provide honest feedback through our online form.
What We Offer:
✅ Work from home – no travel required
✅ Set your own hours (calls typically 10–15 minutes)
✅ Fast Pay – 1-5 business days
✅ No fees or background checks
✅ No prior experience necessary
Responsibilities:
Make calls to real business call centers in the U.S.
Act like a genuine customer interested in the company’s service.
Evaluate how the representative handles your call — tone, accuracy, helpfulness, and professionalism.
Complete a brief written evaluation form after each call (5–10 questions).
Maintain confidentiality and avoid revealing that you are conducting an evaluation.
Requirements:
Enjoy making calls
Excellent writing skills
Great listening skills
Strong attention to detail
Ages 18 or older
Must reside in United States
Apply Online Here:
https://callcenterqa.org/cqa/employment/
After you have applied, the hiring process goes like this:
1. You complete a test call and submit a test call evaluation for us. Instructions for this will be on the page you are redirected to after you register.
2. Your call and evaluation form is reviewed (usually up to 1 week to review)
3. If we hire you, you will receive a hiring email with a list of real call centers you can call with instructions.
You can use a cell or landline phone to make the calls.
If hired, we pay $6-$7 for each call plus a submitted call evaluation form, which takes a few minutes to complete. Payment is done via Paypal.