PROFESSIONAL SUMMARY
Operations and Ecommerce professional with 15+ years of experience managing product lifecycles, business operations, inventory, merchandising, and cross-functional workflows across Ecommerce, retail, wholesale, and manufacturing environments. Skilled in process improvement, product data management, pricing strategy, and vendor/client coordination.
* DBS Business Forms, Los Angeles CA
Project Manager (part time) - 06/2018 to Present
- Design and produce custom patient admission forms, orientation booklets, and business documents for Home Health Agencies.
- Support startup HHAs with State/Federal application preparation, ACHC survey readiness, and HR document compliance.
- Generate large-volume customized documents from templates.
- Maintain inventory-related data updates.
* Designs By Senobar, Los Angeles CA
Jewelry Products Manager (part time) - 07/2017 to Present
- Manage handmade jewelry retail operations, Etsy listings, inventory tracking, and in-person craft show sales.
- Fabricate made-to-order gemstone necklaces and earrings.
- Manage finished goods and raw materials inventory.
* SILVEX INTERNATIONAL / SILVERFORTE, Los Angeles CA
Ecommerce Product/Operations Manager - 04/2014 to 07/2017
- Managed Ecommerce product lifecycle including product setup, copywriting, merchandising, pricing, and catalog maintenance.
- Maintained website content, category structures, product imagery, and inventory templates for Amazon and Sears Marketplace.
- Coordinated operations with Sales, Shipping, Graphics, Factory, and vendors.
- Periodic adjustment of inventory pricing based on precious metal market fluctuations.
- Led website restructuring and eventual migration to BigCommerce.
* BEAUDRY INTERNATIONAL INC, Los Angeles CA
Operations Manager / Technology Manager - 06/2007 to 12/2013
- Managed operations for retail, wholesale, and manufacturing workflows across Beverly Hills retail and LA production facilities.
- Coordinated operations of staff, retail/wholesale clients, vendors, and owner/designer.
- Reduced technology expenses by $60K annually through infrastructure and service optimizations.
- Managed corporate relocation, security systems, hardware upgrades, and technology systems of boutique construction.
* CHALLENGER ONE LLC, Glendale CA
Technology Manager - 07/2004 to 06/2007
- Managed corporate technology infrastructure, staff support, vendors, and telecommunications systems.
- Oversaw logistics for two corporate relocations and two acquisitions.
- Reduced annual technology expenses by $26K through infrastructure and service optimizations.
EDUCATION:
* Associate's in Electronics Engineering Technology
* Customer Service training by Unisys