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Assistant Account Manager - Order Management - Irwindale, CA (Irwindale)
Luseta Beauty Inc
compensation:
Starting at $20/hr
employment type:
full-time
experience level:
mid level
job title:
Assistant Account Manager
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Founded in 2011 and headquartered in Los Angeles, Luseta Beauty Inc. is a company dedicated to providing high-quality personal care products to consumers worldwide. We specialize in developing a wide range of haircare and skincare products made with natural, effective ingredients, designed to help people achieve healthy, beautiful, and confident appearances.
Our product lines include premium shampoos, conditioners, skincare, and body care products, which have earned strong recognition and trust from customers across the globe.
At Luseta Beauty, our mission is to create high-performance, eco-friendly, and gentle haircare solutions that empower everyone to express their natural beauty with confidence. We value innovation, excellence, and sustainability, and are committed to delivering exceptional quality and delightful user experiences.
Why Join Luseta Beauty?
🌱 Growth & Opportunity – We are in a stage of rapid expansion and provide strong career advancement opportunities for our team members.
🤝 Collaborative Culture – Our open, inclusive, and supportive work environment encourages teamwork and shared success.
💎 Commitment to Quality – Luseta is known for its high-quality products and natural formulations. Every team member plays an important role in upholding this standard.
💼 Employee Benefits – We offer competitive salaries and a comprehensive benefits package, including health insurance, paid time off, and employee discounts on all Luseta products.
Job description:
The Assistant Account Manager supports the Account Management team in handling daily operations for key retail accounts, and other major customers. This role includes processing purchase orders, preparing shipping documents and labels, coordinating with the warehouse, tracking shipments, and ensuring clear communication between internal departments and clients.
Key Responsibilities:
Process and review customer purchase orders accurately and efficiently
Prepare and print order details, shipping labels, and packing lists
Coordinate with warehouse teams to ensure accurate picking, packing, and shipping
Maintain communication with retail clients regarding order status and delivery schedules
Support Account Managers with reporting, item setup, and client presentations
Input and manage order-related data in ERP systems or retail portals
Assist in resolving order discrepancies or shipping issues
Qualifications:
Bachelor’s degree or equivalent preferred
1–3 years of experience in order management, account coordination, or sales operations
Strong written and verbal English communication skills required
Detail-oriented, responsible, and able to handle multiple priorities under tight deadlines
Excellent organizational and interpersonal skills
Proficient in Microsoft Office (Excel, Outlook)
Experience working with large retail accounts is a plus
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Education:
Bachelor's (Preferred)
Experience:
Data entry: 1 year (Required)
Microsoft Office: 1 year (Required)
Attention to detail: 2 years (Required)
macOS: 1 year (Required)
Customer service: 1 year (Required)
Order entry: 1 year (Required)
Language:
English (Required)
Chinese (Preferred)
Ability to Commute:
Irwindale, CA 91706 (Required)
- Principals only. Recruiters, please don't contact this job poster.