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All Seasons Pool Service (San Gabriel Valley)
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Service Policies and Procedures
ALL SEASONS POOL SERVICE provides weekly dependable, quality service at a competitive monthly rate. I will arrive once a week on the arranged day and time (between a 2 to 4 hour time period) to provide a full service to the swimming pool.
The following is All Seasons service routin
1) Net the leaves and other debris off the top of the swimming pool.
2) Vacuum pool floor and steps every week (weather depending).
3) Brush tiles with an enhanced tile soap to prevent calcium build up.
4) Measure water chemistry levels. Add chemicals to balance chlorine and Ph. levels to prevent algae growth.
5) Dump out the debris that accumulates in the skimmer and pump baskets.
6) I will provide a full break down of the filtration system to clean thoroughly to maintain clean and clear water to swim in. The filter cleaning will be a separate service charge and will be billed in the current billing period.
7) There will be a 6 Month Bromine Treatment charge before the swim season and will be billed on the month of April’s statement. This helps strengthen the chlorine to prevent cloudy water and algae growth in the pool.
8) Buckets of chlorine tablets and dispensing floaters will be purchased through All Seasons and provided upon taking over service.
*Policies:
If the service day falls on a rainy day, chemicals will be measured and balanced, baskets will be emptied. The pool will be cleaned on the next scheduled service day. There will be no credits issued due to inclement weather conditions.
If there is a pool cover on the pool, I require the cover to be off before I show up. I cannot remove it myself due to any complications that might occur (ripping, tearing, etc.) and be held accountable for it.
All the following major holidays will be observed. The following holidays are:
Memorial Day, Independence Day, Labor Day, Thanksgiving Day and the Friday after, Christmas Day and New Year's Day. There will be no credits issued if service day falls on one of the holidays above.
*Expenses Not Included in Monthly Service Charge:
1) 6 Month Bromine Treatment @ $195 one time a year charge every April.
2) Filter Cleaning Service (D.E Filters @ $150, Cartridge Filters @ $160)
3) Algaecide treatment(s).
4) Salt Cell service (chlorine generating systems)
5) 40lb. Bags of Pool Salt
6) Repair calls or any necessary repairs at time of service.
7) Additional service calls (beyond regular schedule).
8) Buckets of chlorine tablets
9) Accessory replacements.
Payments for repairs will be due upon completion unless prior arrangements have been made. Parts and/or repairs under $40 will be performed without notice and all damaged parts will be left on the job site for inspection. These charges will be added to the current monthly bill.
My service and billing are based on a twelve month / 4-week period. The billing statements are typically mailed out during the first week of the month. Payments are due upon receiving of invoice. If payments aren't received by the 5th of the following month, a 10% balance late fee will be added to the current month’s invoice. I plan on servicing the pool 48 times each calendar year, weather permitting. All Seasons will take two weeks' vacation a year at separate times. Clients will be notified when vacation time will be taken. I have allowed two additional “floating weeks” to attend professional training seminars, business affairs or other unforeseen circumstances.
*Pool Remodeling and Beautification projects available as well*
If you have any questions, please call Jason (Owner/Operator) of All Seasons Pool Service at (626) 264-2523.
Thank you!