We are seeking an enthusiastic and capable individual to fill the position of Executive Assistant with a focus on Customer Service and Administrative tasks for the area of Valencia, CA. The chosen candidate will be a pivotal part of our team, responsible for managing meeting notes, email follow-ups, calendar organization, and delivering exceptional customer service. This role combines executive support with customer interaction, making it a vital link between our internal operations and client satisfaction.
Temp to Hire
Pay Rate $22.00-$26.00/HR
Monday-Friday 9am-5:30pm
Key Responsibilities:
• Efficiently manage notes during meetings and ensure follow-ups on action items
• Monitor and organize email communications, ensuring timely responses and effective correspondence
• Maintain an organized and up-to-date calendar for the executive, scheduling meetings, appointments, and events as needed
• Act as the primary point of contact for customer inquiries and provide top-tier customer service
• Create, edit, and manage customer accounts, signatures, invoices, and serial numbers
• Coordinate with the sales team to follow up on leads, gather feedback, and maintain comprehensive records
• Handle incoming service calls, address customer concerns, and schedule service appointments
• Assist in creating and sending out email and SMS templates for various purposes, including sales follow-ups
• Collaborate with reception to send welcome, quality control, and promotional materials
• Provide administrative support by managing documentation, filing, and organizing company records
• Answering incoming phone calls in a professional and courteous manner
• Able to book flights
• Assist with the marketing department
Requirements:
• Excellent written and verbal communication skills
• Strong organizational and time management abilities
• Proficiency in QuickBooks and Microsoft Office Suite
• Self-motivated and capable of working independently and as a cooperative team member
• Prior experience in customer service and sales preferred
Hiring Requirements:
• Valid identification that proves your right to work in the United States
• As a condition of employment, you may be required to pass a drug screen and background check
• Register online at www.exactstaff.com/register
• For more information call 661-393-9700.