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Automotive Service Writer (Canoga Park)

ALBERTS AUTO TRANSMISSION

compensation: Full time Hourly Pay $22.00-$30.00
employment type: full-time
job title: Automotive Service Writer
Alberts Auto Transmission is looking add a new full-time Automtive Service Writer to our team to act as liason between out customers and service technician.

Responsibilities:
• Promptly greeting customers who walk into the shop
• Listening to customers describe auto problems
• Asking follow-up questions to help diagnose issues
• Entering customer information into a database
• Tracking the progress of each job
• Compiling work estimates and communicating them to the customer
• Answering customers’ questions regarding the nature of repairs and their costs
• Billing the customer or accepting payment when the job is complete

To be succesfull at Alberts Auto Transmission there must be a prior knowledge and strong understanding of automotive repair and excellent verbal and computer skills. 1-2 years experience of previous automotive background expreience needed.

REQUIREMENTS:
• High school diploma or equivalent
• Proven experience in sales, customer relations or related positions
• Excellent customer service skills
• Problem-solving and listening skills
• Patient disposition and ability to resolve conflicts
• Knowledgeable in computer applications and industry-specific software
• Basic accounting skills and knowledge of electronic payment systems

  • Principals only. Recruiters, please don't contact this job poster.

post id: 7758598665

posted:

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