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Server assistant/ host/ runner needed
Main st near Culver blv
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Summary:
Many hands play an important role in esme's commitment to high quality food and beverage. The FOH team is entrusted with providing exceptional hospitality, servers are expected to constantly expand on their food and beverage knowledge, continue to develop their passion for the craft and model of esme values of constant growth, best in class hospitality and quality in all things!
Physical Demands
● Stand and walk—must be able to stand for shifts and move about the restaurant
● Perform repetitive motion with the hands, wrists, and forearms
● Taste/Smell the food
● Talk/hear – frequently communicates with customers
● Carry weight, lift – lift to 5 pounds frequently and up to 30 pounds occasionally
Work Environment
● The work environment can be noisy
Server assistant role:
Essential Functions
● Prepare espresso beverages for customers, meeting esme's quality standards.
● Deliver an exceptional customer experience; Proactively engage with customers to
understand and meet their needs – go the extra mile to make their day
● Develop a thorough understanding of our wines, teas, foods, merchandise and
promotions to drive sales, service and have knowledgeable conversations with
customers.
● Maintain a clean and organized environment to customers and coworkers in all areas of
the store.
● Demonstrate willingness and openness to change and share your ideas on how to make
your store even better.
● Accurately process transactions in the POS system and reconcile till.
● Practice self-reflection and ask for feedback on performance; know and hone your
personal strengths and opportunities for improvement.
● Responsible for day-to-day activities that embrace sustainability and reduce the impact
at your facility should be followed. Follow SOP's for minimizing waste, conserving energy
and limiting water usage and share ideas on how to improve processes whenever
possible.
● Other duties as assigned.
Supervisory responsibilities:
● None
Qualifications:
● Demonstrated passion and enthusiasm for food and wine as well as a desire to educate others
about our products
● Ability to deliver exceptional hospitality in a personal and professional manner
● Strong attention to detail and healthy respect for cleanliness and sanitation
● Health department license or certification as required by state or local requirement.
● Great communication skills both with employees and customers of all backgrounds
● Open to feedback and constantly striving to improve
● Ability to multi-task with ease
- Principals only. Recruiters, please don't contact this job poster.