SKILLS:
* Management of operations in wholesale/retail/Ecommerce
* Management of Ecommerce website content and Ecommerce products
* Purchase Orders, Sales Orders, product pricing, and Inventory management
* MS Office suite of apps, Windows, data management in Excel spreadsheets
* Familiar with Photoshop and product photography
* Professional interaction with all levels of staff, vendors, and retail/wholesale clients
EXPERIENCE:
* SELF-EMPLOYED OWNER/OPERATOR (part-time temporary gigs), North Hollywood CA
Contractor/Consultant - 07/2017 to present
<> Provide various Data Processing services to businesses, such as generating documents from templates and data, designing custom business forms, and assisting owners of home-health/hospice agencies to complete their initial State and Federal application packets.
<> Manage operations of low-volume handmade jewelry retailer by managing online Etsy shop, conducting in-person weekend craft fair events, and fabricating made-to-order designs.
* SILVEX INTERNATIONAL / SILVERFORTE, Los Angeles CA
Ecommerce Product/Operations Manager - 04/2014 to 07/2017
Managed entire lifecycle of Ecommerce jewelry products: from evaluating/documenting new products, to writing copy, publishing online, merchandising along with similar products, and deactivating out-of-stock/discontinued items. Maintained Ecommerce site content, category structure, and images. Set product pricing, and updated as needed per precious metal cost fluctuations. Created product line sheets for sales staff. Coordinated tasks with Sales, Shipping, Graphics, and Factory staff, as well as with external vendors. Selected projects:
<> Created and maintained inventory templates for Amazon and Sears Marketplace
<> Restructured product category structure for streamlined customer experience
<> Coordinated with web developer to redesign and restructure website layout
<> Processed/reformatted back-end data and migrated to new Ecommerce platform
* BEAUDRY INTERNATIONAL INC, Los Angeles CA
Operations Manager - 04/2010 to 12/2013
Technology Manager - 06/2007 to 04/2010
Initially hired as IT Manager, repositioned as Operations Manager after corporate downsizing. Managed staff and operations of Beverly Hills store and LA office/manufacturing facilities: from pre-sales to manufacturing to final product delivery. Coordinated with retail/wholesale clients, sales staff, and owner/designer to manage business workflow. Managed servers, workstations, phone system, data/voice wiring. Reduced overall technology expenses by $60K/yr.
* CHALLENGER ONE LLC, Glendale CA
Technology Manager - 07/2004 to 06/2007
Managed servers, workstations, printers, phone system, internet services, data/voice wiring, and external consultants. Trained and supported staff with technology issues. Planned and managed technology logistics of 2 relocations and 2 corporate acquisitions. Reduced overall technology expenses by $26K/yr.
EDUCATION & TRAINING:
* Associate's in Electronics Engineering Technology
* Customer Service training by Unisys