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FOUNTAIN VALLEY BODYWORKS - Customer Service Rep/Receptionist (Fountain Valley)

123
17481 Newhope Street

(google map)

compensation: Hourly $14-$18 depending on experience
employment type: full-time

We are seeking a FULL TIME customer service representative (CSR/receptionist) for our large, fast paced, high volume, automotive service center.

CALL OR TEXT: SANDRA AT (949) 396-2385


Responsibilities include:

Greet customers as they arrive in a pleasant and professional manner assisting them as needed

Complete check in paperwork for vehicles being dropped off for repair work

Answer incoming phone calls in a prompt, polite and professional manner

Establish and maintain good working relationships with customers to encourage repeat and referral business

Screen calls, answer questions, direct call to the correct person, and/or obtain enough information to allow for follow-up

Pre-closing Repair Order file prior to Vehicle delivery - accurate costing analysis, compliance, following SOPs

Tracking and following up with assignments received from our many referral accounts

Daily Accounts receivable follow up and monthly Vendor payments

Schedule and track customer appointments

Requirements:

Must be able to pass pre-employment test such as background check.

Must have at least 2 years of Customer Service experience, Invoices/statements, and familiar with Accounts Receivable

Please submit resume to apply for this opportunity.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7019256551

posted:

updated:

best of [?]