A full-time bi-lingual Front Desk Receptionist is wanted for an immediate opening in a busy medical office.
ESSENTIAL DUTIES AND RESPONSIBILITIES include following;
• Welcomes patients and visitors by greeting in person or on the telephone; answering or referring inquiries. Interact with patients in a courteous, friendly, and caring manner.
• Performs day-to-day administrative functions and general office duties including but not limited to word processing, copying, filing, faxing, answering phones and data entry.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
• Keeps patient appointments on schedule by notifying provider of patient's arrival; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and insurance information. Ensures patient charts are complete and up-to-date.
• Scan and upload new patient registration forms and patient information. Verifies eligibility of insurance benefits and obtains authorizations for care.
• Schedules follow up appointments.
• Contacts Physicians when results (labs, x-rays, etc.) have arrived (by fax, mail, etc.)
• Collects co-payments and fees-for-service
• Constantly works in a team with all co-workers to ensure good quality patient care.
SKILLS REQUIRED:
• Minimum of 2 years’ experience in medical field • Excellent computer skills • Superior Time Management Skills • Superior interpersonal and communication skills • Extensive familiarity with health care relevant legislation and standards for the protection of health information and patient privacy (HIPAA) • Must possess a high degree of integrity and trust along with the ability to work independently • Excellent Computer and documentation skills • Very organized and able to multitask; detail oriented • Understands and follows health provider's instructions; seeks clarification when necessary • Knowledge of medical terminology is a plus
Other duties may be assigned.
COMPENSATION:
$20-$24 (based on experience)
Health Insurance
PTO
Paid Holidays
Retirement plan