compensation:$25.00–$31.00 per hour, plus benefits including Medical, Dental, Vision, Paid Sick Leave, Paid Vacation, Holiday Pay, Company-Paid Life Insurance, Weekly Pay, and Employee Discounts.
The Payroll & Collections Specialist is responsible for processing accurate and timely payroll using ADP Workforce Now and ADP Time and Attendance systems, while also managing collections and accounts receivable functions. This dual-role position plays a critical part in ensuring compliance with payroll regulations and maintaining strong cash flow through effective collections. The ideal candidate is detail-oriented, deadline-driven, and possesses excellent communication and organizational skills.
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Essential Duties and Responsibilities
Payroll Responsibilities
• Process weekly payroll for CA and AZ using ADP Workforce Now.
• Enter and validate payroll hours, earnings, and deductions.
• Audit timesheets from the ADP time and attendance system for accuracy and compliance.
• Maintain payroll records and reconcile payroll accounts.
• Process and review garnishments, retroactive payments, bonuses, and manual checks.
• Manage vacation and sick time accruals and balances.
• Assist with year-end payroll processes including W-2 preparation, supplemental payrolls, and compliance reporting.
• Collaborate with HR to ensure accurate employee records and with accounting to reconcile benefits and deductions.
• Respond to employee inquiries regarding payroll and employment verification.
• Perform collection calls and send follow-up emails to resolve past-due accounts.
• Run and distribute monthly customer account statements.
• Investigate and resolve billing discrepancies and respond to payment inquiries.
• Process credit memos and maintain organized customer account records.
• Handle vendor invoice filing and document scanning for off-site employees.
• Pick up mail and deliver vendor checks on a weekly basis (Fridays).
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Additional Duties
• Create custom payroll and collections reports for management as needed.
• Crosstrain in benefits administration and assist HR or Accounting when required.
• Support general administrative tasks as assigned by supervisor.
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Required Qualifications
• Education:
o Highschool Diploma, equivalent work experience preferred.
• Experience:
o 3+ years of high-volume payroll processing experience (100+ employees).
• Technical Skills:
o Proficient with ADP Workforce Now and ADP Time and Attendance.
o Intermediate to advanced skills in Outlook, Word and Excel.
o Familiarity with ADP Reporting and i-Reports preferred.
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Preferred Qualifications
• Bilingual in English and Spanish (written and verbal) a strong plus.
• Knowledge of state and federal payroll regulations and best practices.
• Strong understanding of general accounting principles related to payroll and AR.
• Strong experience with collections/accounts receivable and customer communication.
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Core Competencies
• Adaptability & Accountability – Takes initiative and ownership of responsibilities; flexible to changing priorities.
• Communication – Strong interpersonal and written communication skills.
• Confidentiality – Maintains discretion and privacy in handling sensitive employee and financial data.
• Organization – Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Teamwork & Collaboration – Works well within cross-functional teams and provides excellent internal customer service.
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Work Conditions
• Full-time position, Monday through Friday.
• Some physical requirements such as picking up and delivering mail/checks.
• On-site
Please submit your resume today for immediate consideration. Thank you.
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